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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

It’s a scam company, they sell you a car, give you a load of bull then they don’t answer calls or emails, ,or deliver the car or return money P

5぀星のうち4の評䟡

Needed to ship my Range Rover from Cincinnati, OH to Miami, FL. TMShipping got it there in a timely manner w/ excellent service and no damage. Only reason I’m giving 4 stars instead of 5 is because th... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I chose TM Shipping based on their past reviews. They transported my vehicle from Florida to Arizona. The whole process was easy and fast with NO hidden fees. Once engaged, the process was started w... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Caren Was My Customer Representative.... Let Me Start By Saying I Was Very Apprehensive About Shipping My Car From San Antonio Texas To My Residence In Stuart Florida. But, Caren Sent Me A... もっず芋る

䌁業が回答したした

䌁業情報


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3.2

たあたあ

TrustScore 5段階評䟡の3

239件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Poor customer service

I am a shipper and had a poor experience with TMSHIPPING. Accused our dispatcher of lying without providing a proof. Poor customer service with bad attitude. Order ID: 589159-CX.
This is the reply to the below comment from TMSHIPPING:
We don't have intention to "deceive" anyone and have a written proof to support our statement. This is very unprofessional to accuse someone knowing the fact that it is not true. Again, it proves our feedback and one star rating above. All documents can be provided upon request. Also, this is very unprofessional to disclose the company names, taking into account the fact that one of them is not related to the issue in any way. There is a written agreement/contract in place with Pegasus. Good luck!!! Feel free to black list both companies if this is the best business practice you follow in resolving the issues.

2020幎6月30日
自発的なレビュヌ
TMSHIPPING ロゎ

TMSHIPPING からの回答

Thank you for your feedback, Dzmitry! Our customers are our number one priority. We work with thousands of clients monthly and we value each and every one of them. We will not tolerate anyone to deceive any of our customers or us. The situation that has occurred between our customer and your driver is unacceptable therefore your companies Belstar Express Inc and Pegasus Transportation Inc will be on our blacklist for now.  Best regards, TMShipping
UPDATE. Kindly please note that the client was completely satisfied with our service, except for your actions and your part of the job. Dzmitry, we have worked with your companies more than once and we forgave when you were canceling the orders at the last moment. This caused a huge inconvenience to our customers and us, it affected our reputation. We urgently were forced to find another carrier. We all understand that various situations and issues could occur in this business. But we always find a way out in order for our customers and our partners remain satisfied. We value a reliable partnership. And we do not understand what prompted you to act the way you did with our customer and our manager. This is not the way the business is done. We all work in the service industry and we have to remember our main rule - A CLIENT IS ALWAYS RIGHT. In case you have any questions or concerns do not hesitate to contact us directly and we are sure that we can resolve any matter and find a solution. But not in the way you decided to do it, Dzmitry. The owner of your companies would not welcome your action and the way you are doing business with the customers too. 

5぀星のうち5の評䟡

Great experience

Great experience, would recommend them definitely. 1st time shipping cars and was worried how it was going to go, but if it comes up again I'll definitely use tmshipping again.

2020幎6月23日
自発的なレビュヌ
TMSHIPPING ロゎ

TMSHIPPING からの回答

We greatly appreciate you trusting us with your car transportation, dear Kendrick! Please do not hesitate to contact us again! Sincerely, TMShipping

5぀星のうち5の評䟡

It was such a good experience

It was such a good experience. We shipped two cars at the same time, no problem.

2020幎6月17日
自発的なレビュヌ
TMSHIPPING ロゎ

TMSHIPPING からの回答

We value your opinion very much, LaNeshe L. White! Thank you for rating us! Sincerely, TMShipping

5぀星のうち5の評䟡

They were great

They were great. I have done this before & they are the Best. Once I got a driver assigned I could talk to a real person and the drivers always responded.
You must be patient..... My transport was Peek Season and they made it happen.

2020幎6月16日
自発的なレビュヌ
TMSHIPPING ロゎ

TMSHIPPING からの回答

Thank you for your feedback, dear Dorothy! We do our best to accommodate the best car shipping service despite the high season and other interfering factors. Best regards, TMShipping

5぀星のうち5の評䟡

Great experience! A+

Great experience! They moved my girlfriends car from Miami to Houston. Fast, reliable and super good communication.
I definitely recommend this company.

2020幎6月16日
自発的なレビュヌ
TMSHIPPING ロゎ

TMSHIPPING からの回答

We are glad that you were left satisfied with our service, dear Sergio! Thank you for choosing us! Kind regards, TMShipping

5぀星のうち5の評䟡

Well Done

I started out nervous because of so many scams. This company is remarkable. They picked up my car on Friday from Georgia and delivery it to California early on Sunday. We weren’t expecting it until Wednesday. The price was unbelievable and they we Very professional and upfront with all the fees. I will definitely use them again. Thank you once again

2020幎5月31日
自発的なレビュヌ
TMSHIPPING ロゎ

TMSHIPPING からの回答

Thank you for your feedback, dear HI-C! We appreciate you trusting us with your car shipment. Best regards, TMShipping

5぀星のうち5の評䟡

Great company

They were great. Had my vehicle shipped from Mississippi to Arizona. Came on time and my car arrived a day early. Will use again.

2020幎5月30日
自発的なレビュヌ
TMSHIPPING ロゎ

TMSHIPPING からの回答

We are glad to hear everything went well with your car transportation, dear Dorothy! Thank you for choosing us! Warm regards, TMShipping

5぀星のうち5の評䟡

I needed to have a Lexus shipped from


I needed to have a Lexus shipped from Florida to Mississippi. They gave me a date and there was not a driver available for that date. And then they did get a driver and the driver had requested more than the original fee. In order to make the deal work TM shipping waived the brokers fee so that I still was in the same ballpark range that was quoted to me. I really appreciated them waving that fee and made a big difference. My car was shipped safely and on timely.

2020幎5月26日
自発的なレビュヌ
TMSHIPPING ロゎ

TMSHIPPING からの回答

We greatly appreciate you rating us, Ladonna! We aim to deliver the best transportation service to all of our customers! Kind regards, TMShipping

5぀星のうち5の評䟡

Great experience!

Great experience! They were very communicative and made the process so simple. Driver was easy to reach to get details of drop-off. He even looked up the address to see if he could make the drive in. Decided he couldn’t and met me at another location and followed me with the car. Thank you! Will use again in the future!

2020幎5月24日
自発的なレビュヌ
TMSHIPPING ロゎ

TMSHIPPING からの回答

We are glad to hear from you, Josh! It was a pleasure to assist you. We look forward to hearing from you again. Sincerely, TMShipping

5぀星のうち5の評䟡

I was hesitant at first because I’ve


I was hesitant at first because I’ve heard horror stories about shipping cars, but my experience was INCREDIBLE. I really couldn’t be happier!

2020幎5月21日
自発的なレビュヌ
TMSHIPPING ロゎ

TMSHIPPING からの回答

Dear Molly, we are glad that you were left satisfied with our service. Thank you so much for leaving us your feedback. Warm regards, TMShipping

5぀星のうち5の評䟡

Reasonably priced and super fast


Reasonably priced and super fast delivery! All in a short notice! Thanks for your help and I will call you again for all my future shipping needs.

2020幎5月19日
自発的なレビュヌ
TMSHIPPING ロゎ

TMSHIPPING からの回答

It's great to hear from you, Anthony! Do not hesitate to contact us again. We will be happy to assist you! Sincerely, TMShipping

5぀星のうち4の評䟡

TM shipping was responsive and timely


TM shipping was responsive and timely in finding me a reasonable quote, getting the agreement to me and making the process seamless. The carrier was also very good after I made the initial contact. The driver gave a thorough inspection of my vehicle before loading it, and delivered earlier than expected. No real issues, except having that the pickup window quoted was not met. Had to call the driver for updates, but to be expected with multiple pickups I guess.

2020幎5月19日
自発的なレビュヌ
TMSHIPPING ロゎ

TMSHIPPING からの回答

Thank you for your feedback, Angela! It helps us to improve our service which is one of our main priorities. Kind regards, TMShipping

5぀星のうち5の評䟡

Anna was great

We moved across country. Our house kept needing an extension. The driver who originally said he would take our car didn’t like that we needed an extension and said he wouldn’t take our vehicle. Anna got right on top of it and got us a new driver that day! They were awesome and delivered the car so quickly and during the time constraint needed.

2020幎5月16日
自発的なレビュヌ
TMSHIPPING ロゎ

TMSHIPPING からの回答

We value your opinion very much, Lili! Thank you for sharing your transportation experience with us.

5぀星のうち5の評䟡

I Don't Know Why Anyone Would Use Any Other Broker

I researched 20 shipping brokers and 1 actual shipping company (they did not reply) before I chose TM Shipping. I chose them because not only did they have the highest ratings, they had the second lowest pricing (within $9), they guaranteed that price in a contract, and they were only one of 2 brokers who would not charge my credit card until my car was actually on the truck. So, they met all of my requirements. Luckily for me, my car was within 1 mile of an interstate in upper NJ and I'm within 1 mile of an interstate in middle TN. So I'm fortunate in that regard because the truck driver they hired was already going to Nashville anyway and had to pass my exit to get there. I was verbally told that my car would usually be picked up within 1-2 business days because I was in a busy route and that it would be delivered in 1-2 business days. However, their contract states that they have 5 business days to pick your car up so be aware of that. Luckily I didn't have that problem. So I signed the contract last Friday afternoon and on Monday morning, I got an email saying that my car would be picked up that day and delivered on Wednesday. I was able to text my broker, the shipping company's contact, and the driver and all 3 promptly replied to all my texts which was very reassuring. So, I did get my car on Wednesday and it was in perfect condition. I couldn't be more satisfied and I'm very picky about things that I'm paying for. And after reading some of the horror stories about other companies, I'll admit I was worried. Especially when I got that email on Monday morning that said the driver wanted $50 more than the broker had in the contract but the next sentence of the email said that the broker would stand by their contract price and so they reduced their fee by $50 which was great. So this broker and the driver they hired were fantastic. On a side note, I shipped a car 10 years ago but the dealer handled that process and it didn't go as well at all. So the next time I need to ship a car again, without a doubt, I will be using TM Shipping.

2020幎5月15日
自発的なレビュヌ
TMSHIPPING ロゎ

TMSHIPPING からの回答

Thank you for giving us your feedback on our service, JWP! Our customers are our number one priority. Thank you for trusting us!

5぀星のうち1の評䟡

Typical bait and switch

Typical bait and switch email states nothing about a "carrier fee" then when you go to sign the contract they try to sneak a 165.00 broker fee in there very shady I canceled and went with a broker who was less and didn't try and hide fee's. I guess it was my mistake for not reading the contract completely but when you have no mention of that in the original email why would anyone suspect things would change in the contract? Hope this helps someone choose a different broker or do your due diligence and go with someone not trying to hide fee's in there contract unsuspectingly. Luckily I did not need the car right away and could cancel but someone in a different situation would be stuck.

2020幎5月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Great experience

I researched a lot of companies to transport my car from California to Georgia .TM shipping had great reviews and came in with a lower prices- everything honestly worked perfect . My car was picked up on the exact day I wanted right before I flew out - the driver Paul was an expert loading it onto the truck and it arrived 4 days later. Paul communicated with me that day when he would arrive and unloaded my car at my house which by the way was in a very rural area.i highly recommend TM shipping !!

2020幎5月5日
自発的なレビュヌ
TMSHIPPING ロゎ

TMSHIPPING からの回答

It's great to hear from you, Lisa! We are always aim to meet our customer's expectations and requirements. Thank you for choosing us! Sincerely, TMShipping

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