Totalsportsshop 

Ordered my grandson a football kit with 6 letters on it. Ordered 6th November and I’m still waiting.people are on a tight budget as it is but with NO correspondence after numerous emails I will have to go buy another one from a reputable retailer. Do not buy from this company. Don’t do what I did and not look at the reviews. Shame on you totalsports. What a scam

I ordered a kit for my son for Christmas on 7th November on behalf of my mother. The order has still not been updated to shipped. I did get one response from customer services the week before last saying that they had a backlog and it would be shipped last week. Still no kit and now no response to messages. Avoid, avoid, avoid.

DO NOT GIVE YOUR MONEY TO THESE PEOPLE JUST TO TRY AND SAVE A FEW QUID. IT'S A SCAM! My son's birthday present which he was excited for never arrived. The emails are received to make you think your order is being processed, but it's just a delaying tactic. No actual customer service line or just a text number to nowhere.

This Company is not real and they are dishonest. I am annoyed at myself for not reading the reviews sooner to see they are scammers. Paid £55 for a shirt months ago and the order was cancelled with no refund after sending approx 10 emails. Have reported them as fraudsters.

This is a scam. No delivery. No communication. No refund.

1 star as it didn’t allow me to give 0 stars.
Ordered a kit in May. They don’t respond to emails and it’s been 6 months since I ordered.

Don’t usually leave reviews but want people to know how bad a company they are.

Shocking

Appalling company ordered full kit in May for my grandsons birthday in June, still waiting it’s now the middle of October.

We ordered a football kit in April and still not received any thing. Impossible to get hold of. Do not buy from them. They're crooks

Eventually arrived 38days after ordering and 5 emails.
Phone number displayed is not operational. Promised delivery for 3 weeks in a row.
Steer well clear.... be warned

Only gave one star because I had to. I placed an order on the 28th of August 2025 for a personalised Virgil van dijk liverpool strip. Enquired three times by email. On 13th September was told "processed " on 24th September email saying "packing " To date I have not received the items or news of delivery date. I'm 75yrs and it took me weeks to save for this.It was for my 6yr old Great Grandson. Shame on whoever is responsible.

Never received purchase in my account it said no orders. Sent emails got email back which made no sense. I had to contact
Klarna to cancel and ask for Refund they sent a text to pay for item which I found strange.
Would not get anything from them. All I can say is thankyou Klarna

I ordered the new home side Liverpool top for our grandson on release day - 1 August 2025 - to date 9 September it still has not arrived.
DO NOT USE THIS COMPANY - they should not be allowed to trade

My partner ordered me a Celtic top on the 1st of June 25’still not received it ,it’s the 1st of September 25’ no reply from this company absolutely shocking Sent them untold emails & not 1 reply don’t know how they are getting away with it I’ve read all the bad reviews disgusting DO NOT BUY FROM THEM

Total scam. Do not buy from this fraudulent company as they will take your money and not deliver your goods.

Do not use this site ! Never received anything ordered no , communication , scammers and robbers !

If I could leave a 0 star review I would.

This company is nothing more than a fraudulent enterprise.

Kit was bought in April- it never arrived.
I have chased and chased the kit, and then requested a refund.
Upon multiple emails they informed me they had refunded me which would take 3-5 business days- as expected no further contact or money received.

I am now reporting the company to trading standards and to the police for fraud by false representation.

Warning- only order from this company if you have money to waste and you don’t actually want a product.

Can’t believe they’re even allowed to continue online trading- criminal

Ordered kit for my grandson 24th May, still not received. Did receive an email 24th July stating it had been dispatched - not received. Requested refund and put in 2 complaints with no decency of reply of refund

Ordered a shirt on 24th July, have been requesting up dates by e- Mail. 5th August I was told it would be posted that week. Still not received. Have requested a refund now. Want this shirt for 26th as it is our anniversary.

I ordered on the 16th of July was told 7 to 10 working days then 16 days then it showed update then it showed dispatched over a week ago they now ignoring my emails and it was for my grandaughters birthday so they have come up with all exuses why it hasn't arrived so quite frankly I think I have been scammed why have this company not been complained about to relevant sourses they are scamming people out of money and you never recieve the item is this not fraud by deception

Top ordered for my grandson’s birthday on 19th May (order number 79642) and still haven’t received it. Tried multiple times to contact the company but with no success other than excuses about clearing a back log. Asked for a refund, no reply and left with a disappointed little boy.