Tiny Explorers Rentals レビュー 1,732

First time using Tiny Explorers, we needed a carseat for a holiday, and everything went great!

I found the hiring lengths were generous in that I booked a couple extra days at both ends to give myself a buffer and it didn’t increase the cost. The carseat then arrived early anyway, and was in great condition. The team also responded fairly quickly and were friendly when I asked a question over whatsapp about returns.

The only suggestion I’d have to make it even easier would be to offer a collection option for dpd returns (even if it meant a (smallish) fee) as the carseat box was pretty bulky to take to the post office. Even still it was great for us - thank you!

Superb communication with company. Messaged on Whatsapp - very quick to reply and change the rental dates.
The plane pal was absolutely excellent. My 4 year old slept the whole overnight flight.
Would highly recommend both the company and the product.

Very easy to organise, excellent communication and much more convenient than having to buy a buggy for 1 trip!

I hired the self inflating Plane Pal for a trip with my 3 year old to Singapore and Australia. The cost of buying one seemed a bit much so hiring one seemed like a good option, and it worked out perfectly. There were a few to choose from but I opted for the slightly more expensive self inflating version which was worth every extra penny. My son was able to stretch out so much more on the flight, and as a particularly wriggly sleeper, he ended up with his head on it a few times - which of course he would have struggled with without it.
We had no issue on any of the flights, stewards were more than happy for us to use it on all flights (window and middle aisle seats). It also made an extra space for my son to play with his cars while he was awake.
The service was excellent. My order arrived a couple of days before I’d stated it was required, well packaged with clear return instructions and packaging to do so. The item itself appeared brand new and had full usage instructions. The returns process was very simple - put it on the bag and take it to the post office. Done.
I’ve already recommended Tiny Explorers to a few friends as a brilliant alternative to forking out for expensive accessories and I’ll definitely be returning ahead of our next long trip.

We've used tiny explorers twice and can't fault them at all!! Would recommend and their customer service is also on point ... everything was straightforward and super simple with them on the end of a WhatsApp for anything we needed.

I was planning on acquiring a planepal which we will be needing shortly but was actually out of stock. The team promptly contacted me and offer a rental one instead. Product came quickly and the service is super helpful and responsive. Would definitely recommend to my friends.

Tiny Explorers is a great website offering a strong service. We used their rental service for our holiday abroad and it worked seamlessly. The delivery was on time, the product was in great condition & they were really helpful with the return of the product as well. We have already recommended the website to others and will be using ourselves again in future whenever we might need!

Hired a pushchair, arrived on time, clean very good condition.
Sent it back, no problems, the process was so easy start to finish.

Fantastic customer service, very communicative.

Honestly I am SO impressed with this business. What a fantastic idea. It was also cheaper than other rental businesses. We rented the bugaboo butterfly for a trip to Lisbon with our 7 month old. It was absolutely fantastic. We will be renting again as the whole service was seamless.

Great foot rests for the plane, great service in terms of delivery and collection

Such a great idea! Delivery and return straight forward. Quick to respond to messages.

From the second we found the easy to use website to the return of the car seat that we had hired - it has been such an easy and helpful process.
The communication via WhatsApp was great and they followed up because I had forgotten to hire an important part which meant I wasn't left stranded and missing something!

It is a fantastic business and I would absolutely use them again and recommend to anyone I know.

Thank you for having such an important service - you made our holiday so much easier and less stressful!

The best service! Highly recommend, hiring 2 cabin strollers for my twins made our holiday so much easier. Delivery and return was smooth and very easy. Will definitely use Tiny Explorers for all future holidays :)

Rented the kids plane pal for a long flight to the Maldives it arrived in time, was definitely worth renting. Thank you so much the site is easy to use and it came very quickly

Absolutely incredible service. I missed the deadline for ordering a product and the team member sent out a special delivery to ensure I received the product in time for my holiday. Could not recommend enough.

Very efficient. Everything done smoothly. Delivery and return seamless. Product was properly cleaned and presented.

Good quality equipment, one piece had a part missing but this was rectified the next day. Delivery and return service easy. Definitely recommend.

Really simple, straightforward and super speedy delivery! Some items came early which was a bonus, so we were able to try it out before we went on holiday. Great communication via what’s app too, making it easy. Was recommended to me by my cousin, and I would also recommend this to any of my friends and family too.