I recently had my Ford Ecosport hit while it was parked, my insurance company arranged for Total Motor Care to do the repair. They were so polite and kind and guided me through the whole process and... ãã£ãšèŠã
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Vehicle booked in quickly Staff helpful and courteous Informed as soon as vehicle was ready to collect I would certainly recommend this garage
Great work from the team, accepted a very late job so we could continue our holiday. They were extremely reassuring and knowledgeable and genuinely wanted to get the job done and get us back on the ro... ãã£ãšèŠã
We needed a new clutch very last minute as our other mechanic cancelled our booking. Total motor care were absolutely fantastic and went out of their way to fit us in at a very competitive rate. Great... ãã£ãšèŠã
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Accident Repair Centre | Jig Facilities | Low Bake Oven | Four Wheel Alignment | Air Conditioning Re-gassing | MOT / Service Centre | Car and commercial MOT Motorbike
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CT13 9LY, Sandwich, è±åœ
- totalmotorcare.co.uk
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Great work and delivered carâŠ
Great work and delivered car .communication excellent and friendly .car delivery arranged last minute but fab
Massive Thankyou to you all
Massive Thankyou to you all , phoned for a mot last minute and was fitted in within the hour !! What amazing service . Very kind and helpful staff and a free coffee in the warm.
Many thanks
Car fixed
Had my car fixed there with my insurance company, excellent customer service and an excellent job would highly recommend
Very good experience.
We were really pleased with the repairs to our car after a nasty accident. The car came back to us looking like it did before. We would have liked a few more updates as it was there for over 5 weeks but we understand how busy they were. They did their utmost to get it back to us for Christmas which we were very happy with. Thankyou Total Care Motors.
Car went in for repairs after anâŠ
Car went in for repairs after an accident. Was told 2-3 weeks for car to be repaired. I can understand if this canât be delivered but the communication was weak in letting me know. I had to call 95% of the time to find out what was going on. I got my car back after 7 weeks.
After waiting weeks for the car back, upon collection it wasnât completely repaired. I even waited a few days after I got called that it was fixed as couldnât get to the garage. The horn still wasnât working. You would think it would all be checked before the customer collects. I then had to wait a further 3 days to receive my car.
After being told the car would get valeted, once I received the car it wasnât very clean. I appreciate it was delivered and can get dirty during transportation but the inside was dirty. On the back of car seats, and also no plastic protection covers over the seat, steering wheel or floor.
After waiting several weeks, weak communication, not even repaired upon collection, no gesture of good will offered, other than delivering my car.
I used TMC for repairs after anâŠ
I used TMC for repairs after an accident. They were efficient and helpful and the car looked as good as new afterwards.
Excellent Service
My car was repaired by Total Motor Care after a minor accident. The service provided was excellent. I received a courtesy car for the duration and I was very happy with the final result.
The Team at Total Motor Care wereâŠ
The Team at Total Motor Care were excellent. I had a small courtesy car for the duration and was kept notified of any issues & progress
Car was fixed lovely
Car was fixed lovely. The only reason I gave 4 stars was because the lack of communication as to how it was going. I was told 4-5 days. It was me calling, for an update. Think they should of updated me. Especially as it took over 2wks before I got car back. The car was cleaned really well when I did get it back
Last Wednesday I used Total Motor Care at Sandwich industrial Estate.
I use Total motor care at Sandwich Industrial estate to do my ford Kugaâs MOT and service. I knew it needed things done to it all break pads and discs etc so I was dreading the bill.
I had not previously used them.
I can honestly say they went above and beyond for me even collecting me back and forth from another town, they did an incredible job and the car has come back valeted inside and out.
The bill was extremely reasonable far less than what I was expecting.
Canât say that thatâs ever happened at a garage Iâve been to before and Iâve been driving for 30 years.
I was left thinking this is where Iâll always come in the future. Great customer service and best of all you do not get ripped off.
Fantastic job
Excellent work carried out.I got my vehicle back a week earlier than expected.It was returned with a full valet service.This was a damage repair.Would I use this garage 100% yes.But I hope not
Front end repair
Great service, happy & friendly people, done a smashing job of making car looking happy again & would highly recommend anyone getting their car fix
Recent car repair
TMC recently completed a repair to my car after a minor accident. Work was completed very satisfactorily and on time. Friendly service kept me informed at all times. Courtesy car was perfectly adequate.
They were very efficient and veryâŠ
They were very efficient and very friendly.
It would have been 5 stars except forâŠ
It would have been 5 stars except for the fact I wasted time bringing the car over for the weekend and borrowing a hire car, when I found out the work couldâve taken a lot less time. Plus it couldâve been done a lot earlier, as my new vehicle has been sat at the dealers waiting for me for over a month. Had to get wing mirror done to replace old for new car.
The staff were extremely friendly and helpful on Friday (16th) and today (19th) when I returned it.
Would highly recommend to anyone.
NB : you do need better sign posts to find you!!
Really friendly bunch
Really friendly bunch, they did a fab job on my car.
Brilliant service, would highly recommend
Very good service from everyone .
Very good service from everyone who worked there. Competitive prices and excellent work on my car. Would recommend Total motor care to anyone who needs accident damage repairs.
The guys in the repair shop wereâŠ
The guys in the repair shop were helpful polite and explained how long it would take and kept me updated on my progress.
Would definitely recommend them and use them again.
Excellent service
Friendly and efficient
Friendly and efficient, gave excellent service and kept me informed at all times on the work needed and how long it could take to get the parts. Delivered back to my door with a smile.
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