Topgift レビュー 26

Topgift からの回答

2025年10月23日

Dear Sophie,

Thank you for taking the time to share the experience you had.
We have checked our records and, unfortunately, could not determine the order you have placed on our website - Topgift.io. Thus, we kindly ask you to review your order that had the above-mentioned subscription and make sure you have rated the correct provider.
If you have any questions, you are more than welcome to contact us via support@topgift.io

Best regards,
Topgift

Topgift からの回答

2024年12月26日

Dear Felipe,

We’re sorry to hear that you’re facing issues with your purchased product. We truly value your satisfaction and are here to help resolve this as quickly as possible.

We sent you an email about three days ago with some steps to address the issue but haven’t received a response yet. Could you please check your inbox or spam folder and get back to us at your earliest convenience?

We’re eager to assist and ensure everything is sorted out for you.

Best regards,
Topgift Support Team

Topgift からの回答

2024年9月24日

Dear Alex,

We’re thrilled to hear that you’re satisfied with your purchase and the delivery speed. Thank you for your feedback!

Best regards,
Topgift Support Team

Topgift からの回答

2024年9月23日

Dear Greg,

Thank you for your excellent review. We hope you enjoy your newest game and have a fantastic time playing.

We are always happy to see you in our store and look forward to serving you again soon.

Best regards,
Topgift Support Team

Topgift からの回答

2024年9月3日

Dear customer,

Thank you for your feedback. We would like to clarify that Topgift.io is an official retailer of major gift card brands, and we take pride in providing a trustworthy service. We assure you that we are not a scam company.

According to our records, your purchased gift card was successfully delivered on the same day of your purchase. You can find the key in the "My Account" section of our website.

We will send you direct instructions on how to locate your key shortly. We apologize for any inconvenience this may have caused.

Best regards,
Topgift Support Team

Topgift からの回答

2024年8月22日 に更新

Dear customer,

Thank you for your feedback. We would like to clarify that Topgift.io is an official retailer of major gift card brands, and we take pride in providing a trustworthy service. We assure you that we are not a scam company.

According to our records, your purchased gift card was successfully delivered on the same day of your purchase. You can find the key in the "My Account" section of our website. Additionally, we have not received any support tickets or emails from you regarding this issue. Our only support email is support@topgift.io.

We will send you direct instructions on how to locate your key shortly. We apologize for any inconvenience this may have caused.

EDIT1:Dear Maximilian,

We’re delighted to hear that your issue has been resolved. Our goal is to provide the best gift card purchasing experience, and your feedback is invaluable in helping us improve and address any shortcomings.

We’ll always be glad to have you visit our website again, and we look forward to serving you in the future.

Thank you once again for your support!

Best regards,
Topgift Support Team

Topgift からの回答

2024年8月8日

Dear Alain,

Thank you for taking the time to leave feedback on Trustpilot. Your input is very important to us, and we hope you enjoyed the purchase process and our website.

We appreciate your support and look forward to serving you again.

Best regards,
Topgift Support Team

Topgift からの回答

2024年6月4日

Dear Matt,

Thank you for taking the time to share your positive experience with us on Trustpilot. We are delighted to hear that you are satisfied with your purchase and found the checkout process smooth.

We appreciate your feedback and look forward to welcoming you back to our website again in the future.

Best regards,
Topgift Support Team

Topgift からの回答

2024年5月27日

Dear Lilian,

Thank you for your excellent review. We hope you enjoy your newest game and have a fantastic time playing.

We are always happy to see you in our store and look forward to serving you again soon.

Best regards,
Topgift Support Team

Topgift からの回答

2024年5月16日

Dear Christopher,

We sincerely apologize for any confusion caused. We would like to inform you that your order was successfully completed on May 13. You can find your purchased Steam wallet gift card in the "My Account" section of our website.

If you have any further questions or need assistance, please don't hesitate to contact us.

Best regards,
Topgift Support Team

Topgift からの回答

2024年5月10日

Dear customer,

We're sorry to hear about your experience, but unfortunately, we are unable to identify your order from the information provided. Could you please share your transaction number with us? This will help us address your concerns more efficiently.

Additionally, we have requested further information through Trustpilot to better understand and resolve your issue. To expedite support, we kindly ask you to email us directly at support@topgift.io with the transaction number and any other relevant details.

Our team is eager to assist you and will do our best to ensure a satisfactory resolution. Thank you for reaching out, and we look forward to hearing from you soon.

Best regards,

Topgift Support Team

Topgift からの回答

2024年5月7日

Dear customer.

We're sorry to hear that your experience did not meet your expectations. We've checked our records and found that we haven't received any emails from you regarding any issue with any order.

Your feedback is important to us, and we want to make sure any problems you're facing are addressed promptly. Could you please contact our support team at support@topgift.io with details of your order or transaction?

Our dedicated support team will do their best to assist you and find a resolution.

Thank you for bringing this to our attention.

Best regards,

Topgift Support Team

Topgift からの回答

2024年5月1日

Dear Alexandro,

Thank you for your wonderful review!

We're thrilled to hear that you are satisfied with our services. We hope you will have a fantastic time playing your new game.

Best regards,

Topgift Support Team

Topgift からの回答

2024年5月1日

Dear Matt,

Thank you so much for sharing your experience! We're thrilled to hear that your issue was resolved to your satisfaction.

We look forward to welcoming you back to our website anytime. Your satisfaction is our top priority, and we're always here to help.

Best regards.
Topgift Support Team

Topgift からの回答

2024年3月26日

Dear Zigmund,

Thank you for choosing our store. We're thrilled to hear that you're very satisfied with your purchased game key.

Your satisfaction is our top priority, and we're grateful for your support. We look forward to serving you again soon!

Topgift からの回答

2024年2月1日

Dear customer,

Thank you so much for taking the time to leave us such a wonderful review on Trustpilot! We are thrilled to hear about your positive experience with our website.

Your feedback is incredibly valuable to us, and we're delighted that you had a great experience. We look forward to serving you again soon and appreciate your trust in us.

Best regards,
Topgift Support Team

Topgift からの回答

2024年2月1日

Dear customer,

Thank you sincerely for sharing your positive thoughts about our website on Trustpilot. Your detailed review truly made our day!

It's incredibly rewarding to learn that your experience with our platform exceeded expectations.

Your feedback serves as a driving force for our continuous improvement, and we would be delighted to welcome you back to our website.

Best regards,
Topgift Support Team