The tiles were sent immediately and arrived by Team Global driver who rang me before delivery. They were on a pallet all good condition after a long trip from Sydney to Qide Bay Queensland. Well done.... ãã£ãšèŠã
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I placed order on 20/5/26 with Interstate courier booked in on 27/5/26. It's taken 5 days for invoice to come through and order is not yet delivered from Sydney warehouse to one of the Sydney suburb... ãã£ãšèŠã
I have purchased 2 counter top basins on online. I am happy with the whole experience with the company. The service was prompt and efficient from the order to delivery. Their step by step communicat... ãã£ãšèŠã
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Alisson looked after us during our selections, and we felt well supported in making decisions. They had metal swatches matching the finishes weâre using in our bathrooms, along with timber samples for... ãã£ãšèŠã
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Australia online tile storeð¥ Fast delivery national wide ð 5 samples for $15, 100% refunded with next purchase!!! / Tile / Design / Life /
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4-10 Fisher St, 2128, Silverwater, ãªãŒã¹ãã©ãªã¢
- (02) 7804 4588
- sales@tilemall.com.au
- tilemall.com.au
4.7
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Good price and perfect quality
Good price, delivery in time and quality as described.
2025幎12æ23æ¥
Tilemall Pty Ltd ããã®åç
Hi Sabine,
Thank you for your great feedback! Weâre glad you were happy with the price, delivery time, and quality ð
Kind regards
Brook
Still waiting for samples to ship
Still waiting for samples to ship. Since purchased others elsewhere. Appreciate time of year but no notice on website about no or low shipping.
2025幎12æ21æ¥
Tilemall Pty Ltd ããã®åç
Hi Scott,
We are sorry about your experience.
Weâve checked our system and the samples were dispatched 2 days after your order, and Australia Post records show they were delivered around 30/12. It appears delivery may not have been successful (may because no one was available or there was no safe place to leave the parcel), so Australia Post has taken the parcel back to a nearby local depot.
We recommend checking your tracking details or contacting Australia Post to arrange collection or re-delivery.
Kind regards,
Brook
Tilemall Pty Ltd ããã®åç
Hi Erik,
Thank you for your kind feedback! Weâre glad you liked our tile selection and prompt order fulfilment. ð
Kind regards
Brook
Arrived quick and nicely packaged forâŠ
Arrived quick and nicely packaged for me to make decisions.
2025幎12æ15æ¥
Tilemall Pty Ltd ããã®åç
Hi Nedene,
Thank you for your feedback! Weâre glad everything arrived quickly and well packaged to help with your decision ð
Best
Brook
The samples arrived promptly and wellâŠ
The samples arrived promptly and well packaged
2025幎12æ18æ¥
Tilemall Pty Ltd ããã®åç
Hi Kate,
Thank you for your feedback! Weâre glad to hear the samples arrived promptly and were well packaged ð
Warm regards
Brook
Tilemall Pty Ltd ããã®åç
Hi ,
Thank you for your lovely feedback! Weâre glad you found our team attentive and helpful. ð
Kind regards,
Brook
Good product knowledge
2025幎12æ5æ¥
Tilemall Pty Ltd ããã®åç
Dear customer,
Thank you for your kind feedback
Weâre glad to hear you were happy with our product knowledge. Please feel free to reach out if you need any further assistance.
Kind regards,
Brook
Loved the tiles, bad shipping experience
Loved the tiles, well priced and look amazing. However if your'e getting these freighted to WA, allow for time. Even though the website stated at time of purchase they had them in stock ready for dispatch, it took 8 days for them to actually dispatch (which I don't understand as the website states a 2 hr click and collect timeframe from their warehouse, so confused as to why it took 8 days to ship an in stock item) . Then it took another full two weeks for delivery to Perth as they use rail. This was after me calling the courier company to push the delivery along as I could see they had been sitting at Perth depot for 3 days. This is more just a warning to allow for extra time with tilemall especially if you live in WA
2025幎11æ13æ¥
Tilemall Pty Ltd ããã®åç
Hi Belinda,
Thank you for your feedback, and weâre glad to hear you loved the tiles and found them well priced.
Weâre really sorry to hear about the shipping experience to WA. For this order, the stock needed to be transferred from another local warehouse to our dispatch point before it could be sent out, which is why dispatch took longer than expected. WA deliveries can also take extra time in transit , and depot handling can occasionally add delays as well.
We truly appreciate you sharing this as a heads-up for other WA customers, and weâll also take your comments on board to improve our dispatch communication and timing.
Kind regards,
Brook
good service
2025幎12æ18æ¥
Tilemall Pty Ltd ããã®åç
Dear customer,
Thanks for your lovely feedback, looking forward to help you in the next projects.
Kind regards
Brook
Easy website to order from
Easy website to order from, great communication from the company regarding having 2 mirrors shipped to WA. I haven't received them yet as I've only just ordered them, but they were shipped quickly, their price was better than others and the shipping wasn't ridiculous.
2025幎12æ17æ¥
Tilemall Pty Ltd ããã®åç
Hi Maxine,
Thank you so much for your lovely feedback! Weâre glad you found the website easy to use and that our communication and pricing met your expectations.
Best regards
Brook
Excellent service
Excellent, prompt service and great communication. Product was as pictured and good quality
2025幎11æ6æ¥
Tilemall Pty Ltd ããã®åç
Dear customer,
Thank you so much for your lovely review! ð
Weâre glad to hear you were happy with the prompt service and communication, and that the product was as pictured and good quality. We really appreciate your support and hope to help you again soon.
Best
Brook
The basin arrived as promised and itâŠ
The basin arrived as promised and it fits well
2025幎11æ26æ¥
Tilemall Pty Ltd ããã®åç
Hi Celia,
Thank you so much for your feedback! ð
Glad to hear the basin arrived as promised and fits well. If you need anything else for your project, feel free to reach out anytime.
Kind regards
Brook
Great service and fantastic prices
2025幎11æ5æ¥
Tilemall Pty Ltd ããã®åç
Hi Alexg,
Thank you for your wonderful review!
Weâre glad to hear you were happy with our service and prices. We appreciate your support and hope to assist you again soon!
Best
Brook
Tilemall Pty Ltd ããã®åç
Hi Huss,
Thank you so much for your kind feedback! ð
Weâre really glad to hear you were happy with our communication and service, and we look forward to helping you again in the future.
Regards
Brook
Very good experience from showroom to pick up.
A lovely showroom experience.
Provided requested samples.
I made the purchase and was called personally the next day when the tiles were ready to be picked up.
A very good experience allround
2025幎12æ11æ¥
Tilemall Pty Ltd ããã®åç
Hi Paul,
Thank you so much for your lovely review!
Weâre really happy to hear you enjoyed the showroom experience and that the samples and pickup process worked well for you.
We truly appreciate your support and hope to help you again with future projects.
Kind regards
Brook
wall tiles and a tap
We've purchased wall tiles and a tap, both of which were of great quality. The staff were helpful, the service was quick and they even matched a lower price on the tap. I had a pleasant experience with shopping at Tile Mall.
2025幎12æ10æ¥
Tilemall Pty Ltd ããã®åç
Hi Sankar,
Thank you so much for your wonderful review!
Weâre glad to hear you were happy with the quality of the tiles and tap, and that our team could assist you quickly and help with a price match. Itâs great to know you had a pleasant experience with us at Tilemall.
We really appreciate your support and look forward to helping you again in the future!
Best
Brook
Placed my order and within 3 daysâŠ
Placed my order and within 3 days received it. Live my Nero products
2025幎11æ3æ¥
Tilemall Pty Ltd ããã®åç
Hi Kelly ,
Thank you so much for your review!
Weâre really happy to hear your order arrived quickly and that you love your Nero products.
Appreciate your support and hope to help you again in the future!
Kind regards
Brook
Great service and products
2025幎10æ31æ¥
Tilemall Pty Ltd ããã®åç
Dear Customer,
Weâre really glad to hear youâre happy with both our service and products.
Appreciate your support and hope to help you again in the future.
Kind regards
Brook
Tilemall were great to deal with andâŠ
Tilemall were great to deal with and the mirror quality was exceptional.
2025幎11æ20æ¥
Tilemall Pty Ltd ããã®åç
Hi Jye,
Thank you for the wonderful feedback!
Weâre really glad to hear you had a great experience with us and that youâre happy with the mirror quality.
Thanks for choosing Tilemall!
Best
Brook
Great service and product
2025幎10æ28æ¥
Tilemall Pty Ltd ããã®åç
Hi Fiona,
Thank you so much for your review!
Weâre really glad to hear youâre happy with both the service and the product.
Appreciate your support and hope to help you again in the future.
Kind regards
Brook
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