
Topkickshop からの回答
Hello,
We are sorry to hear that you feel this way.
After reviewing the case, we found that the emails you sent were unfortunately filtered into our spam folder and therefore were not visible to our support team. We also noticed that the email address used to contact us differs from the one associated with this review/order, which made it difficult to identify your request immediately.
We would also like to clarify that your order has been shipped and is currently being processed by the carrier.
We sincerely apologize for the misunderstanding, as we never intended to ignore your messages. We are always available to assist our customers and would be happy to help further if you contact us again.
Kind regards,
Topkickshop Support





