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2026年2月5日

Dear Customer,

Thank you for your wonderful feedback. We’re delighted to hear that Chris provided excellent customer service and was able to help you finalise your holiday plans smoothly and easily.

Your recommendation means a lot to us, and we truly appreciate you choosing Tour Help UK. We look forward to assisting you again with your future travel plans.

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年2月5日

Hi Joyce,

Thank you for your kind review. We’re delighted to hear that Aria was helpful and patient while assisting you, and that she made the process easy to arrange exactly what you wanted.

Your feedback is greatly appreciated, and we look forward to helping you again with your future travel plans.

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年2月5日

Hi Becki,

Thank you for your lovely review. We’re delighted to hear that Michael has provided exceptional support while helping you arrange your family Disneyland Paris break for 2027. It’s great to know that his communication, attention to detail, and assistance in securing a great deal along with the flexible payment plan have made the booking process smooth and enjoyable for you.

We truly appreciate your kind feedback and are pleased to be part of your family’s upcoming holiday plans. We look forward to hearing about your experience once you return and hope it will be a truly magical trip.

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年2月5日

Hi Sana,

Thank you for your lovely review. We’re delighted to hear that Clara was able to support you in arranging your family trip to Disneyland Paris and that she helped create a package that suited your budget and requirements. We understand that planning a family holiday can take time, so it’s wonderful to know Clara was there to assist you throughout the process.

We hope you and your family have a fantastic trip in April and we look forward to hearing about your experience when you return.

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年2月5日

Hi Tia,

Thank you so much for your fantastic and detailed review. We’re delighted to hear that Chris has been able to support you throughout your booking, especially while helping with multiple options, changes, and questions along the way. Providing flexible, patient, and thorough service is something we pride ourselves on, so your feedback truly means a lot.

It’s also wonderful to hear that Chris’ attention to detail gave you extra confidence before finalising your booking. We always aim to ensure every part of a trip is clearly confirmed and tailored perfectly to our customers’ preferences.

We truly appreciate your continued trust in Tour Help UK, especially after your previous Disney trip, and we’re so pleased to be helping you plan another magical visit. Thank you again for your recommendation and kind words about Chris he will be thrilled to read this.

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年2月5日

Hi Louiseanne,

Thank you for your wonderful review. We’re delighted to hear that Chris was able to create the perfect holiday package for your wedding anniversary and arrange everything with affordable and convenient payment options to suit you.

It’s always special for us to help customers plan meaningful celebrations, and we’re so pleased that Chris made the process smooth and enjoyable for you.

We truly appreciate your kind feedback and hope you have a fantastic and memorable anniversary holiday. We look forward to assisting you again in the future.

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年2月5日

Hi Moetez,

Thank you for your kind feedback. We’re delighted to hear that Keira was helpful and provided excellent support throughout your experience. Your appreciation means a lot to our team, and Keira will be very pleased to read your comments.

We truly value your support and look forward to assisting you again in the future.

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年2月5日

Hi Taimur,

Thank you so much for your wonderful review. We’re thrilled to hear that your family trip to Paris was unforgettable and that Chris was able to make the planning and booking process seamless, especially while travelling with young children.

It’s fantastic to know that every detail was taken care of and that Chris’ professionalism and attentiveness helped create memories your family will cherish. Your recommendation means a great deal to us, and we’re delighted that your expectations were exceeded.

We look forward to helping you plan more stress-free and memorable holidays in the future.

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年2月5日

Hi Dean,

Thank you for your fantastic review. We’re thrilled to hear that Steve was able to assist you from start to finish, listening to your requirements, resolving the ticket issue promptly, and ensuring everything ran smoothly during your holiday.

It’s wonderful to know that his support and attention made your experience stress-free, and we really appreciate your recommendation to others. Your kind words mean a lot to both Steve and the entire Tour Help UK team.

We look forward to helping you plan your next memorable holiday!

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年2月5日

Hi Nerissa,

Thank you so much for your kind review and for taking the time to share your experience again. We’re thrilled to hear that Michael helped make your holiday so seamless and enjoyable, and that any issues, like the transfer, were resolved quickly to ensure everything ran smoothly.

It’s wonderful to know that this has been one of your best holiday experiences, and we’re delighted that you plan to book future travel with Tour Help UK. Your feedback means a lot to both Michael and the entire team!

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年2月5日

Hi Mrsaneliadragomanski,

Thank you so much for your kind review. We’re delighted to hear that Chris was able to provide professional and efficient support while booking your daughter’s birthday trip to Disneyland. It’s wonderful to know you felt well supported throughout the process.

We truly appreciate your recommendation and hope your family has a magical and memorable celebration at the park!

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年2月5日

Hi Paul,

Thank you so much for your wonderful review. We’re thrilled to hear that your Disneyland Paris trip was such a memorable experience for your little one and that Steve was able to make the booking process stress-free, simple, and cost-effective.

It’s fantastic to know that everything went exactly as planned and that you were able to spread the cost comfortably. Your kind words and recommendation mean a lot to us, and we look forward to helping you plan many more brilliant holidays in the future!

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年2月5日

Hi Nathalie,

We are very sorry to hear about your experience and the issues you’ve raised regarding your recent booking. We take all feedback seriously, especially when it involves special occasions, accessibility needs, and customer satisfaction.

To ensure we fully understand and review the matter, we kindly ask you to contact us directly at support@tourhelp.co.uk
with your booking reference and any further details. Our management team will investigate your concerns and work with you to resolve any outstanding issues as quickly as possible.

We are committed to providing support and assistance to all our customers and hope to find a satisfactory resolution.

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年2月5日

Hi William,

Thank you for your kind review. We’re delighted to hear that Aria was able to make the booking process smooth and easy, and that everything was clearly explained. It’s wonderful to know you received a great deal and felt well supported throughout.

We truly appreciate your feedback and look forward to assisting you with future holidays!

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年2月5日

Hi Nerissa,

Thank you for your wonderful review. We’re delighted to hear that Michael was able to assist you and your partner in planning a tour holiday to Asia that perfectly matched your specifications. It’s great to know that his support and guidance made the process smooth and enjoyable.

We hope you have an amazing time exploring Thailand and creating unforgettable memories. We truly appreciate your kind words and look forward to helping you with future holidays!

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年2月5日

Hi Chris,

Thank you for your kind review. We’re delighted to hear that Ben was able to assist you from start to finish and that you found the pricing excellent. It’s wonderful to know that your kids had a fantastic time at Disneyland creating memorable experiences for families is always our goal!

We truly appreciate your feedback and look forward to helping you plan more amazing holidays in the future.

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年2月5日

Hi Sue,

We are very sorry to hear about your concerns and the difficulties you’ve experienced. We take all matters regarding bookings, ATOL protection, and customer satisfaction extremely seriously.

For the safety and clarity of all parties, we are committed to reviewing your case thoroughly. As this involves specific bookings and legal matters, we kindly ask you or your legal representative to contact us directly at support@tourhelp.co.uk
with your booking references so that our management team can investigate and work with you to reach a resolution.

Please be assured that we aim to provide clear communication and assistance to all customers, and we want to resolve your concerns as quickly and appropriately as possible.

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2026年1月13日

Hi Craig,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Aria provided such excellent support while arranging your Disneyland Paris holiday and that everything from flights and hotel to park tickets and transfers was handled smoothly and at a great value.

It’s especially pleasing to know that Aria’s prompt communication and attention to detail helped turn a long-considered idea into a well-planned and stress-free trip. Your confidence in recommending Tour Help UK means a great deal to us.

We look forward to assisting you again when you’re ready to plan your next holiday abroad.

Kind regards,
Tour Help UK Team

Tourhelp からの回答

2025年11月27日

Hi Natasha,

Thank you for your wonderful review. We’re delighted to hear that you had an incredible weekend in Iceland and that Michael was able to support you with your bookings, transfers, and any questions along the way.

Your kind words mean a great deal to our team, and we’re thrilled to know you would choose to travel with us again. We look forward to helping you plan your next holiday.

Kind regards,
The Tour Help UK Team

Tourhelp からの回答

2025年11月27日

Hi Debbie,

Thank you for sharing your feedback. We’re delighted to hear that you had such a positive experience with Clara and that she was able to go above and beyond to meet your requests and secure the best deal for you.

Your appreciation means a lot to our team, and we look forward to assisting you again with your future travel plans.

Kind regards,
The Tour Help UK Team