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Tivly レビュヌ 47

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TrustScore 5段階評䟡の4.5

4.3

事業保険䌚瀟
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5぀星のうち5の評䟡

I spoke with Tivly yesterday and thought that my quest for Worker's Comp had failed, since I had struck out with several other brokers and carriers. But Tivly called me back this morning, tried again... もっず芋る

5぀星のうち1の評䟡

Customer service= 0 rating
 you have no main point of contact. NO EMAIL CORRESPONDENCE HAS A PHONE NUMBER. THEY CHARGED $3,000 to do an inspection of our commercial property. We had to mee... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Very professional. Easy to talk to and explain what I needed in coverage. I feel like I'm in a well trusted business. I looked over the documents she sent thru email. And everything is in order wit... もっず芋る

5぀星のうち5の評䟡

I was assisted by a representative named Ronda (sp?). Our experience with her was simply superb, she was patient, thoughtful, and friendly. I genuinely feel she took care of us ever step of the way... もっず芋る

䌁業情報

  1. 事業保険䌚瀟
  2. 商業保険䌚瀟
  3. 保険代理店
  4. 保険䌚瀟

圓該䌁業による蚘述

Getting business insurance shouldn't be overwhelming. Tivly streamlines the process, matching you with one of 350+ top-rated insurance providers, based on your unique needs. Tivly was built by business owners, for business owners. We understand how hard it can be to find the right coverage. Since 2009, business owners have trusted Tivly to make the process as fast and easy as possible. Over 1.4 million businesses come through our platform annually, quickly and confidently.

連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

47件のレビュヌ

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ネガティブなレビュヌの 16に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Why isn’t 0 stars an option?

Customer service= 0 rating
 you have no main point of contact. NO EMAIL CORRESPONDENCE HAS A PHONE NUMBER.

THEY CHARGED $3,000 to do an inspection of our commercial property. We had to meet the inspector on 5 different occasions with 2 of those meetings being canceled after we arrived for the meeting. (This a small portfolio of duplexs that sit all together).

INSPECTION REPORT: to maintain the coverage, they expected hundreds of thousands of dollars of work to be done to satisfy a simple foe policy with no wind and hail, no water protection. A truly stopped down policy. Policy premium was only like $16,000 to put into perspective of the size of the property value. It is not even in disrepair, just older than new construction.

No phone call
 just a letter stating we had 10 days to comply and complete the repairs or we were canceled. Even if we did the repairs, we could not have completed them in 10 days. So we called to cut our loss short and canceled the policy.

They held our refund a full 90 days and sent us a mere $1300 refund for a $21,000 policy (inspection fee, agency fees, taxes, etc) did not communicate with us, only us pushing back did we even achieve more than the $1300.

I know you may be saying their rates look good, but I suggest you find an agency with a human and customer service driven team. You get no discount by not having it with Tivly. You just get hassled. Good luck!

2026幎3月12日
自発的なレビュヌ
Tivly ロゎ

Tivly からの回答

Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating this situation must have been.

Our goal is always to provide clear communication and a smooth process for our customers. We take feedback like this seriously and would like the opportunity to review what happened here.

Because reviews don’t give us access to the full details of your account, we’d appreciate the chance to look into this further and address any concerns directly. Please contact our support team at TivlyExperience@tivly.com and reference this review so we can have a manager review the situation with you.

We value every customer and are committed to improving our processes based on feedback like yours. Thank you again for bringing this to our attention.

5぀星のうち5の評䟡

Quick & easy

Quick & easy

2026幎1月30日
自発的なレビュヌ
Tivly ロゎ

Tivly からの回答

Thank you for taking the time to share your review, Alisa! We are so happy you had a positive experience and thank you for choosing Tivly!

5぀星のうち5の評䟡

AI interface was clear and direct

AI interface was clear and direct. Human interface was also clear and direct.

2026幎1月29日
自発的なレビュヌ
Tivly ロゎ

Tivly からの回答

Thank you for leaving a review, Brian! We're so happy to have been a helpful resource in your search for business insurance.

5぀星のうち5の評䟡

Commercial insurance inquiry

Rep. displayed a high level of competence, very knowledgeable and thorough in the execution of their duties.

2026幎1月19日
自発的なレビュヌ
Tivly ロゎ

Tivly からの回答

Thank you for taking the time to leave us a review, Sherrah! We are so happy you had a positive experience with the Tivly team.

5぀星のうち5の評䟡

Excellent communication

Excellent communication, explained everything.

2026幎1月28日
自発的なレビュヌ
Tivly ロゎ

Tivly からの回答

Hi William! Thank you so much for leaving a review! We're happy to have been a helpful resource in your search for commercial insurance.

5぀星のうち5の評䟡

Diligent follow up leads to success

I spoke with Tivly yesterday and thought that my quest for Worker's Comp had failed, since I had struck out with several other brokers and carriers. But Tivly called me back this morning, tried again with another carrier who was ultimately successful. And my policy for new employees in a different state is active as of today.

2026幎1月28日
自発的なレビュヌ

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