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企業情報

  1. オンライン市場

当該企業による記述

Customers will recognize our products to be one of the cheapest on the internet and in any brick and mortar store, without compromising its quality. For the necessary convenience of our customers Topsymart thoughtfully provides Guest checkout as well. We provide fast, safe and secured checkout experience. Unlike so called market makers in this business we do not clog our business model with collecting and tracking personal data of our customers and bargain it for financial gain in the market. We believe being simple is the most complex thing and unlike most of our competitors we tried to keep customers user experience as simple as possible. No hoops, no campaign, no tricky way to divert our customers to buy more than they want and selling their personal data. We want our customers to find their products fast and get done with it sooner than any of our competitors.


連絡先

2.9

まあまあ

TrustScore 5段階評価の3

15件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 66%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Their return policy is all talk

Their return policy is all talk. I tried to return a faulty item, but they gave me the run around, saying it was out of warranty despite being only a month old.

2025年5月2日
自発的なレビュー
Topsymart ロゴ

Topsymart からの回答

Please provide us your order number and we will refund you in full

5つ星のうち1の評価

Disappointing experience with…

Disappointing experience with Topsymart! Ordered a product that took ages to arrive, and when it finally did, it was damaged. Customer service was unhelpful and unresponsive. 1/10 would not recommend 👇

2025年2月22日
Topsymart ロゴ

Topsymart からの回答

As per our record you are not our customer. Just to confirm, please send us your Order Number and we will refund in full

5つ星のうち4の評価

The Crochet White Knitted Beach…

The Crochet White Knitted Beach Cover-up Dress works as a stylish layering piece. Its breathable fabric keeps me comfortable in warm weather. The open-knit design looks chic over swimwear or a simple slip dress. It's an effortless way to stay cool and look cute at the same time.

2024年2月21日
Topsymart ロゴ

Topsymart からの回答

Appreciate your feedback

5つ星のうち5の評価

The 15 Pcs Bohemian Retro Rings Set…

The 15 Pcs Bohemian Retro Rings Set elevates any outfit in seconds. Each piece in the set has a unique design that feels special. They’re lightweight, and I can stack them for a bold look or wear just one for a subtle accent. It’s a fun way to add some boho charm to everyday wear.

2025年2月6日
Topsymart ロゴ

Topsymart からの回答

Thank you

5つ星のうち5の評価

The Itouch Sport 3 Smart Watch feels…

The Itouch Sport 3 Smart Watch feels lightweight and tracks my daily steps with no hassle. The blush color is soft and pairs well with casual or sporty outfits. The interface is simple, and the screen responds smoothly to taps. It’s been great for monitoring my heart rate and sleep patterns too.

2025年1月29日
Topsymart ロゴ

Topsymart からの回答

Thank you so much for choosing our company for your shopping needs! Appreciate that. Please reach out to us for 10% discount on your next order

5つ星のうち5の評価

very good

this company solved all my questions and concerns

2024年4月11日
Topsymart ロゴ

Topsymart からの回答

Miguel, we do appreciate your feedback and thank you for your taking time to review us!

5つ星のうち5の評価

Positive experience of shopping

Positive experience of shopping , very good quality products at an unbelivable prices loved it very nice !!!

2022年3月11日
自発的なレビュー
Topsymart ロゴ

Topsymart からの回答

Thank you so much for positive feedback. We strive for giving our customers better quality and lower prices.

5つ星のうち1の評価

Return Policy

Return Policy
I needed to return an item. Unfortunately, I was unable to complete the process after trying twice. I reached out again and the 15 day return had lapsed and was enforced. I think 15 days is not nearly long enough. The item was a gift and many circumstances beyond my and the recipient's control prevented the return within 15 days. The customer service representative offered no other options, just instructed me to read the policy again. Definitely will not be ordering from this company again.

2022年2月15日
自発的なレビュー
Topsymart ロゴ

Topsymart からの回答

Topsymart typically offers exchange or return after 15 days if there is defect in the item. We will be reviewing the return policy time frame nevertheless!

5つ星のうち5の評価

Great customer service for item ordered in error

My son ordered an item in error -- wrong size and the correct size was not available. When I called customer service the same day to cancel the order I was told the voice mail was not set up, which made me suspicious, so I sent an email. I got a call back within hours from Krish at Topsymart, who not only assured me the order could be cancelled from the seller (Topsymart is an intermediary), but called to confirm the next day that it was canceled and my money refunded, then offered to give me 10-20% off any other item I might order from the site. What great customer service and just a nice guy! I would not hesitate to order from Topsymart again!

2021年12月9日
自発的なレビュー
Topsymart ロゴ

Topsymart からの回答

DER, We are incredibly grateful that you took the time out to leave us a 5-Star review. As a startup we thrive for customers like you. We are expanding our product base on our platform to connect with more curated suppliers to serve ongoing demand. Please let us know when you need us and the discount will be yours. Welcome to our family!

5つ星のうち5の評価

I would order again!

This is my second order from Topsymart. The communication on order confirmation and shipping is excellent. I even received a personal phone call on my first order to clarify my address. Love the unique styles they offer.

2021年11月9日
自発的なレビュー
Topsymart ロゴ

Topsymart からの回答

Anne, thank you so much! Welcome to Topsymart Family. We are just one click away.

5つ星のうち4の評価

I would give it 4.5 stars if possible

the product is great! It is exactly what it was advertised as and is rather good quality. There was a little hiccup in the tracking process where the status of the package wasn't updated for some time, but just a few days after I sent an email to confront the issue, the package arrived. If possible I would give the experience four and a half stars, but sadly that isn't possible.

2021年8月9日
自発的なレビュー
Topsymart ロゴ

Topsymart からの回答

Thank you so much Memicus for the review. It is extremely valuable suggestion for us as we working with different logistics companies to serve our customers. We are now focusing on seamless shipping going forward.

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詳細情報