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Tops Day Nurseries - Tops Gillingham レビュー 3

•
TrustScore 5段階評価の3.5

3.4

託児施設
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所在地

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Marlott Road, SP8 4FA Dorset, South-West, GB

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01747 821565

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. 託児施設
  2. 種苗店

当該企業による記述

Tops Gillingham, a welcoming day nursery in Dorset, caters to children aged three months to school readiness, with an after-school and holiday club for 5 to 11-year-olds. The nursery prioritizes eco-sustainability and provides various enriching activities. Children feel safe and valued in this nurturing environment. They have access to an enclosed garden for play and exploration. Tops Gillingham offers funded hours for 2-4-year-olds and encourages families to call for updates. Daily information, including sleep times and food intake, is shared through EYLOG. The nursery also provides a no-added sugar menu for a healthy start.

連絡先

  • Marlott Road, SP8 4FA, Dorset, South-West, 英国

  • 01747 821565

3.4

まあまあ

TrustScore 5段階評価の3.5

3件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 66％に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

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5つ星のうち1の評価

A very poor experience…

We had a very poor experience that it will take our whole family some time to recover from. This experience has taught me that the qualifications and ratios of the staff are much more important that online reviews. We feel that our children are much much happier and safer now they are at a different setting. If there's ever any doubt, there's never any doubt.

2024年1月29日
自発的なレビュー
Tops Day Nurseries - Tops Gillingham ロゴ

Tops Day Nurseries - Tops Gillingham からの回答

We are deeply saddened to hear about your negative experience at our nursery school. Ensuring the happiness and safety of every child entrusted to our care is our utmost priority, and we regret that we fell short of meeting your expectations.

Your feedback regarding the qualifications and ratios of our staff is invaluable to us, and we take your concerns very seriously.

We would greatly appreciate the opportunity to connect with you directly to further discuss your experience and address any concerns you may have. Please feel free to reach out to us at enquiries@topsdaynurseries.co.uk

5つ星のうち5の評価

Wonderful nursery

My son started going to Tops Gillingham when he was just over 2 years old and stayed there until he graduated to go to school.

In the 2 years he was there he grew so much as a person. The nursery have helped him so much. They advised and helped me through the process of getting my son assessed, including filling out numerous forms with updates on my sons progress. One of the biggest areas he struggled with was emotions and socialising with other children. By the time he had left the nursery he had been invited to numerous parties and has made some friends that he still sees now, despite going to different schools.

They regularly did fun activities based on all sorts of holidays, seasons etc, the food was healthy and nutrious, and the staff genuinely seemed to know my child. The staff are approachable, helpful and quickly rectified any issues brought up such as an incorrect invoice.

I cannot recommend this nursery enough. It's a wonderful, nurturing environment and I will definitely be sending my newborn there when I go back to work.

2023年8月25日
自発的なレビュー
Tops Day Nurseries - Tops Gillingham ロゴ

Tops Day Nurseries - Tops Gillingham からの回答

Thank you for sharing your wonderful experience with Tops Gillingham!

We are delighted to hear how much your son thrived during his time with us. Watching him grow and develop both emotionally and socially is incredibly rewarding for our team. We're glad we could support you through the assessment process and provide the necessary updates on his progress.

It’s fantastic to know that he made lasting friendships and enjoyed the numerous fun and educational activities we offer. We take great pride in our nutritious meals and personalized care, and we’re happy to hear that our staff made a positive impact on your family's experience.

Your recommendation means the world to us. We are honored that you plan to entrust your newborn to our care when you return to work. We look forward to welcoming your little one to our nurturing environment.

Thank you once again for your kind words and continued support.

5つ星のうち4の評価

My oldest son had a great experience

My oldest son just finished there, after a year and 6 months, as he started at 3yrs old, he settled in well, always kept busy that he loved.
His language and learning came on so amazing. The staff were always so lovely and helpful.
The only thing I would say was the food menu my son didn't really enjoy some of it, but all kids are different, and invoices if there was a little problem it was handled asap. But very happy with the time my son was there Jan 2022-july 2023

2023年7月1日
自発的なレビュー
Tops Day Nurseries - Tops Gillingham ロゴ

Tops Day Nurseries - Tops Gillingham からの回答

Thank you for taking the time to share your experience with us!

We are thrilled to hear that your oldest son had a positive time at our nursery and that he settled in well. It's wonderful to know that his language and learning skills developed so significantly during his time with us. Our staff strives to create a nurturing and engaging environment, so your kind words about their efforts are greatly appreciated.

We appreciate your feedback regarding the food menu. We understand that children have different tastes, and we continually work to provide a variety of options to suit all preferences. We're also glad to hear that any issues with invoices were promptly resolved.

Thank you for entrusting us with your son's care from January 2022 to July 2023. We are very happy to have been a part of his early years and wish him all the best in his future endeavors.

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