Tiny Home Equipment レビュー 90

Tiny Home Equipment からの回答

2025年6月19日

Hi there Mr Thompson,
Thank you for the message, we appreciate you taking the time to share your experience. We take all feedback seriously and are concerned about the issues you've raised regarding our customer service and product descriptions.

We've thoroughly searched our records and cannot find a recent order under the name 'Mr. Thompson'. This makes it challenging for us to address your specific situation. However, we want to assure you that we're committed to resolving any issues our customers face.

If you've recently interacted with us under a different name, please contact us directly at info@tinyhomeequipment.com with those details. We'd like to investigate your case properly and address your concerns.

We strive to provide excellent service to all our customers and would appreciate the opportunity to make things right. Thank you for bringing these issues to our attention, as it helps us improve our service for everyone.

Thanks
Rob Alban
833-717-1234
Info@TinyHomeEquipment.com

Tiny Home Equipment からの回答

2025年6月19日

ey Brian,

Thanks so much for the awesome review! We're stoked that you had a good experience with us. It's great to hear that the pricing, shipping, and updates all hit the mark for you. We really appreciate you taking the time to let us know how we did. Hope we can help you out again sometime!

Cheers,
The Tiny Home Equipment crew

Tiny Home Equipment からの回答

2025年6月19日

Hi there!

Thanks for the kind words! We're really glad to hear that ordering was a breeze and the delivery was speedy. And it's awesome that you found our customer service great - that means a lot to us. We appreciate you choosing Tiny Home Equipment and hope to see you again soon!

All the best,
Your friends at Tiny Home Equipment

Tiny Home Equipment からの回答

2025年6月7日

Dear Carrie,

I sincerely apologize for your negative experience with our company and the Laveo toilet. Your satisfaction is important to us. We consistently get very positive feedback on these toilets, I'm sorry you didn't have the same experience.

I've personally reviewed our communication records and can confirm that we've responded to your two calls and four total emails. While I understand this may not feel sufficient given your ongoing issues, I want to assure you that we haven't ignored your concerns.

As previously discussed in our emails, the technical nature of your issue requires expertise that is beyond the scope of our customer service team. This is why we've consistently recommended contacting the manufacturer directly. They have the specialized knowledge to address the defective parts and performance issues you're experiencing.

To facilitate this, here's the manufacturer's contact information again:

Laveo Dry Flush
Phone: 203-248-4440
Email: sales@dry-flush.com

We value your support as a fellow veteran and understand the significant investment you've made. If you continue to face difficulties after contacting the manufacturer, please let me know. I'll be happy to explore what additional support we can offer within our capabilities as a retailer.

Again, I apologize for any frustration our responses may have caused. We're committed to helping our customers to the best of our abilities and appreciate your patience as we work through this situation.

Sincerely,

Rob Alban
Tiny Home Equipment
833-717-1234

Tiny Home Equipment からの回答

2025年6月19日

Hi Mary,

Wow, thanks for the amazing feedback! It's so cool to hear that you're happy with your purchase. We always try to double-check orders and get them out quickly, so it's great to know that worked well for you. Your encouragement means the world to us, and you can bet we'll keep giving it our all.

Thanks again for choosing us. Don't be a stranger!

Take care,
The Tiny Home Equipment team

Tiny Home Equipment からの回答

2025年6月19日

Hey there!

Thanks for the shout-out about our promptness and updates! We're all about keeping our customers in the loop. Really appreciate you taking the time to let us know we're on the right track. Hope we can help you out again soon!

Cheers,
The Tiny Home Equipment team

Tiny Home Equipment からの回答

2025年6月19日

Hi Tina,

Awesome to hear your order arrived quickly! We know how exciting it is to get your gear ASAP. Thanks for the feedback - it helps us keep our shipping game strong. Let us know if you need anything else!

Best,
Your friends at Tiny Home Equipment

Tiny Home Equipment からの回答

2025年6月19日

Hey Janine,

'Fast and accurate' - music to our ears! We're thrilled we hit the mark for you. Thanks for the quick thumbs up. Hope your new equipment is working out great!

Take care,
The Tiny Home Equipment crew

Tiny Home Equipment からの回答

2025年6月19日

Hi Brett,

'Really works well!' - That's what we like to hear! So glad our product is doing its job for you. Thanks for taking a moment to let us know. Don't hesitate to reach out if you ever need anything!

All the best,
Team Tiny Home Equipment

Tiny Home Equipment からの回答

2025年6月19日

Hey Randy,

Thanks for the double thumbs up! We're stoked to hear our product is really working well for you. Your satisfaction means a lot to us. If you ever need anything else, you know where to find us!

Cheers,
The Tiny Home Equipment gang