The tiles were sent immediately and arrived by Team Global driver who rang me before delivery. They were on a pallet all good condition after a long trip from Sydney to Qide Bay Queensland. Well done.... ãã£ãšèŠã
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I placed order on 20/5/26 with Interstate courier booked in on 27/5/26. It's taken 5 days for invoice to come through and order is not yet delivered from Sydney warehouse to one of the Sydney suburb... ãã£ãšèŠã
I have purchased 2 counter top basins on online. I am happy with the whole experience with the company. The service was prompt and efficient from the order to delivery. Their step by step communicat... ãã£ãšèŠã
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Alisson looked after us during our selections, and we felt well supported in making decisions. They had metal swatches matching the finishes weâre using in our bathrooms, along with timber samples for... ãã£ãšèŠã
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Australia online tile storeð¥ Fast delivery national wide ð 5 samples for $15, 100% refunded with next purchase!!! / Tile / Design / Life /
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4-10 Fisher St, 2128, Silverwater, ãªãŒã¹ãã©ãªã¢
- (02) 7804 4588
- sales@tilemall.com.au
- tilemall.com.au
4.7
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Great customer service and greatâŠ
Great customer service and great products with also great prices.
2026幎4æ15æ¥
Tilemall Pty Ltd ããã®åç
Hi Chris,
Thank you for your wonderful feedback!
Weâre so glad to hear youâre happy with our customer service, products, and pricing. Your support means a lot to us, and we look forward to assisting you again in the future!
Kind regards,
Brook
My tiles were lost in transit and myâŠ
My tiles were lost in transit and my tilers had to be rescheduled 3 times.
Paul tried to help me get these tiles to me by the drop dead date but he couldn't get them to me early enough on the day so I had to arrange my own courier and help him unload these tiles by hand!
The shipping fee was refunded and the tiles look amazing.
2026幎3æ10æ¥
Tilemall Pty Ltd ããã®åç
Hi there,
Thank you for sharing your experience.
Weâre very sorry for the delivery delays and the inconvenience caused, including the need to reschedule your tilers multiple times. We understand how disruptive this must have been for your project.
We truly appreciate your patience, and weâre glad Paul was able to support you throughout the process and that the shipping fee was refunded as a resolution. Itâs also great to hear youâre happy with how the tiles look.
Thank you again for your understanding and feedback â weâll continue working to improve our delivery experience.
Kind regards,
Brook
Website easy to navigate
Website easy to navigate, prompt service at pick-up.
Great job guys, well done.
Thank you.
2026幎4æ13æ¥
Tilemall Pty Ltd ããã®åç
Hi Maloney,
Thank you for your kind feedback!
Weâre so pleased to hear you found our website easy to navigate and had a smooth and prompt pick-up experience. Your support means a lot to us.
We truly appreciate it and look forward to assisting you again in the future!
Kind regards,
Brook
Tilemall Pty Ltd ããã®åç
Hi Andrew,
Thank you so much for your kind feedback! Weâre really glad to hear youâre happy with the product and our delivery service.
We truly appreciate your support and look forward to assisting you again in the future!
Kind regards
Brook
Tilemall Pty Ltd ããã®åç
Hi Monique,
Thank you so much for your wonderful feedback ð
Weâre thrilled to hear that youâre happy with our service, fast delivery, and the quality of our products. It really means a lot to us!
We truly appreciate your support and look forward to assisting you again in the future.
Warm regards,
Brook
Tilemall Pty Ltd ããã®åç
Hi Stacey,
Thank you for your feedback ð
Weâre really pleased to hear that you found our service fast and efficientâthatâs exactly what we strive for!
We appreciate your support and look forward to assisting you again in the future.
Warm regards,
Brook
Great experience site was easy to use
Great experience site was easy to navigate, find what I needed and check out
2026幎4æ7æ¥
Tilemall Pty Ltd ããã®åç
Hi Ange,
Thank you for your wonderful feedback! Weâre so glad to hear you had a great experience and found our site easy to navigate from start to checkout.
Kind regards
Brook
Professional service was able to assistâŠ
Professional service was able to assist in perching the grout and easy to pick up from wearhouse fast service
2026幎4æ2æ¥
Tilemall Pty Ltd ããã®åç
Hi Panagiotis,
Thank you for your kind review! Weâre glad our team could assist you with purchasing the grout and that you found the pickup process quick and convenient. We appreciate your support and look forward to serving you again soon! ð
Warm regards
Brook
Tilemall Pty Ltd ããã®åç
Hi Jenny,
Thank you for your kind words! Weâre thrilled to hear you enjoyed our service and product range.
Best regards
Brook
Samples in record timeâŠ
Purchased sample arrived in record speed and identical to images on web site.
2026幎3æ26æ¥
Tilemall Pty Ltd ããã®åç
Hi Lan,
Thank you for your feedback!
Weâre glad your sample arrived quickly and matched what you saw online.
Kind regards,
Brook
The helpful staff
2026幎3æ12æ¥
Tilemall Pty Ltd ããã®åç
Hi Andrew,
Thank you for your feedback!
Weâre glad our staff could help and appreciate you taking the time to share your experience.
Kind regards,
Brook
Excellent Service
Excellent display room, awesome customer service, great products and competitive pricing. Paul was super helpful and was able to organise an urgent delivery, even for a small order for me. Well done Paul & Team
2026幎3æ22æ¥
Tilemall Pty Ltd ããã®åç
Hi Ashwin,
Thank you for your wonderful feedback!
Weâre delighted to hear you enjoyed our display room and that Paul and the team could assist with your urgent order. Your kind words mean a lot to us!
Best
Brook
Great customer service
Great customer service. I had issues with my order when it first arrived and the team rectified the problem immediately
2026幎3æ20æ¥
Tilemall Pty Ltd ããã®åç
Hi there,
Weâre glad we could resolve the issue quickly and that youâre happy with our customer service.
Kind regards,
Brook
Excellant service
Product exactly as described, service was really helpful and when we requested speedy delivery they obliged, very happy!!!
2026幎3æ3æ¥
Tilemall Pty Ltd ããã®åç
Hi Ingrid,
Thank you for your feedback!
Weâre thrilled to hear youâre happy with the product and our service, and that we could get your order to you quickly.
Kind regards,
Brook
Great experience dealing with Tilemall
I purchased an ADP Halo Wall Basin from this company and picked it up from their Silverwater warehouse. The customer service was excellent, and the warehouse itself was large, clean, and well organised. I would definitely buy from this company again when the opportunity arises.
2026幎3æ19æ¥
Tilemall Pty Ltd ããã®åç
Hi there,
Thank you for your feedback!
Weâre glad you had a great experience with our Silverwater warehouse and customer service. We look forward to helping you again in the future.
Kind regards,
Brook
Excellent communication
When the products that we ordered were not in stock and were on back order the guys from Tilemall contacted us to offer alternative products so we could continue with our project. The quality of the items is excellent and the shower mixer body and handle feeling like a top quality products.
The shower arm and head perfectly match our heated towel rails.
2026幎3æ18æ¥
Tilemall Pty Ltd ããã®åç
Hi Andy,
Thanks so much for your kind feedbackâwe really appreciate you taking the time to share your experience.
Weâre glad our team could assist with alternative options to keep your project moving, and itâs great to hear youâre happy with the quality of the products. Itâs especially nice to know the shower mixer, arm, and head all came together perfectly with your heated towel rails.
If you need anything further down the track, please donât hesitate to reach outâweâre always happy to help.
Kind regards,
Brook
Be friendly , sometimes price match
Fast , good helper to find what is customers need.
2026幎3æ5æ¥
Tilemall Pty Ltd ããã®åç
Hio FrankïŒ
Thank you for your feedback!
Weâre really glad to hear you found our service fast and helpful in finding exactly what you needed. Thatâs exactly what we aim for ð
We look forward to assisting you again soon!
Kind Regard
Brook
Very helpful and the best range ofâŠ
Very helpful and the best range of grout colours in Australia
2026幎3æ17æ¥
Tilemall Pty Ltd ããã®åç
Hi Kerri,
Thank you so much for your kind feedback!
Weâre really glad you found our team helpful and that you were happy with our range of grout colours â we take pride in offering one of the best selections in Australia ð
We look forward to helping you again on your next project!
Best
Brook
Efficient and professional
Efficient and professional! Jenny was especially helpful for information, ordering. Tilemall is a great place to shop for tiles. Comes highly recommended. Thank you.
2026幎3æ15æ¥
Tilemall Pty Ltd ããã®åç
Hi ,
Thank you so much for your kind words and recommendation!
Weâre delighted to hear that you had an efficient and professional experience, and weâll be sure to pass your feedback on to Jenny â sheâll be very pleased to hear it.
We truly appreciate your support and look forward to assisting you again in the future ð
Best
Brook
Really helpful
Really helpful, great customer service and the delivery was received quickly
2026幎2æ27æ¥
Tilemall Pty Ltd ããã®åç
Hi,
Thank you so much for your kind feedback! Weâre really glad to hear you found our service helpful and that your delivery arrived quickly.
If you need anything else or have any questions in the future, please donât hesitate to reach out ð
Kind regards
Brook
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