Tilemall Pty Ltd レビュヌ 1,018

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TrustScore 5段階評䟡の4.5

4.7

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

The tiles were sent immediately and arrived by Team Global driver who rang me before delivery. They were on a pallet all good condition after a long trip from Sydney to Qide Bay Queensland. Well done.... もっず芋る

5぀星のうち3の評䟡

I placed order on 20/5/26 with Interstate courier booked in on 27/5/26. It's taken 5 days for invoice to come through and order is not yet delivered from Sydney warehouse to one of the Sydney suburb... もっず芋る

5぀星のうち5の評䟡

I have purchased 2 counter top basins on online. I am happy with the whole experience with the company. The service was prompt and efficient from the order to delivery. Their step by step communicat... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Alisson looked after us during our selections, and we felt well supported in making decisions. They had metal swatches matching the finishes we’re using in our bathrooms, along with timber samples for... もっず芋る

䌁業が回答したした

䌁業情報

  1. タむル専門店
  2. バスルヌム甚品店

圓該䌁業による蚘述

Australia online tile store🥇 Fast delivery national wide 🚚 5 samples for $15, 100% refunded with next purchase!!! / Tile / Design / Life /


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

1018件のレビュヌ

5぀星
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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 92に回答しおいたす

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この䌁業のTrustpilot 利甚方法

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5぀星のうち2の評䟡

Still waiting for samples to ship

Still waiting for samples to ship. Since purchased others elsewhere. Appreciate time of year but no notice on website about no or low shipping.

2025幎12月21日
Tilemall Pty Ltd ロゎ

Tilemall Pty Ltd からの回答

Hi Scott,
We are sorry about your experience.
We’ve checked our system and the samples were dispatched 2 days after your order, and Australia Post records show they were delivered around 30/12. It appears delivery may not have been successful (may because no one was available or there was no safe place to leave the parcel), so Australia Post has taken the parcel back to a nearby local depot.

We recommend checking your tracking details or contacting Australia Post to arrange collection or re-delivery.
Kind regards,
Brook

5぀星のうち5の評䟡

Good selection of tiles

Good selection of tiles. Prompt order fulfilment.

2025幎11月24日
Tilemall Pty Ltd ロゎ

Tilemall Pty Ltd からの回答

Hi Erik,
Thank you for your kind feedback! We’re glad you liked our tile selection and prompt order fulfilment. 😊
Kind regards
Brook

5぀星のうち5の評䟡

Attentive and helpful staff.

Attentive and helpful staff.

2025幎12月11日
Tilemall Pty Ltd ロゎ

Tilemall Pty Ltd からの回答

Hi ,
Thank you for your lovely feedback! We’re glad you found our team attentive and helpful. 😊
Kind regards,
Brook

5぀星のうち4の評䟡

Good product knowledge

2025幎12月5日
Tilemall Pty Ltd ロゎ

Tilemall Pty Ltd からの回答

Dear customer,
Thank you for your kind feedback
We’re glad to hear you were happy with our product knowledge. Please feel free to reach out if you need any further assistance.

Kind regards,
Brook

5぀星のうち3の評䟡

Loved the tiles, bad shipping experience

Loved the tiles, well priced and look amazing. However if your'e getting these freighted to WA, allow for time. Even though the website stated at time of purchase they had them in stock ready for dispatch, it took 8 days for them to actually dispatch (which I don't understand as the website states a 2 hr click and collect timeframe from their warehouse, so confused as to why it took 8 days to ship an in stock item) . Then it took another full two weeks for delivery to Perth as they use rail. This was after me calling the courier company to push the delivery along as I could see they had been sitting at Perth depot for 3 days. This is more just a warning to allow for extra time with tilemall especially if you live in WA

2025幎11月13日
Tilemall Pty Ltd ロゎ

Tilemall Pty Ltd からの回答

Hi Belinda,

Thank you for your feedback, and we’re glad to hear you loved the tiles and found them well priced.

We’re really sorry to hear about the shipping experience to WA. For this order, the stock needed to be transferred from another local warehouse to our dispatch point before it could be sent out, which is why dispatch took longer than expected. WA deliveries can also take extra time in transit , and depot handling can occasionally add delays as well.

We truly appreciate you sharing this as a heads-up for other WA customers, and we’ll also take your comments on board to improve our dispatch communication and timing.

Kind regards,
Brook

5぀星のうち5の評䟡

good service

2025幎12月18日
Tilemall Pty Ltd ロゎ

Tilemall Pty Ltd からの回答

Dear customer,
Thanks for your lovely feedback, looking forward to help you in the next projects.
Kind regards
Brook

5぀星のうち5の評䟡

Easy website to order from

Easy website to order from, great communication from the company regarding having 2 mirrors shipped to WA. I haven't received them yet as I've only just ordered them, but they were shipped quickly, their price was better than others and the shipping wasn't ridiculous.

2025幎12月17日
Tilemall Pty Ltd ロゎ

Tilemall Pty Ltd からの回答

Hi Maxine,
Thank you so much for your lovely feedback! We’re glad you found the website easy to use and that our communication and pricing met your expectations.
Best regards
Brook

5぀星のうち5の評䟡

Excellent service

Excellent, prompt service and great communication. Product was as pictured and good quality

2025幎11月6日
Tilemall Pty Ltd ロゎ

Tilemall Pty Ltd からの回答

Dear customer,
Thank you so much for your lovely review! 😊
We’re glad to hear you were happy with the prompt service and communication, and that the product was as pictured and good quality. We really appreciate your support and hope to help you again soon.
Best
Brook

5぀星のうち5の評䟡

The basin arrived as promised and it


The basin arrived as promised and it fits well

2025幎11月26日
Tilemall Pty Ltd ロゎ

Tilemall Pty Ltd からの回答

Hi Celia,
Thank you so much for your feedback! 😊
Glad to hear the basin arrived as promised and fits well. If you need anything else for your project, feel free to reach out anytime.
Kind regards
Brook

5぀星のうち5の評䟡

Great communication and service

Great communication and service

2025幎12月11日
Tilemall Pty Ltd ロゎ

Tilemall Pty Ltd からの回答

Hi Huss,
Thank you so much for your kind feedback! 😊
We’re really glad to hear you were happy with our communication and service, and we look forward to helping you again in the future.
Regards
Brook

5぀星のうち5の評䟡

Very good experience from showroom to pick up.

A lovely showroom experience.
Provided requested samples.
I made the purchase and was called personally the next day when the tiles were ready to be picked up.
A very good experience allround

2025幎12月11日
Tilemall Pty Ltd ロゎ

Tilemall Pty Ltd からの回答

Hi Paul,
Thank you so much for your lovely review!

We’re really happy to hear you enjoyed the showroom experience and that the samples and pickup process worked well for you.

We truly appreciate your support and hope to help you again with future projects.
Kind regards
Brook

5぀星のうち5の評䟡

wall tiles and a tap

We've purchased wall tiles and a tap, both of which were of great quality. The staff were helpful, the service was quick and they even matched a lower price on the tap. I had a pleasant experience with shopping at Tile Mall.

2025幎12月10日
Tilemall Pty Ltd ロゎ

Tilemall Pty Ltd からの回答

Hi Sankar,
Thank you so much for your wonderful review!

We’re glad to hear you were happy with the quality of the tiles and tap, and that our team could assist you quickly and help with a price match. It’s great to know you had a pleasant experience with us at Tilemall.

We really appreciate your support and look forward to helping you again in the future!
Best
Brook

5぀星のうち4の評䟡

Placed my order and within 3 days


Placed my order and within 3 days received it. Live my Nero products

2025幎11月3日
Tilemall Pty Ltd ロゎ

Tilemall Pty Ltd からの回答

Hi Kelly ,
Thank you so much for your review!

We’re really happy to hear your order arrived quickly and that you love your Nero products.
Appreciate your support and hope to help you again in the future!
Kind regards
Brook

5぀星のうち5の評䟡

Great service and products

2025幎10月31日
Tilemall Pty Ltd ロゎ

Tilemall Pty Ltd からの回答

Dear Customer,
We’re really glad to hear you’re happy with both our service and products.
Appreciate your support and hope to help you again in the future.
Kind regards
Brook

5぀星のうち5の評䟡

Tilemall were great to deal with and


Tilemall were great to deal with and the mirror quality was exceptional.

2025幎11月20日
Tilemall Pty Ltd ロゎ

Tilemall Pty Ltd からの回答

Hi Jye,
Thank you for the wonderful feedback!

We’re really glad to hear you had a great experience with us and that you’re happy with the mirror quality.
Thanks for choosing Tilemall!
Best
Brook

5぀星のうち5の評䟡

Great service and product

2025幎10月28日
Tilemall Pty Ltd ロゎ

Tilemall Pty Ltd からの回答

Hi Fiona,
Thank you so much for your review!

We’re really glad to hear you’re happy with both the service and the product.
Appreciate your support and hope to help you again in the future.
Kind regards
Brook

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