So far customer service has been good.
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The professionalism that your staff extended to me in making the loan request for me.
企業が回答しました
Employees are very knowledgeable,friendly and lots of patience with customers
企業が回答しました
Wonderful people to deal with great experience
企業が回答しました
企業情報
Tower Loan - Columbus について
当該企業による記述
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!連絡先
1920-11 Hwy 45 North, 39705, Columbus, MS, 米国
- 662-240-1352
4.1
ほぼ満足
9件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tower Loan - Columbus からの回答
We greatly appreciate your positive feedback about our customer service at Tower Loan.
Tower Loan make dreams come true.
The professionalism that your staff extended to me in making the loan request for me.
2025年9月13日
Tower Loan - Columbus からの回答
Thank you for taking the time to share your experience. We are honored that our staff's professionalism helped make your dreams come true.
Tower Loan - Columbus からの回答
Thank you for your positive feedback! We're pleased to hear that you found the process quick and easy. Your satisfaction is important to us, and we look forward to serving you again.
Employees are very…
Employees are very knowledgeable,friendly and lots of patience with customers
2025年6月11日
Tower Loan - Columbus からの回答
Thank you for the 5-star rating! We're glad to hear that our team's knowledge and patience made a positive impression on you. Your feedback is greatly appreciated.
Tower Loan - Columbus からの回答
We're glad to hear you had a great experience and found our team wonderful to deal with. Your positive feedback is much appreciated. Thank you for choosing us!
Tower Loan - Columbus からの回答
Thank you for the positive rating! We're glad to hear that you feel supported by our services. We strive to assist our customers in the best way possible. Your feedback is greatly appreciated.
Management very unprofessional
I had done business with this company for several loans over the last few years. Never missed a payment or been late. I needed to get a small loan to pay my property taxes on time. While I was waiting one of the employees was on the phone trying to get a customer to come in and make a payment. They had this customer on speaker phone so that everybody could hear. He made it clear that he received his money on the 20th of the month and would be in then. They kept putting pressure on this man to come in and pay to keep from being reported as late. He kept telling them that when he got his check, he would be in. This went on and on until they convinced him to increase the amount of his loan to get his current one up to date. Then they ask me for proof of income and said that I could go to my bank and get a print out. Now I have done business with them for over 5 years and have a credit score of 730. I told them never mind, if I had to drive to the bank, I would get it there. I also told them that I didn't like the way they did business. A couple of weeks later, I got a letter that a loan request had been refused because I was unable to verify income. These people are a joke.
2025年2月14日
自発的なレビュー
Tower Loan - Columbus からの回答
We're sorry to hear about your recent experience. We value all our customers and their privacy, and we apologize if this was not reflected during your visit. We also understand the inconvenience you faced regarding income verification. We're continually working on improving our services and your feedback is crucial in this process. Thank you for sharing your concerns.
Friendly staff
2025年3月8日
Tower Loan - Columbus からの回答
Thank you so much for the kind words and review. We aim to provide the best customer service possible.
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