TONI&GUY レビュー 2,088

Frequento il salone Tony and guy di Torino Bodoni qualche volta all'anno per taglio e piega.
L'ambiente è curato, pulito e accogliente.
Il personale è molto giovane, cordiale ed estremamente professionale. Il ragazzo che ormai mi taglia dalla prima volta, Alessandro, è preparato, delicato ed offre ogni volta una consulenza ottimale per il mio tipo di capello/viso/età, consigliandomi al meglio.
Il prezzo vale il servizio, il salone e tutti i ragazzi che ci lavorano.

Consiglio vivamente per un regalo a sé stessi!

Annabel was delightful and made the hair up experience fun. My hair is thick and difficult but she did exactly what I asked for and it stayed in all night. Thank you.

First class salon Extremely friendly and relaxing All the staff are professional I absolutely love this establishment Would highly recommend

the service is very good.. she understand what style i want for my hair.. i walk out of the salon with a healthy new hair. Bomi is the best! ⭐️⭐️⭐️ will come back again.

Exceptional service from start to finish.
Mark my stylist was professional and knowledgeable with my requirements..
I loved the way that Mark took the time and genuinely listened to me and cut my hair so precisely.
I loved the easy going chat we had too!
It’s definitely worth going to a reputable salon,
I would also like to mention the delightful young lady that washed my hair and combed my hair through
What a sweetheart.
After a bad few weeks
I was made to feel brand new!
Thank you so much
Saz
Xxx

Excellent atmosphere - supportive towards their colleagues and an amazing hair cut - Padraic in the Watford salon - I highly recommend a visit!! Thank you 😊

My healthy and beautiful hair was ruined, despite communicating what I wanted, which was highlight refresh, my hair got stripped to ugly mixture of platinum white and yellow inconsistently, loosing most of my natural dark pieces which where the foundation of my look. I wanted it to have texture and instead of a refresh I got the worst makeover. My hair is truly ugly, bristle, dried, fried and ruined. There is no texture, no natural contrast. I spent 5 h and left depressed. Worst of all there is so much damage I don’t know if I can repair my hair and go back to the colour i had when I walked in. My bangs are already breaking after one day, so fried and ugly😰 I wish I never went there. My regrowth was 100% more attractive than what I have now.

Mark @ Blackrock, Dublin. Fantastic. Restyled cut today 100% perfect. Delighted with results. Already booked in for 12 weeks next appointment….

Booked in for a root tint with Leah (Senior Technical Stylist) and what should have been a routine appointment turned into a 4-hour ordeal due to missed sections and negligence.

At the end, I discovered hair dye on my Prada Saffiano tote. The manager Sharon stepped in and referred me to their insurer, Aviva, while the stylist showed no accountability and moved straight onto her next client.

What followed was nearly a year long battle with Aviva causing prolonged stress and delay.

The claim was eventually settled in full but only after significant persistence on my part. While the outcome was correct, the process to get there was far from acceptable.

The lack of care, accountability and professionalism speaks volumes and explains the constant new staff at Toni and Guy.

The service was very good. The way they handle the customers were perfect.

Toni & Guy Guildford - I was a model yesterday and the treatment was really good. However, the customer service was poor. Amelia (trainee / apprentice) was very nice but there were three things she did which annoyed me. Firstly she didn’t tell me which salon it was so I went to the one in Godalming but it was actually at the one in Guildford. Secondly she made me wait ages while mixing the colour without telling me what was going on, I saw her going into different rooms but never came back to the chair. Lastly she didn’t tell me they only accept cash for models so I had none on me. Also she didn't take all of the stains from the hair dye off my face so I pointed it out and she tried her best but there was still some left. Another stylist (Lola I think) came over to check the colour so I mentioned it to her and all she said was "Yeah that'll come off" and then walked away. The pad they used with stain remover on was right by her. I've tried to take it off today with soap and water but it's really stubborn and probably would have come off yesterday with stain remover if Lola listened to me instead of dismissing me

A very friendly welcome from Ashley in reception and the offer of refreshments. James and Sarah did an excellent job with our haircuts and my wife's colour. A real "Tony & Guy special. A salon to revisit.

Great service. Lovely welcome at reception. Fabulous head massage when I had my hair washed by Sophie. Then Sam was brilliant! I went for a short haircut and Sam talked through every step. I'm so pleased with the result.

Great experience with Aaron in the Bristol branch, he’s so down to earth and friendly… I love having my keratin treatment with him… he’s very unique and so refreshing…I have never met such a nice person as him before in a saloon.
He’s simply the best ever 👌

As always Tamzin did my hair today and I’m always really pleased with the finished results.Tamzin is always friendly and helpful to what you want done.

Leah is the best! She’s been colouring my hair for the past 18 months - I lost a lot of hair after child birth and she’s looked after me so well and taken so much care with my hair. The condition has improved so much. Thank you Leah!

Booked a senior hair stylist hopping for a more qualified professional cut! How wrong I was!
I told the stylist I wanted long lares in my hair, I came out with short all over that I'm struggling to blow dry.
Absolutely waste of money and now will have to wait till it grows to do anything with it.
Do not pay more for a senior stylist in the cromer salon.
Not sure what date it was exactly.
But it was march.
Angela

Had an appointment at Toni and Guy Newcastle Ridley place. They called and asked if I could come in early, which I did, when I got there, they had booked another customer, and I had to wait nearly an hour. The whole experience, seemed rushed, and I felt completely unattended to. The hair cut itself took 15-20 minutes, and again felt rushed. I was very unhappy with the haircut. Horrible experience. Talentless staff. Will not go back again.

I waited a long time to come back to Toni and Guy and was so ready to trust my hair would look lovely and it does. I knew I could trust it would work had a new very short hair style and I absolutely love it best hair cut I’ve ever had it truly works for me. At 55 I changed my life for a new me and needed a new hair cut I am so grateful to how lovely he was with me and will be hopefully where I can come back regularly now to have him cut my hair couldn’t be happier. If I was going to go short Toni & Guy is the only place I would allow that to happen. From start to finish nicest experience.