Tower Loan - Phenix City レビュー 

30
•
TrustScore 5段階評価の4.5

4.6

1703 14Th Street, 36867 Phenix City, AL, US

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5つ星のうち5の評価

Everyone was polite and patient with me as well as amongst themselves. They explained everything in detail and did not force any additional services on me that I did not need or want. Only the ones re... もっと見る

企業が回答しました

5つ星のうち5の評価

Getting a loan is stressful enough without any added hassle. I appreciate Bryce for making me feel comfortable while applying for the loan. His energy was great over the phone and in person. Carol was... もっと見る

企業が回答しました

5つ星のうち5の評価

Every few months I recieve an unsolicited loan check in the mail from Tower Loan. If I CHOSE I can deposit it directly into my bank, at which time it becomes a loan, which I make monthly payments on.... もっと見る

企業が回答しました

5つ星のうち5の評価

Entire staff there is courtesy and willing to help the customer at every chance, I will recommend to this branch to friends. Example how customer service suppose to be.

企業が回答しました


企業情報

  1. ローン代理店
  2. ・
  3. オート ファイナンス・ローン会社
  4. 金融機関
  5. 住宅ローン融資会社
  6. 非銀行系金融サービス

Tower Loan - Phenix City について

当該企業による記述

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

連絡先

  • 1703 14Th Street, 36867, Phenix City, AL, 米国

  • 334-664-9330

4.6

優良

TrustScore 5段階評価の4.5

30件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.6

すべてのレビュー

(30)

過去12か月のレビュー数: 4,637件

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5つ星のうち5の評価

Courteous service

Courteous service

2026年9月19日
Tower Loan - Phenix City ロゴ

Tower Loan - Phenix City からの回答

We are ecstatic to hear you experienced courteous service at Tower Loan. Your feedback is truly appreciated.

5つ星のうち5の評価

People working in there

People working in there

2026年9月18日
Tower Loan - Phenix City ロゴ

Tower Loan - Phenix City からの回答

We are delighted to hear your kind words about our team at Tower Loan. Their dedication means everything to us.

5つ星のうち5の評価

Everyone was polite and patient!

Everyone was polite and patient with me as well as amongst themselves. They explained everything in detail and did not force any additional services on me that I did not need or want. Only the ones required. I was provided different repayment options and a start date that benefited me the most.

2026年6月24日
Tower Loan - Phenix City ロゴ

Tower Loan - Phenix City からの回答

We are grateful for your kind feedback, Kimberly. We are pleased your repayment options and experience met your needs.

5つ星のうち5の評価

the polite professional service…

the polite professional service presented by the staff at Tower Loans.

2026年6月10日
Tower Loan - Phenix City ロゴ

Tower Loan - Phenix City からの回答

We are glad to hear our staff provided polite, professional service. Tower Loan appreciates your kind feedback, Teresa.

5つ星のうち5の評価

Easy to work with

Easy to work with. Very fast approval process and everything ready to sign when I arrived.

2026年5月9日
Tower Loan - Phenix City ロゴ

Tower Loan - Phenix City からの回答

Thank you for taking the time to share your experience. We appreciate your feedback about our approval process.

5つ星のうち5の評価

Entire staff there is courtesy and…

Entire staff there is courtesy and willing to help the customer at every chance, I will recommend to this branch to friends. Example how customer service suppose to be.

2026年5月1日
Tower Loan - Phenix City ロゴ

Tower Loan - Phenix City からの回答

Thank you for recognizing our courteous staff and their dedication to helping customers. We appreciate your recommendation.

5つ星のうち5の評価

Pleasant staff

Pleasant staff. Very quick with decision.

2026年4月10日
Tower Loan - Phenix City ロゴ

Tower Loan - Phenix City からの回答

We are grateful for your kind words about our staff and quick service, LaShawn.

5つ星のうち5の評価

Great customer care team

Great customer care team. Quick turn around time in which you receive money in hand. Almost instant!

2026年2月7日
Tower Loan - Phenix City ロゴ

Tower Loan - Phenix City からの回答

Thank you immensely for highlighting our customer care team and quick service. We appreciate your positive experience with Tower Loan.

5つ星のうち1の評価

They harass you

They harass you, your relatives etc. Constantly leave threatening letters on your house saying they will sue and garnish you but never do. They violate the Fair Debt Collection practices act. Am currently seeking
an attorney to file harassment charges and filing a complaint with the Federal trade commission

2026年1月1日
自発的なレビュー
5つ星のうち5の評価

Miss carol is awesome

Miss carol is awesome

2025年11月25日
Tower Loan - Phenix City ロゴ

Tower Loan - Phenix City からの回答

Thank you for your wonderful feedback! We are delighted Miss Carol provided you with excellent service at Tower Loan.

5つ星のうち5の評価

Getting a loan is stressful enough…

Getting a loan is stressful enough without any added hassle. I appreciate Bryce for making me feel comfortable while applying for the loan. His energy was great over the phone and in person. Carol was very nice also. The economy is so bad right now and the working class is feeling it the most. In this case I appreciate Tower loan as a helpful resource.

2025年8月27日
Tower Loan - Phenix City ロゴ

Tower Loan - Phenix City からの回答

We're happy to hear that you felt comfortable during the loan application process. We appreciate you recognizing our team's helpfulness and positive energy. It means a lot to us that we could be a resource for you during these challenging economic times.

5つ星のうち5の評価

I'm a new customer at Tower Loans and…

I'm a new customer at Tower Loans and Ms. Carol is my go to agent. She always goes above and beyond her call of duty. She is especially kind and has a nice smile for me. So I'm giving this Tower Loan agent her flowers cause she deserves them🌻🌼🌼🌷🪻🪻⚘️🌱🪻🌷🌷🪻🪻🌼🌼🌼🌼🌻thanks Ms.Carol for all you do.

2025年8月22日
自発的なレビュー
Tower Loan - Phenix City ロゴ

Tower Loan - Phenix City からの回答

Thank you for sharing your positive experience with Tower Loan. It's wonderful to hear that Ms. Carol has made such a positive impact with her exceptional service. We appreciate your kind words and look forward to continuing to serve you.

5つ星のうち5の評価

Carol in the Phenix City, Alabama office is the BEST!

Every few months I recieve an unsolicited loan check in the mail from Tower Loan. If I CHOSE I can deposit it directly into my bank, at which time it becomes a loan, which I make monthly payments on. Usually, it is relatively short term, ten months or so, so although the interest might be a bit better off than what I might pay for a personal loan at my bank or credit union, the fact that it is a relatively short term loan, overall, I don't have to pay back an excessive amount lot of extra money. I have had three loans from Tower and I have found the process to be extremely easy. The staff in the Phenix City, Alabama have been pleasant, courteous, and very helpful. They are attentive to my needs. From time to time I have been asked if I need additional funds, but they are never pushy about it. "We are here if you need it." Everyone there is pleasant, but I especially like Carol.

2025年8月13日
Tower Loan - Phenix City ロゴ

Tower Loan - Phenix City からの回答

Thank you for sharing your positive experience with Tower Loan. It's great to hear that the process has been easy and that the staff, especially in Phenix City, Alabama, have been courteous and helpful. Your feedback about the loan terms and the service provided is valuable. We appreciate your trust and look forward to continuing to meet your financial needs.

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