Exceeded my expectations. The song came out perfect, better than I had expected. I was blown away - can't wait for the "reveal" to my wife. Music quality is excellent and the team did an amazing job... もっと見る
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I came across Timlesssong while driving on a long trip, requested a song and got it so fast! ... and it was PERFECT! I am doing this as a wedding surprise for my partner in June! I can't tell y... もっと見る
The song is great. What’s not so great is the misleading sales. They don’t tell you that you can’t download the file for yourself. No! You have to pay a monthly subscription to keep the song or it dis... もっと見る
企業が回答しました
First take, blew my mind! Absolutely love the song put together of our story. Can’t wait to share it with my wife on our anniversary! I would have appreciated costs upfront for any additions.
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 15%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
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Cannot download your song
The song is great. What’s not so great is the misleading sales. They don’t tell you that you can’t download the file for yourself. No! You have to pay a monthly subscription to keep the song or it disappears forever. I own two businesses one of them a radio station and one a print shop. I understand marketing fully and I will make sure nobody I talk to ever uses this site for this product. Unacceptable! (Posted after Timelesssong's response) Your reply to my review changes nothing from my original comments. The only way you can tell me that my song is "forever" is if I can download it and control it myself. And if it is there forever, then why do I need a monthly subscription to the website for access? Unless you can guarantee your website will never be shut down (ever), you cannot say that the song is available forever. I just want to make sure people understand this. Again, the song is great, I love it! The ability to have it in my possession, not so much.

Timelesssong からの回答
Better than I'd hoped for! Exceeded my expectations!
Exceeded my expectations. The song came out perfect, better than I had expected. I was blown away - can't wait for the "reveal" to my wife. Music quality is excellent and the team did an amazing job with the lyrics. I was even impressed with the graphic design work for the opening page which was tailored around the lyrics - I did not expect that!
Good value
My wife loved the melody and the singer's voice. Lyrics were meaningful to her. Very fast response.
Song quality was great, only complaint is confusing pricing and which options are needed up front.
Timelesssong wrote and produced a great song within hours without express option. However, the pricing is confusing. Expect to pay $194 for 2 CDs and cover art.
I came across Timlesssong while driving…
I came across Timlesssong while driving on a long trip, requested a song and got it so fast! ... and it was PERFECT! I am doing this as a wedding surprise for my partner in June! I can't tell you how excited I am. I also have my best friend singing it for the wedding ceremony! Needless to say, I can't wait! This is going to be tough to hold on to until June! The communication, professionalism and overall experience was SUPERIOR!
OH MY THE SONG IS A BEAUTIFUL SONG THEY…
OH MY THE SONG IS A BEAUTIFUL SONG THEY NAILED MY FEELINGS TO A T..AND YES A HEARTFELT SONG GOES DEEP INTO THE SOUL IT REVEALS YOUR TRUE FEELINGS AND MINE COMES FROM MY HEART..THANK YOU MUCH TIMELESSSONG FOR A BEAUTIFUL WIFE CANT WAIT TILL SHE HEARS IT ..
Perfect experience and value in all respects
I purchased a song for my wife. I am a guitar player but not necessarily a song writer. At least for the type of treatment I wanted for this song which was a gentle, slightly country acoustic emo style (i play mostly blues rock and hard rock styles). And I wanted a third party take on it so I entrusted it to TimelessSong so see what they could make of our story, my wife and I. And man did they deliver. I think part of it was me providing them with clear, concise details the lyricist could use to covey the message I wanted. Also paying extra for the third verse and chorus which is a must have for a full treatment of the story. Musically, it is nothing fancy but just enough to convey the message clearly and with massive emotional impact. TimelessSong clearly has a process and the talent to support it and deliver a superior product. I intend to learn the song and lyrics so I can give it a personal flavor (with credit to TimelessSong). This experience has been good for me as a musician, as far as learning song writing as a crafting process and art form. Thanks to TimelessSong for their sensitivity and expertise.
First take
First take, blew my mind! Absolutely love the song put together of our story. Can’t wait to share it with my wife on our anniversary! I would have appreciated costs upfront for any additions.
You created the most beautiful song for…
You created the most beautiful song for my husband! Never ever expected the quality. IT IS ABSOLUTELY PERFECT.
Our experience with Timeless song
The song writers had actually written two versions but I loved the original the best so they put that version to music for me. It was ready to play for my hubby within a week. I played it for him on our car stereo using YouTube music app. It made us both cry but he loved it. This turned out so special and brought up a few memories. I am so thankful to have had this done. Well worth the money spent in my opinion.
Thank you!
Thank you, thank you, thank you! The beautiful song that your writer created for me to recognize & give thanks for my beautiful wife (Shelly) far surpassed my expectations & brought tears to my eyes when I first listened to it. I can't wait to share it with her! I sent a $50 tip to you for the song's writer to show my appreciation for such a wonderful song - please share this note with your writer as well. 👍👍😊
This song was perfect!!!!
This song was perfect!!!!! It captured our moments and even added our faith-based love. We listen to it often. I wish there were a way to download the song to our personal collection instead of having to go to the website or link.
I gave the information and they…
I gave the information and they produced a song that described our first meet moment in a song that was remarkable
Faith in love, makes it the best
Outstanding. The result was more than I could've asked for. Everything was tied so emotionally into what I wanted.
The final product is good
The final product is good, but not exceptional. It would be nice if I could share it with my significant other without her seeing all the adds attached to the bottom. Just a nice clean recording would be very good.
Love the song! …
The song was delivered in a timely manner. I needed to make some edits and it was done in 4 hours. The song and the lyrics turned out really well. I can’t wait to see how my sister reacts to it!
Thank you for all your work!
Beautifully crafted using the…
Beautifully crafted using the parameters I wanted. Exceeded my expectations!
Extremely Disappointing Experience
Extremely Disappointing Experience — Buyer Beware!
After watching TimelessSong’s advertisements and seeing the promises they make about creating a meaningful, personalized song for someone you love, I had high expectations. Unfortunately, my experience was a complete disappointment from start to finish.
The song I received had little to no substance and lacked the personal meaning I expected. I wanted something heartfelt and genuinely meaningful for my wife, something that reflected our relationship and made her feel special. Instead, I received a song that felt generic, empty, and completely underwhelming. After all the advertising about how personal and special these songs would be, the end result felt like a bait and switch. I spent my money expecting something memorable and received something that fell far short of those promises.
The billing experience only made matters worse. TimelessSong’s website advertised the third verse as free, yet I was charged an additional $44.99. When I contacted customer service, I was assured that I should not have been charged. The representative acknowledged the issue in writing and escalated my case for refund processing. I was led to believe the matter would be resolved and that my money would be returned.
Then, after all those assurances, I was told they had changed their mind and would not issue the refund.
How does a company advertise something as free, acknowledge that a customer was incorrectly charged, assure that customer a refund is being processed, and then reverse course and refuse to honor those assurances? I have retained the screenshots and email correspondence documenting this experience.
I am extremely dissatisfied with both the product and the way this company handled the situation. The song failed to deliver the personal, emotional experience advertised, and the customer service experience left me feeling misled and disrespected. A company’s promises should mean something, whether they concern the product being sold or the resolution of an acknowledged billing issue.
I would not recommend TimelessSong to anyone looking to create a meaningful gift for someone they love. Based on my experience, I would strongly encourage others to think twice before spending their money here. I regret the purchase, I am disappointed in the product, and I have lost confidence in this company’s advertising and customer service. I will not recommend this business to anyone.
Thank you!
Thank you!! My mom loves it. I just can't figure out how to download it to her phone.
Anniversary Gift for my Wife
I decided to create a song for my wife. They took what I said, turned it into a song that goes far beyond my wildest dreams. I have listened to the song now 3 times, I break down crying each time. It strikes the chord I want to put into words and never could. I will give this to her on our anniversary, but I don't know who will cry more. Me or her...lol. I recommend this to everyone. It is pricey and the add ons are pricey, but I think her face when she hears it, will make it all priceless.
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