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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Tokeet (Advance.cm) is unfortunately riddled with bugs, making it unstable and in some cases unusable. Additionally, they advertise integrations that they do not have, and many small features requ... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

⭐⭐⭐⭐⭐ We’ve been using Tokeet for several years to manage our Airbnb listings and overall workflow, and it’s been a solid, reliable platform for us. It handles multi-listing management well,... もっず芋る

5぀星のうち5の評䟡

Tokeet have been fantastic in helping us manage and grow our business. We have been with them for over a year now and they are always super quick to respond to issues and have always helped us solve e... もっず芋る

5぀星のうち5の評䟡

I have been using Tokeet Channel Manager for over a year, including 2 of their additional services. Very impressed over-all. Their channel Manager is very good, prevents double bookings & links all... もっず芋る

䌁業情報

  1. ゜フトりェア䌁業
  2. 貞し別荘

圓該䌁業による蚘述

Tokeet allows you to easily manage your vacation rentals and manage all your reservations with our all-in-one solution. Tokeet has a channel manager and website builder, handles contract signature, invoicing and payments, automation, staff scheduling, ...


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4.5

優良

TrustScore 5段階評䟡の4.5

294件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 57に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

この䌁業を閲芧した人は、以䞋の䌁業も閲芧しおいたす。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

the actual software and user experience is good

the actual software and user experience is 5stars. I just struggled to due to connection issue with my air bnb, the help team were just taking me around in circles. every shift change it was back to square one and them not listening to my issue. they kept thinking it was the opposite issue to what it actually was.
I'm three days in and looking for alternatives.

After their response I've lowered it to 1star! how can any company say that their staff did an excellent job. Yes there were certain staff who endeavoured to do their best, but as soon as the shift changed I was back to square one. This is the key problem I had with this company.

2022幎6月12日
自発的なレビュヌ
Tokeet ロゎ

Tokeet からの回答

Miah, I just reviewed the ticket around this date and it looked to me like Milka did an excellent job understanding your problem and replying to you more than a dozen times to provide screenshot, help docs, and videos to help you understand the issues with your account.

I hope your experience with your new provider is going well.

---- update after user changed her review ----

Miah revised her review dropping it to one star from three because she wanted to leave the impression that she never got high quality service from us when in fact some of it was excellent and her problem was resolved. I consider the drop to one star a bit of "Yelper's Revenge."

5぀星のうち5の評䟡

The program itself is fairly ergonomic


The program itself is fairly ergonomic however there is sometimes a bit much and to someone who doesn't understand the terms it can be a bit confusing. Thankfully, the customer service is very efficient and not only do they have a live chat, they can live call and show you on screen in real time how to use the program, whilst sorting any issues. Very helpful.

2022幎6月2日
自発的なレビュヌ
Tokeet ロゎ

Tokeet からの回答

Danny, like many industries, the terminology can be be daunting when it's new. But I'll bet just two months later you are feeling more comfortable with it! Please also try our Help documentation and watch our videos on YouTube if you like learning via those methods. It's fine to reach out to Support any time you like as well.

5぀星のうち5の評䟡

Fantastic software and very intuitive


Fantastic software and very intuitive to use. Easy setup with lots of additional features. I was helped today by Ahsaan to resolve an issue with listings and the customer support was always swift and excellent.

2022幎4月18日
自発的なレビュヌ
Tokeet ロゎ

Tokeet からの回答

Sakina, thanks for writing about our software as well as our support.

5぀星のうち5の評䟡

It's amazing channel manager

It's amazing channel manager! It's very helpful and the operators are also very helpful and fast response. The only downside tho, it's very hard to refresh. It's like always stuck at the end of refresh bar. But I'd still give 5 stars.

2022幎3月31日
自発的なレビュヌ
Tokeet ロゎ

Tokeet からの回答

You folks at Bukit certainly test our speed at high rental counts, as you have well over 1000 rentals! We know the scroll speed is kind of slow when we have to go through that many, but we are working at improving that.

Thanks for staying with Tokeet since the early days!

5぀星のうち5の評䟡

Excellent Customer Support Services

Excellent Customer Support Services. Swift, Courteous and Utmost Professionalism!

What we like the most about Tokeet is its simplicity. No it doesn't have the slickest design interface, but it was neat and simple. Sometimes Less is More! Additional Features such as Guest Management (similar to Duve) would be a good add-on too. But we are happy with current features and will continue to use Tokeet with our Serviced Accommodation Business.

Cloud9SA | StayS Serviced Accommodation Ltd, Woking, U.K.

2022幎3月16日
自発的なレビュヌ
Tokeet ロゎ

Tokeet からの回答

We're on the same page as you, Pouvanart. Guest Management is a logical extension that we are seriously considering.

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