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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have bought several times from this shop and I really like them because they normally have stock earlier than other places, and do sales all of the time. Their inventory is high end quality and the... もっと見る

5つ星のうち5の評価

Tons is an amazing concept, the walkthrough of the store is breathtaking and really stands apart. The staff is very knowledgeable on the brands and product and makes shopping very easy! Tons is a stan... もっと見る

5つ星のうち5の評価

bought Margiela sneakers there and i liked the space too! everyone was super nice, we even talked fashion a bit. really enjoyed the experience and the range of designers they carry

5つ星のうち2の評価

Has some nice designers, but now it seems it has more streetwear than previously. Streetwear is boring. They need more avant-garde pieces from some of the designers they carry and NOT JUST t-shirts an... もっと見る

企業が回答しました

企業情報

  1. 衣料品店
  2. ファッション アクセサリー店
  3. 紳士衣料店
  4. 婦人服店

当該企業による記述

TONS — Pittsburgh-based concept store & lifestyle destination TONS is a concept store and e-commerce destination founded in Pittsburgh, PA in November 2022. The store goes beyond traditional retail and blends high-end fashion, books, vinyl, beauty products and lifestyle goods to create a curated cultural experience. The spacious two-story space was thoughtfully designed by international studio NWDS to feel welcoming and inspiring, with artful interiors, creative displays and an environment where fashion, art and community intersect. Situated at 5935 Baum Boulevard in East Liberty, TONS serves both local fashion enthusiasts and global customers via online shopping, offering a carefully selected range of luxury and contemporary brands for men and women. Designers carried include Acne Studios, Jil Sander, Maison Margiela, Dries van Noten, Yohji Yamamoto, Enfants Riches Déprimés, Coperni, Marine Serre, Our Legacy, Vetements and more, along with unique lifestyle pieces not commonly found in Pittsburgh. The beauty section features premium brands such as Aesop, Byredo, Diptyque and Vital Material, representing TONS’ commitment to a full lifestyle offering. Sneaker brands presented at TONS: Asics, Golden Goose, Salomon. TONS also hosts community-focused events, collaborations and creative activations, including partnerships with local and visiting designers, Pittsburgh creatives, university artists and even sports figures from the region, helping to build a cultural hub around fashion and design. Open daily with dedicated in-store service, TONS aims to offer an elevated shopping experience that reflects Pittsburgh’s evolving fashion landscape and the city’s rich cultural identity.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

21件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち5の評価

Great overall experience and inventory

I have bought several times from this shop and I really like them because they normally have stock earlier than other places, and do sales all of the time. Their inventory is high end quality and the customer service has been excellent. Special shout out to management for responsive and patient in the caring for the customer. 5 stars 🌟 will definitely recommend and buy again.

2026年2月20日
自発的なレビュー
5つ星のうち5の評価

Love!

I love the unique selection available here and the customer service was great. They walked me through some options for an event I had coming up and put together some great every day outfits as well!

2026年1月21日
自発的なレビュー
5つ星のうち5の評価

Tons is an amazing concept

Tons is an amazing concept, the walkthrough of the store is breathtaking and really stands apart. The staff is very knowledgeable on the brands and product and makes shopping very easy! Tons is a standout within the Pennsylvania market, and it is a blessing to have a concept like this in Pittsburgh. 10 out of 10 experience! Shop with Tons!

2026年1月26日
自発的なレビュー
5つ星のうち5の評価

Shop Ton’s!

Ton’s is my fav one stop shop for luxury and unique pieces in Pittsburgh! There’s large selection of brands, great variety of sizes, and most of all champagne while you shop. How could you not love it!?

2025年12月30日
自発的なレビュー
5つ星のうち2の評価

Good but could be better

Has some nice designers, but now it seems it has more streetwear than previously. Streetwear is boring. They need more avant-garde pieces from some of the designers they carry and NOT JUST t-shirts and hoodies. I don't like that they follow you around. It's rude. I know why they do it, but it's still rude. Hopefully they get better items and stop being obvious when trying to follow us around. I always leave without buying if I feel annoyed or ignored.

2024年11月28日
自発的なレビュー
Tons Shop ロゴ

Tons Shop からの回答

Dear Bilek,

Thank you for taking the time to share your feedback. We truly appreciate you engaging with our store and our brand.

As a concept store, we continuously evolve our buying direction based on what we believe is the most relevant and appropriate balance for the brand and the business at a given time. This means our assortment may shift between avant-garde, designer, and streetwear influences. We understand that personal taste differs, and we respect that not every direction will resonate with every client.

Regarding your comment about our team’s presence on the floor, we would like to clarify that attentive in-store service is a standard practice in luxury retail. Our staff follows a defined client-service code that focuses on both customer support and product care. Our intention is always to be available, helpful, and to ensure a high level of service — never to make anyone feel uncomfortable.

We are sorry to hear that your experience felt frustrating. Your feedback is valuable to us, and we will take it into account as we continue refining both our assortment and in-store experience.

— TONS Team

5つ星のうち1の評価

Terrible experience

Terrible experience, wouldn’t honor return policy and accused me of washing the item and returning it. Beyond poor customer service they were accusatory and straight up lied at the end to get out of a return. Buyer beware.

2024年10月24日
自発的なレビュー
Tons Shop ロゴ

Tons Shop からの回答

Dear Alexander,

Thank you for sharing your feedback. We are sorry to hear that you were disappointed with your experience.

We would like to clarify that, in accordance with our return policy, we are unable to accept returns of items that have been worn, washed, or returned in a non-sellable condition. All returned items are carefully inspected upon arrival to ensure they meet the requirements stated in our policy before a refund can be approved.

This decision was based solely on the condition of the item when it was received, not on any personal assumptions. We understand this can be frustrating, and we always aim to communicate our policies clearly and handle each case as fairly and professionally as possible.

We appreciate you taking the time to leave a review.

— TONS Team

5つ星のうち1の評価

Beautiful store but working there is a nightmare

Overall the store is beautiful but my review is about the employment process there.

I had an initial interview with the two owners which went as well as I expected an interview with a small business to go. I was invited to come in for a “work with us day” which I did.

I arrived 20 minutes before I was scheduled to start. I was immediately tossed into “fulfillment” with hardly an ounce of training. However, I did everything as told. I went above and beyond by additionally offering to help sort and clean. Additionally, I felt I was an added asset by being a small business owner myself with years of marketing and operation experience.

That being said, the working process was very confusing, extremely unorganized, borderline chaotic. I’ve needed assistance a few times throughout the day on some of the brands I was not familiar with and just couldn’t find anyone to actually help. I was doing 10 different roles in one, all in one day with no break.

Understanding that this is a small business, I still asked if I were accepted for a role and I received almost a robotic text back saying my experience is great but they’re looking for someone else. I didn’t fit the image and that’s fine. Overall, I wouldn’t recommend applying for any roles at this place. Don’t waste your time

2024年2月16日
自発的なレビュー
Tons Shop ロゴ

Tons Shop からの回答

Dear Raymon,
Thank you for taking the time to share your experience. We genuinely appreciate you coming in for a stage day and the time and effort you invested with us.
Our “work with us day” is designed to give both sides a realistic understanding of how our store operates and to allow us to evaluate candidates in a real working environment. We are grateful for your help during that day, and we did make sure your time was acknowledged.
As we shared during the process, we were interviewing multiple candidates for this role and carefully assessing a range of skills that are specifically required for the position. While we truly value your background and the perspective you brought, after consideration we concluded that this particular role required a different skill set.
We are sorry to hear that the experience felt confusing or disorganized. As a small, fast-paced business, our environment can be intense, and we understand it may not be the right fit for everyone. Your feedback is taken seriously and helps us reflect on how we can better communicate expectations and structure trial days in the future.
We wish you the very best in your professional path and thank you again for the time you spent with us.
— TONS Team

5つ星のうち5の評価

Fav place <3

My experiences in shopping here have been the best. Tons has an excellent selection of anything and everything that you really cannot find anywhere else in Pittsburgh, literally. From Maison Margiela to Vêtements, Marine Serre and Our Legacy… the list goes on. The shop is beautifully designed with dedication to detail and care for what is picked. Major plus for having the friendliest team of people!

2023年2月23日
自発的なレビュー
5つ星のうち5の評価

Some of the best clothing pieces…

Some of the best clothing pieces PITTSBURGH has to offer. Staff is great ,friendly and the store is unlike any other, especially for Pittsburgh. Definitely a store that I needed to check out as a person that loves high end fashion living in Pittsburgh.

2022年12月13日
自発的なレビュー

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