The young man that handled my request made sure everything was ready when I arrived and explained all of the paperwork. I greatly appreciated the promptness. Very friendly and professional atmosphe... もっと見る
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レビュアーのコメントを見てみましょう
The young lady that waited on me should have explained it to me instead I had to ask her questions. She needs to be more friendly to the customer. Over all the young black man is friendly and he expla... もっと見る
企業が回答しました
Dominique was so helpful during the loan process. She was cheerful when I met her in person.
企業が回答しました
It was great the staff made to where i could get the best loan available!!
企業が回答しました
企業情報
Tower Loan - Lufkin について
当該企業による記述
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!連絡先
2950 S John Redditt Dr., Suite 101, 75904, Lufkin, TX, 米国
- 936-600-5629
4.4
優良
28件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It was great the staff made to where i…
It was great the staff made to where i could get the best loan available!!
2026年8月18日
Tower Loan - Lufkin からの回答
Thank you for your wonderful feedback, Alonso. We are glad our staff helped you secure the best loan available at Tower Loan.
Loan was easy to get
Loan was easy to get, but the month payments and interest were outrageous. Consider another way to get the money or another loan company. Great people tho.
2026年1月16日
Tower Loan - Lufkin からの回答
Thank you for taking the time to provide feedback. We value your kind words about our team and note your concerns regarding payments and interest rates.
Wonderful staff and customer service
Wonderful staff and customer service - very polite and attentive!
2026年8月1日
Tower Loan - Lufkin からの回答
We are glad to hear your kind words about our staff and customer service. Being polite and attentive is a standard we proudly uphold.
Tower Loan - Lufkin からの回答
We are overjoyed to hear about your experience with our friendly and knowledgeable staff. Thank you, Gary!
Tower Loan - Lufkin からの回答
Thank you for your review, Lonzo. Your kind words about our service communication and staff are truly appreciated.
$3.75 monthly "convenience" fee???
Personnel were courteous and helpful. What I really DIDN'T LIKE was the $3.75/month "convenience fee" charge to set my account up for payment via direct withdrawal. I got my loan through Ivan Smith Furniture and it was for 0% for 24 months. Not sure if Ivan Smith personnel know about the charge, but I will tell them. I will not use this company again, they are too money hungry.
Got a reply thanking me for my comments on the "convenience fee", but they did not say they would do away with it. Direct withdrawal not only conveniences me, it also conveniences them. A computer program takes the money out of my account and puts it into theirs. MANY places will give you a better interest rate if you set up your payments via direct withdrawal.
2026年7月17日
Tower Loan - Lufkin からの回答
We apologize for any inconvenience the convenience fee caused. We value your feedback regarding this charge and appreciate your kind words about our personnel.
Handling my case was quick and easy.
2026年7月4日
Tower Loan - Lufkin からの回答
Thank you for your review, Debbie. We are glad your experience was quick and easy. Tower Loan appreciates your feedback.
Tower Loan - Lufkin からの回答
Thank you for your kind words about our customer service. We appreciate your feedback.
Dominique was so helpful during the…
Dominique was so helpful during the loan process. She was cheerful when I met her in person.
2026年3月24日
Tower Loan - Lufkin からの回答
Thank you for sharing your experience with Dominique. We appreciate your recognition of her helpful and cheerful service.
Staff where so kind and willing to work…
Staff where so kind and willing to work with you. They went over and above.
2026年2月27日
Tower Loan - Lufkin からの回答
We are ecstatic to hear our staff went above and beyond. Thank you for recognizing their kindness and dedication.
Great service and very nice people they…
Great service and very nice people they always have a smile when you walk in
2026年1月16日
Tower Loan - Lufkin からの回答
Thank you for your review. We appreciate your kind words about our service and team's welcoming approach.
They treat me real nice an take of what…
They treat me real nice an take of what I need thanks
2026年1月8日
Tower Loan - Lufkin からの回答
We are so happy to hear that you feel well-cared for and that we could assist you with your needs. Thank you for your feedback.
Tower Loan - Lufkin からの回答
Thank you for sharing your kind words about our team's attention and service at Tower Loan.
Tower Loan - Lufkin からの回答
We are thrilled to hear about your positive experience with our quick, easy response and kind service.
Efficiency and good customer service
2025年11月1日
Tower Loan - Lufkin からの回答
We are pleased to hear about your positive experience with our efficiency and customer service at Tower Loan.
I like the fact that it was quick
I like the fact that it was quick
Friendly environment. I do think that he payment should be talked about before finalizing the transaction. But otherwise all good.
2025年8月6日
Tower Loan - Lufkin からの回答
Thank you for your feedback. We're glad to hear you appreciated the quick service and friendly environment. We understand the importance of discussing payment details upfront and will take your suggestion into consideration for future improvements. Your input is valuable to us.
Tower Loan - Lufkin からの回答
We're glad to hear you had a great reception experience. Your feedback is appreciated and we look forward to serving you again in the future. Thank you!
The young man that handled my request…
The young man that handled my request made sure everything was ready when I arrived and explained all of the paperwork. I greatly appreciated the promptness. Very friendly and professional atmosphere.
Thank You
2025年7月11日
Tower Loan - Lufkin からの回答
We're glad to hear that you had a positive experience with our team. Your feedback about the prompt service and professional atmosphere is greatly appreciated. Thank you for choosing us and for your kind words.
Courteous and informative
2025年6月20日
Tower Loan - Lufkin からの回答
Thank you for the positive feedback! We're glad to hear that you found our service courteous and informative. We strive to provide the best experience for our customers. Your satisfaction is our top priority.
The young lady that waited on me should…
The young lady that waited on me should have explained it to me instead I had to ask her questions. She needs to be more friendly to the customer. Over all the young black man is friendly and he explain to you.over all I will tell others about your company.
2025年6月17日
Tower Loan - Lufkin からの回答
Thank you for your feedback and for recommending us. We're glad to hear that you had a positive experience with one of our team members. We also appreciate your comments about our service and will strive to improve our communication to ensure all customers feel well-informed and welcomed.
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