TKE Home Solutions UK レビュー 

168
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Roger came round to service lift found no grease on track and fitted new wheels as bumping also bottom hinge banging put damper on. Done a excellent job stair lift working a lot better 🌟🌟🌟🌟🌟

5つ星のうち5の評価

Chis from TKE has done a brilliant job installing the Stair Lift. He’s explained everything as he went along which was very reassuring. My stairs are not easy. They are spiral on 3 floors and are n... もっと見る

5つ星のうち5の評価

The two engineers arrived on time and were very friendly and helpful. The stair lift was fitted without fuss ( or mess!) and I was given helpful instructions.... and a couple of rides,,,, to show me... もっと見る

企業が回答しました

5つ星のうち5の評価

Just installed stairlift, exactly when promised, within the promised timeframe. I was delighted - it was desperately needed. Thus far (he's only been gone an hour!) it works perfectly. The rep/... もっと見る

企業が回答しました

企業情報

  1. モビィティ装置提供業者

Recommend us to a friend and receive a thank you from us.

Refer a friend for a £100 gift card.

Recommend us to a friend and receive a thank you from us for your recommendation. You will receive a £100 voucher of your choice* and the person you have recommended us to will receive up to £200 discount if they decide to buy. Contact us today to find out more.

連絡先

4.8

優良

TrustScore 5段階評価の5

168件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(168)

過去12か月のレビュー数: 62

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent job.

From the first enquiry to the installation of the stairlift, everything was done very properly. Of course, that is what should happen anyway but doesn't always. Anyway, very pleased with things so far.

2025年4月25日
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

Thank you for your lovely review. We're so pleased you felt supported throughout the process - it's what we aim for with every customer. Great to hear you're happy so far!

TK Home Solutions UK

5つ星のうち5の評価

Excellent

Excellent. Wished I payed the extra would have been worth it.you get the best the first time you think everyone’s the same.big mistake

2025年4月17日
自発的なレビュー
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

Thanks so much for your kind words! We're really pleased you're happy with your stairlift - we know how important it is to feel confident in your decision, and we're glad you chose us in the end!

TK Home Solutions UK

5つ星のうち4の評価

Almost really pleased.

Almost really pleased with the experience. The removal of the old lift and the installation of the new one went without a hitch. Installed in less than a day and the engineer Alan was brilliant.

However there is a problem with the bottom section of the rail. At first it was thought to be the rack so bottom section was replaced. But this did not solve the problem of the bumping on ascent and descent. To be expected over the join but not away from the join on the bottom Section. So a new section of trackway has had to be ordered from the factory.

When I have purchased a brand new stair lift I did not expect this to be a problem. This has soured my otherwise good experience of purchase and installation. I have been promised that the new section will be replaced on the 23rd of April and I sincerely hope that this solves the problems with the lift.

I am totally reliant on the lift to get up and down the stairs and any period of loss of function however temporary is not what I was expecting.

2025年4月3日
自発的なレビュー
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

Thank you for your honest and thoughtful review. We're really pleased to hear that Alan provided a great installation experience and that the process was smooth overall. However, we're genuinely sorry to learn about the ongoing issue with the bottom section of the rail - we completely understand how frustrating and disappointing this must be, especially when you're relying on the stairlift daily.

We appreciate your patience while we worked to resolve this.

If there's anything further you need in the meantime, please don’t hesitate to get in touch.

TK Home Solutions UK

5つ星のうち5の評価

The installation went smoothly with no…

The installation went smoothly with no hitches. Just one little niggle. It makes a lot of noise unfolding at the bottom.

2025年3月13日
自発的なレビュー
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

Thank you for your review! We're glad the installation went smoothly and really appreciate your honest feedback. If the noise continues to be a concern, please don’t hesitate to contact us - we're always happy to help.

TK Home Solutions UK

5つ星のうち5の評価

Had new stairlift installed yesterday…

Had new stairlift installed yesterday Conner did a great job even thought it ended up being a very difficult install thankyou

2025年3月18日
自発的なレビュー
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

Thank you for your kind review! We're really pleased to hear you're happy with the installation, even with the challenges on the day. We'll be sure to pass your thanks on to Connor!

TK Home Solutions UK

5つ星のうち1の評価

Schlechter Kundenservice

Schlechter Kundenservice
Haben 2002 bei Thyssen Group Treppenlift über 2 Etagen für 22000,00 Euro gekauft. Dieser war jetzt 14 Jahre nicht im Betrieb. Will den jetzt wieder in Betrieb nehmen, aber von dieser Firma TK HOME SOLUTIONS meldet sich keiner.

Ich habe den Eindruck, daß die nur neue Lifts verkaufen wollen.

In Warteschleife mehrmals über 30 Minuten gewartet.

Sehr schlechter Kundendienst, wenn man jemand am Telefon hat wird einfach Bandansage gestartet, dass man Bewerten soll.

Dies mache ich hier, und diese fällt nicht gut für das Unternehmen aus.

Diese Firma ist an einer Inbetriebnahme nicht interessiert, da verdienen diese ja keine 22000,00 Euro.

Mal sehen ob sich jetzt jemand meldet.

Zum jetzigen Zeitpunkt kann ich keine Gute Bewertung abgeben, aber eventuell, wenn sich jemand meldet und der Treppenlift in Betrieb genommen wird

2025年3月14日
自発的なレビュー
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating this must be for you.

TK Home Solutions UK operates separately from our colleagues in Germany, and we are unable to assist directly with your request. We recommend reaching out to the TK Home Solutions team in Germany, who will be best placed to support you with your stairlift inquiry.

If you need help finding the correct contact details, please let us know, and we’d be happy to point you in the right direction.

TK Home Solutions UK

5つ星のうち5の評価

Easy and clean installation

Just had our new TKE stairlift installed. Conner did a great job and was finished in about 6 hours including a great handover and many demonstrations. Thank you guys, this is a life changer

2025年3月13日
自発的なレビュー
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

Thank you for your kind words! We're pleased to hear that Connor provided such a great service and that your new stairlift is making a real difference. If you ever need any support, we're here to help!

TK Home Solutions UK

5つ星のうち5の評価

Absolutely Fantastic

Everything was custom made and fitted in exactly how we wanted it the install was fantastic and the price was very good for the product and specifications we had I would not hesitate to recomend you go to TK home solutions for your needs absolutely brilliant

2025年2月19日
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

We're delighted to hear that your stairlift was tailored perfectly to your needs! Thank you for your recommendation - we truly appreciate it. Enjoy your new stairlift!

TK Home Solutions UK

5つ星のうち5の評価

Excellent experience

Fast, efficient and friendly experience.

2025年3月7日
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

Thank you for sharing your experience! We’re glad to hear that everything went smoothly and that you found our service friendly and efficient.

TK Home Solutions UK

5つ星のうち5の評価

Really efficient professional service.

Really efficient professional service.
From advice,ordering and installation TK Home solutions provided a thoroughly professional service.
The stair lift appears to be well constructed and is working as intended

2025年2月3日
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

Thank you for your great feedback! We're pleased to hear that every stage of the process met your expectations and that you're happy with your stairlift.

TK Home Solutions UK

5つ星のうち5の評価

Great service at short notice

We needed a stairlift installed for a temporaty period at short notice due to my mother in law breaking her leg. The stairlift was installed very quickly and efficiently and staff were brilliant.

2025年2月21日
自発的なレビュー
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

We appreciate your review! We're glad we could help at short notice and that everything was installed smoothly for your mother-in-law. Wishing her a speedy recovery!

TK Home Solutions UK

5つ星のうち5の評価

We phoned the company & they sent someone almost immediately

We phoned the company & they sent a man (Paul) who called to repair our chair lift a couple of hours later. He was polite, professional & efficient, as well as being a very pleasant person. I highly recommend both the speed of service from the company and their representative.

2025年2月17日
自発的なレビュー
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

Thank you for your kind words! We're thrilled that Paul provided such prompt and professional service. Your recommendation means a lot to us!

TK Home Solutions UK

5つ星のうち5の評価

Connor was fantastic during my fitting…

Connor was fantastic during my fitting for stairlift. Very pleasant credit to company.

Again thanks Connor

2025年2月3日
自発的なレビュー
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

We’re so pleased to hear that Connor made such a positive impression! We’ll be sure to pass on your appreciation. Thank you for your feedback!

TK Home Solutions UK

5つ星のうち5の評価

No less than 5 stars from me

No less than 5 stars from me. Jordan & Neil visited my property to install a stairlift. Both were polite, friendly & very helpful. They went through all the instructions with me & answered any questions i had. The stairlift will really help me and im very happy with it. Thank you

2025年2月4日
自発的なレビュー
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

Thank you for your fantastic review! We're delighted that Jordan and Neil provided such great service and that you're happy with your stairlift. Enjoy!

TK Home Solutions UK

5つ星のうち5の評価

From start to finish these guys were…

From start to finish these guys were efficient, professional and caring.
The fitter Micheal was excellent too, giving updates as he progressed and an excellent tutorial. Thanks Michael!

2025年1月31日
自発的なレビュー
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

We’re so glad to hear you had a smooth experience from start to finish! Michael will be pleased to hear your kind words. Thanks for choosing us!

TK Home Solutions UK

5つ星のうち5の評価

Connor was very polite and…

Connor was very polite and friendly,explained step by step how to use it,watched me as I went on the first time and took time out to explain everything,

2025年1月31日
自発的なレビュー
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

It’s wonderful to hear that Connor took the time to ensure you felt comfortable using your stairlift. Thanks for sharing your experience!

TK Home Solutions UK

5つ星のうち5の評価

Great stairlift will make all rhe…

Great stairlift will make all rhe difference to my life michael fitted it professionally and explained how it functions very good installation cleaned up after himself excellent service thank you

2025年1月30日
自発的なレビュー
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

We're so happy to hear that your stairlift is making a difference! Michael will be delighted with your feedback. Thank you for your kind words!

TK Home Solutions UK

5つ星のうち5の評価

All good

All good. They did what they should and made my life easier. Thank you

2025年1月22日
自発的なレビュー
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

Thank you for your review! We're glad we could provide a service that makes life easier for you.

TK Home Solutions UK

5つ星のうち5の評価

Excellent result

The original surveyor of the stairs is the installer, so he gets it right! The stairs were surveyed and drawn by computer, and clearances on the narrow and turning staircase were plotted to a millimetre. The equipment was installed within four hours and operates quietly and reliably. Excellent result.

2024年11月25日
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

We’re pleased to hear that the precision of our process led to a perfect fit for your home. Thank you for sharing your experience!

TK Home Solutions UK

5つ星のうち5の評価

Great company

Great experience, job was done in a timely matter making sure everything was right along the way. Lovely people nothing was too much

2025年1月15日
自発的なレビュー
TKE Home Solutions UK ロゴ

TKE Home Solutions UK からの回答

It’s fantastic to hear that everything was done to your satisfaction. We appreciate your kind words and are glad you had such a great experience!

TK Home Solutions UK

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報