Britnany came in early to meet with me. She was very friendly, good sense of humor, efficient in her processing of loan papers & answered all my questions. She was truly one of the nicest young busin... もっと見る
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Me ayudaron imediatamente y muy buen servucpreseason es la MEJOR ella me pudo ayudar para un prestamo. Wue Dios la Bendiga grandemente.
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Yesterday on May 13th at the De Soto, Texas location Diego took my call and helped my family more than you can imagine. He provided us with some great customer service, he was very professional and ha... もっと見る
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The entire team at the Desoto, Tx location, from the front desk, Diamond my rep, and Melvin the office manager have always been excellent. From my first loan to my recent transaction, they have always... もっと見る
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企業情報
Tower Loan - Desoto について
当該企業による記述
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!連絡先
1120 E Pleasant Run Rd, Ste 407, 75115, Desoto, TX, 米国
- 469-962-1111
4.8
優良
76件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service and helpful with…
Great customer service and helpful with my needs. Will definitely refer any friends and family.
2025年7月19日
Tower Loan - Desoto からの回答
We appreciate your high rating and that our customer service met your needs. We're glad you'll refer friends and family! Your feedback is valued!
Satisfied customer the service was great. Customer service was awesome now was approved in a very fast pace less than an hour. Everything was complete. Very clean office. Everything was done in the or
I have been a member of Tower Loan company for several years. Never had any complaints. They always willing to assist me every single time very very friendly. People appointments were done in an orderly fashion application was submitted within an hour. Approval was granted within an hour very pleased with the customer service. They were very, very friendly.
2025年7月3日
Tower Loan - Desoto からの回答
Thank you for your positive feedback! We're glad to hear that you've had a consistently good experience with Tower Loan. Our team strives to provide efficient and friendly service to all our members. We appreciate your continued support and look forward to serving you in the future.
Tower Loan - Desoto からの回答
We're glad to hear you had a pleasant experience. Your positive feedback is greatly appreciated. Thank you!
Destiny the rep
2025年6月20日
Tower Loan - Desoto からの回答
Thank you for the 5-star rating! We're glad to hear that you had a positive experience with Destiny. Your feedback is greatly appreciated.
Excellent Customer Service
This place is amazing. Easy and painless process 💚 Thanks so much!
2025年6月5日
Tower Loan - Desoto からの回答
We're glad to hear that you found our process easy and painless. Your positive feedback is greatly appreciated. Thank you for choosing us!
The Manager Melvin and the entire staff…
The Manager Melvin and the entire staff is great and very professional. Very attentive and communication level is through the roof.
2025年6月3日
Tower Loan - Desoto からの回答
Thank you for the 5-star rating and the positive feedback. We're glad to hear that our team, including Manager Melvin, provided you with excellent service. Your comments about our professionalism and communication are greatly appreciated.
Very satisfied customer…
Helping out when you really need it,especially when your money very low. The staff was very helpful for me.
2025年6月4日
Tower Loan - Desoto からの回答
We're glad to hear that our team was able to assist you during a time of need. Your positive feedback is greatly appreciated. Thank you for choosing our services.
Tower Loan - Desoto からの回答
We're glad to hear that your experience with us was seamless, thanks to Brittany. Your positive feedback is greatly appreciated. Thank you for choosing our services!
They are friendly they help you to…
They are friendly they help you to understand your application they're just a great place
2025年5月28日
Tower Loan - Desoto からの回答
Thank you for the 5-star rating! We're glad to hear that you found our team friendly and helpful in understanding your application. We strive to provide a great experience for all our customers. Your feedback is greatly appreciated!
DESTINY WAS VERY KNOWLEDGEABLE OF THE…
DESTINY WAS VERY KNOWLEDGEABLE OF THE PROCESS. ANSWERED ALL OF MY QUESTIONS.
PROFESSIONALISM AT ITS BEST.
HIGHLY RECOMMEND THIS PLACE.
2025年5月24日
Tower Loan - Desoto からの回答
Thank you for the 5-star rating and the high recommendation! We're glad to hear that Destiny was able to assist you effectively and professionally. Your feedback is greatly appreciated.
Tower Loan - Desoto からの回答
Thank you for the 5-star rating! We're glad to hear that you've had a positive experience with our team's dedication to service. We strive to go above and beyond for our customers. Your feedback is greatly appreciated.
Process was easy and quick
Process was easy and quick. Got my check in office. DeSoto location was friendly and worked with me.
2025年5月20日
Tower Loan - Desoto からの回答
We're glad to hear that you found our process easy and quick, and that our DeSoto location team was able to assist you effectively. Your positive feedback is greatly appreciated. Thank you for choosing Tower Loan.
The staff are always friendly and…
The staff are always friendly and courteous to me. They have been very thorough with my account and me. There never are any surprises, they explain everything very well.
2025年5月21日
Tower Loan - Desoto からの回答
Thank you for the positive feedback! We're glad to hear that our team's friendliness and thoroughness have met your expectations. We strive to provide clear and comprehensive service to all our customers. Your satisfaction is our priority.
Customer service is horrible
Customer service is horrible, they're unprofessional, and constantly harassing phone calls for nonsense,there's one good rep a young guy (Mat) always courteous and friendly the rest of the staff straight trash, no people/customer service skills and rude. Just had a ph call them the other day the lady couldn't pronounce my name correctly provided it's easy, and you could hear her eating while on the phone with me. That's absurd!
2025年5月13日
Tower Loan - Desoto からの回答
We're truly sorry to hear about your experience. We strive to provide excellent customer service and it's clear we fell short in your case. Your feedback is valuable and will be used to improve our service. We appreciate your kind words about Mat and will ensure your comments are shared with him. Thank you for bringing this to our attention.
They always greet you with a smile they…
They always greet you with a smile they are very clear and explained in the contract and the payment of the loan.
2025年5月10日
Tower Loan - Desoto からの回答
Thank you for the positive feedback! We're glad to hear that our team's friendly service and clear explanations have made your experience with Tower Loan a pleasant one. We strive to provide excellent customer service and your review reaffirms the hard work we put in every day. Thanks again!
Lelicia and Destiny were awesome
Lelicia and Destiny were awesome. Always friendly and helpful. If it were me, I would give them both pay raises. :) Thanks for the great customer service.
2025年4月30日
Tower Loan - Desoto からの回答
We're glad to hear that you had a positive experience with Lelicia and Destiny. Your kind words about their friendliness and helpfulness are much appreciated. Thank you for recognizing their great customer service!
They took time to listen and was caring, appreciate their kindness
Their concern and thoughtfulness
2025年4月23日
Tower Loan - Desoto からの回答
Thank you for the 5-star rating! We're glad to hear that our concern and thoughtfulness resonated with you. We strive to provide the best service to our customers. Your feedback is greatly appreciated.
Excellent Employee
Britnany came in early to meet with me. She was very friendly, good sense of humor, efficient in her processing of loan papers & answered all my questions. She was truly one of the nicest young business women I have met in long time. Having been a Vice President of a national company, I know talent when I see it. Brittany knows the business & delivered quality customer service to me.
2025年4月19日
Tower Loan - Desoto からの回答
We're glad to hear that you had a positive experience with our team member, Brittany. Her dedication to providing efficient and friendly service is truly appreciated. Your recognition of her talent and quality customer service is a testament to her hard work. Thank you for your kind words and high rating.
Staff was great I came back because of…
Staff was great I came back because of how professional Mr. Harris was with my first loan.
Thank You
Roy
2025年4月11日
Tower Loan - Desoto からの回答
We're glad to hear that you had a positive experience with Mr. Harris and our team. Your feedback is greatly appreciated and we look forward to assisting you with your future loan needs at Tower Loan. Thank you for choosing us!
Friendly, professional office
Open inviting office area,very friendly staff, professional people
2025年4月11日
Tower Loan - Desoto からの回答
Thank you for the 5-star rating and the positive feedback. We're glad to hear that you found our office inviting and our staff friendly and professional. We strive to provide the best service to our customers. Your support is greatly appreciated!
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