The tiles were sent immediately and arrived by Team Global driver who rang me before delivery. They were on a pallet all good condition after a long trip from Sydney to Qide Bay Queensland. Well done.... ãã£ãšèŠã
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I placed order on 20/5/26 with Interstate courier booked in on 27/5/26. It's taken 5 days for invoice to come through and order is not yet delivered from Sydney warehouse to one of the Sydney suburb... ãã£ãšèŠã
I have purchased 2 counter top basins on online. I am happy with the whole experience with the company. The service was prompt and efficient from the order to delivery. Their step by step communicat... ãã£ãšèŠã
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Alisson looked after us during our selections, and we felt well supported in making decisions. They had metal swatches matching the finishes weâre using in our bathrooms, along with timber samples for... ãã£ãšèŠã
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Australia online tile storeð¥ Fast delivery national wide ð 5 samples for $15, 100% refunded with next purchase!!! / Tile / Design / Life /
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4-10 Fisher St, 2128, Silverwater, ãªãŒã¹ãã©ãªã¢
- (02) 7804 4588
- sales@tilemall.com.au
- tilemall.com.au
4.7
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Tilemall Pty Ltd ããã®åç
Hi Lyn,
Thank you so much for your kind words! ð Weâre really glad youâre happy with the tile quality and our service. We appreciate your support and hope to help with your next project soon!
Warm regards
Brook
Great service
   Great service â very friendly and the work was done really well.
Iâm very pleased
2025幎11æ7æ¥
Tilemall Pty Ltd ããã®åç
Dear customer,
Thank you so much! ð Weâre really glad to hear youâre happy with the service and the results. It means a lot to us! If you ever need anything else, weâll be happy to help again
Best
Brook
Service was great they go outside theyâŠ
Service was great they go outside they way to help doesn't matter how big the order is
Surly I highly recommend them to anyone
2025幎10æ23æ¥
Tilemall Pty Ltd ããã®åç
Dear customer,
Thank you so much for your lovely feedback! Weâre really happy to hear you felt looked after. We truly appreciate the recommendation ð If you need anything else, just let us know.
Kind regards
Brook
Exceptional Service
We live in a small SA regional community. Our experience of Tilemall was exceptional. Online shopping product displays and the purchase process were a breeze. Samples available also were a bonus, given it was impossible for us to see the actual product, in store. Our tiles were as we expected, well packed and arrived in a timely manner, despite the distance it travelled for delivery to our home.
2025幎10æ29æ¥
Tilemall Pty Ltd ããã®åç
Hi Deborah,
Thank you so much for sharing this ð€
We know itâs not always easy when you canât see the tiles in person â so weâre very happy the online photos and samples helped you decide. Great to hear everything arrived safely and on time despite the distance ð
If you ever need more tiles or advice on matching products, just reach out.
Kind regards
Brook
It was easy your photos where clear aIâŠ
It was easy your photos where clear aI cannot wait to see your sample
2025幎11æ5æ¥
Tilemall Pty Ltd ããã®åç
Hi MelindaïŒ
Thank you! Weâre so happy the photos were clear for you. Weâll get the sample out to you as soon as it arrives.
Warm regards
Brook
Quality customer service
I spoke with Paul at trademall on the phone seeing a particular product for pickup. The item wasn't available as I thought it would be when I went to the store. This was because I didn't order online early enough. Paul went out of his way to support me and help me get the item as soon as possible. Great customer service.
2025幎11æ2æ¥
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Tilemall Pty Ltd ããã®åç
Dear customer,
Thank you for taking the time to leave this review ð
Weâre really glad Paul was able to help and get things sorted for you.
If you need anything else or another pickup, just let us know!
Kind regards
Brook
Great all round...
Great service. So accomodating and fast service and great products nd prices
2025幎11æ5æ¥
Tilemall Pty Ltd ããã®åç
Dear customer,
Thank you so much for your lovely feedback! 𥰠Weâre really happy to hear you were pleased with the service and products. If you need anything else or have another project coming up, just let us know!
Best
Brook
A difficult decision made easier
The guys at TileMall were really helpful and patient. I got what I was after at a good price and can happily recommend them to others. Seamless experience.
2025幎11æ1æ¥
Tilemall Pty Ltd ããã®åç
Hi Olga,
Thank you so much for the lovely review! Weâre glad our team could help and that you found what you needed at a good price. Really appreciate the recommendation.
Best regards
Brook
I'd use them again
Good product range available. Easy ordering. Dispatch and delivery were a not fast but OK.
2025幎9æ25æ¥
Tilemall Pty Ltd ããã®åç
Hi David,
Thank you for your honest feedback! Weâre happy to hear you found our range and ordering process easy. We understand delivery speed is important and will keep working with our couriers to make it faster next time. Really appreciate your support and hope to serve you again soon!
Best regards
Brook
Amazing colour and quality
Good delivery, no breaks and the most beautiful coloured and quality tiles ever. Look fantastic. Thank you
2025幎9æ25æ¥
Tilemall Pty Ltd ããã®åç
Hi Karen,
Thank you so much for the lovely review! Weâre thrilled your tiles arrived safely with no breaks and that you love the colour and quality. Theyâll look amazing in your space. If you have photos, weâd love to see themâand if you need anything else, weâre here to help!
Kind regards
Brook
Tilemall Pty Ltd ããã®åç
Dear customer,
Thank you so much for your kind words! We really appreciate your feedback and are so glad to hear you were happy with our communication and service. It was a pleasure helping you â hope to assist again on your next project!
Best regards
Brook
Couldnât find these tiles anywhere elseâŠ
Couldnât find these tiles anywhere else to finish a job. Found them at tile mall ordered online picked up the next day. People were great and quick to get me the order. Will definitely buy from tile mall again
2025幎10æ28æ¥
Tilemall Pty Ltd ããã®åç
Hi Kentwell,
Thank you so much for the wonderful feedback! Weâre glad we had the tiles you needed and could get your order ready for next-day pick up. Our team loved helping out. If you ever need anything else ,just let us know. We look forward to seeing you again at Tilemall!
Kind regards
Brook
Exceptional customer service
Alisson looked after us during our selections, and we felt well supported in making decisions. They had metal swatches matching the finishes weâre using in our bathrooms, along with timber samples for the vanity, which made the choosing process easy. The shop had a calm, well-lit ambience, with tiles neatly organised and clearly labelled (including our samples). Our tiles arrived at the depot within a few days, and pickup was quick and simple. Highly recommend!
2025幎10æ15æ¥
Tilemall Pty Ltd ããã®åç
Hi Eduardo,
Thank you so much for the generous review! Weâre thrilled Alison could support your selections and that the metal swatches and timber samples made decisions easier. Great to hear the showroom layout and labelling helpedâand that depot pickup was quick and simple. We appreciate the recommendation, and weâre here if you need grout/trim matching, aftercare tips, or help on your next project.
Kind regards
Brook
Fast and efficient service
Easily ordered an extra box of tiles online after we miscalculated how many we needed for a project, and were able to collect from the warehouse shortly afterwards. Excellent service. Very easy website
2025幎10æ28æ¥
Tilemall Pty Ltd ããã®åç
Hi Salbroad,
Awesome to hear click-and-collect worked smoothlyâthanks for the website shout-out!
Kind regards
Brook
Good quality with exquisite tile patterns.
2025幎10æ10æ¥
Tilemall Pty Ltd ããã®åç
Hi Henry,
Appreciate the kind wordsâglad the designs hit the mark.
Warm regards
Brook
Alison is responsive and great to workâŠ
Alison is responsive and great to work with :) Looking forward to continuing work with Tilemall
2025幎9æ22æ¥
Tilemall Pty Ltd ããã®åç
Hi Jenny,
Thanks so much for the kind words! Weâll pass this on to Alison. Looking forward to working with you again.
Kind regards
Brook
Tilemall Pty Ltd ããã®åç
Hi Mohamed,
Thanks for the reviewâglad the productâs good. Sorry delivery was a little difficult; weâll make the next delivery smoother for you for sure.
Kind regards
Brook
Excellent order process let down a bit by freight
Ordering process is smooth but the delivery timeframe is long than usual. It would be a 5 star if can use faster Freight
2025幎10æ23æ¥
Tilemall Pty Ltd ããã®åç
Hi Gavin ,
Thanks for the feedback! Glad the ordering was smoothâsorry the delivery took longer than usual.
Kind regards
Brook
good service
2025幎10æ20æ¥
Tilemall Pty Ltd ããã®åç
Hi Susan,
Thank you! Weâre glad you had a great experienceâhere whenever you need us.
Kind regards
Brook
In our recent experience, a good place to buy tiles
Good products, good prices, knowledgeable, helpful and friendly staff. Most recent purchase online - seamless.
2025幎10æ20æ¥
Tilemall Pty Ltd ããã®åç
Hi Mark,
Thank you for the wonderful review! Weâre thrilled you found our prices fair, our team helpful and knowledgeable, and your online purchase seamless. If you need any advice or samples for the next project, weâre here to help. Weâd love to see photos of the finished space!
Kind regards
Brook
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