Totally Indian レビュー 42

Totally Indian からの回答

2026年2月6日

Dear Rosie,

Thank you for your lovely feedback
We’re happy to know the book reached you safely after its long journey.

Your patience and support mean a lot to us 🙏

– Team TotallyIndian

Totally Indian からの回答

2026年2月6日

Dear Thiakaraja,

We sincerely apologize for the missing items and the inconvenience caused. Thank you for your patience while we processed the shipment difference refund. Your feedback about packing accuracy is noted, and we are strengthening our quality checks to avoid such issues in the future.

We truly appreciate your continued trust and support.

– Team TotallyIndian

Totally Indian からの回答

2025年12月15日

Dear Yogeshwar,

Thank you so much for sharing such a detailed and thoughtful review. We truly appreciate your understanding of international logistics and customs handling.

We’re very happy to know that your books reached Malaysia in good condition and that you found our prices reasonable compared to other platforms. Your satisfaction and trust mean a lot to us.

Thank you once again for recommending TotallyIndian, we look forward to serving you again 🙏

– Team TotallyIndian

Totally Indian からの回答

2025年12月15日

Dear Harit,

Thank you for your honest feedback and for appreciating our pricing and the authenticity of our products.

We sincerely apologize for the delay in delivery. While shipments do reach North America within a few days, recent changes in U.S. customs clearance norms have led to longer inspection and clearance timelines, which are unfortunately beyond the control of courier partners.

We truly appreciate your patience and understanding, and we’re continuously working with our logistics partners to minimize such delays going forward.

Thank you for choosing TotallyIndian 🙏

– Team TotallyIndian

Totally Indian からの回答

2025年12月15日

Dear Sudha,

Thank you for taking the time to share your feedback.

We truly appreciate your support and trust in TotallyIndian.

Looking forward to serving you again 🙏

– Team TotallyIndian

Totally Indian からの回答

2025年12月15日

Thank you for sharing your experience, we truly regret the frustration and inconvenience this caused. You’re absolutely right to expect timely responses and clear communication, and we acknowledge that we fell short on customer support during this period.

We were facing internal operational and support constraints, which led to delayed responses and poor communication, this is on us. That said, we appreciate your patience and are glad the second order was ultimately delivered.

We’ve since taken concrete steps to strengthen our customer service team, improve response times, and ensure our contact channels remain active and reliable. Your feedback has been taken seriously and is helping us improve.

Thank you for recognizing the quality and pricing of our products, and we genuinely hope to earn back your confidence with a much better experience in the future.

– Team TotallyIndian

Totally Indian からの回答

2025年12月15日

Dear Sambhu,

Thank you for bringing this to our attention. We sincerely apologize for the lack of response to your emails and calls this is not the experience we want any customer to have.

We acknowledge that our customer communication fell short during that period, and we are actively working on strengthening our support systems and response timelines to ensure this does not happen again.

Your feedback is important to us and is being taken seriously. We appreciate your patience and the opportunity to improve.

– Team TotallyIndian

Totally Indian からの回答

2025年12月15日

Thank you for sharing your feedback and for your support.

We truly appreciate your note and will continue working on improving our delivery timelines while maintaining the same care and quality.

Looking forward to serving you again 🙏

– Team TotallyIndian

Totally Indian からの回答

2025年10月7日

Dear Atmans,

We’re truly sorry to hear about your experience and completely understand your frustration. Your order was unfortunately placed on hold by customs authorities for inspection. As clearly mentioned in our policy, customs delays are not part of the transit time, and such investigations are beyond the control of any logistics provider.

Please be assured that we are already in touch with our logistics partners to resolve this matter and ensure your package is delivered as soon as possible.

For quicker assistance, we’d request you to reach us directly at 📩 contact@totallyindian.com so our team can support you personally.

– Team TotallyIndian

Totally Indian からの回答

2025年10月7日

Dear Aarti,

We’re so happy to know that you found Anandamayi Ma’s books in English through us 🙏 It’s truly fulfilling to help devotees and seekers access such precious spiritual works.

Thank you for your kind words and support it inspires us to keep spreading India’s spiritual heritage across the world 💛

– Team TotallyIndian

Totally Indian からの回答

2025年10月7日

Dear Alan,

We sincerely apologize for the delay in your delivery. Unfortunately, due to heavy rainfall in certain regions, our logistics operations were temporarily impacted, which caused the delay despite the premium service.

We truly appreciate your understanding and are glad to know that the item itself reached you in good condition. We’re continuously working with our courier partners to ensure faster and more reliable deliveries in the future.

Thank you for your patience and support 💛

– Team TotallyIndian

Totally Indian からの回答

2025年10月7日

Dear Denis,

Thank you so much for your wonderful feedback. We’re truly grateful for your appreciation of our service and the care we put into customer satisfaction.

Your recommendation means a lot to us it motivates our team to keep improving and delivering the best experience for our customers worldwide 💛

– Team TotallyIndian

Totally Indian からの回答

2025年10月7日

Dear Donald,

Thank you so much for your kind words. We’re so glad to know that you found the ordering process easy, the postage costs fair, and our service excellent.

Your appreciation means a lot to us and motivates our team to keep improving and serving our customers with the same care 💛

– Team TotallyIndian