Toworkact レビュー 

35
TrustScore 5段階評価の3.5

3.6

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

The company is doing things well. We were disappointed with the product and the size of the squishies. We thought they were larger, We are afraid to hand them out on Halloween because with younger chi... もっと見る

5つ星のうち4の評価

2 problems.....I didn't order more and it took almost a month before delivered. These make great gifts and I'm very quality. pleased with the portability and quality. Very easy to roll back up.

5つ星のうち3の評価

The communication re my order and delivery was very good. The bag is a good size but bigger might be an idea. But I understand if it is bigger it wouldnt fit into a neat well sized item and it would b... もっと見る

5つ星のうち4の評価

Nice product but lengthy wait. In addition, was erroneously charged for shipping! However, when I addressed error, I was credited for the fees.


連絡先

3.6

まあまあ

TrustScore 5段階評価の3.5

35件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 83%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(35)

過去12か月のレビュー数: 34

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5つ星のうち1の評価

Extremely Disappointed – Poor Quality Product and Unacceptable Customer Service

I am extremely disappointed with this purchase. I paid US$46 for this collection of well-designed, colourful Halloween-themed squishy toys, expecting a reasonable level of quality and performance. Unfortunately, what I received was of such poor quality much smaller-looking, flat dull rubbery basic shapes and markings, and they do not meet the standard I would reasonably expect for the price paid.

The product is not as described and the quality is far below what was represented at the time of purchase. After spending US$46, receiving a product of this standard is simply unacceptable.

What is even more disappointing is the way the issue has been handled by customer service. I have already clearly explained my concerns and highlighted the seriousness of the matter, but instead of offering an appropriate resolution, I have repeatedly been offered small compensation amounts such as US$4, US$7, US$9, US$12.

These offers do not reasonably address the problem. This is not about asking for a small goodwill gesture — the fundamental issue is that I paid US$46 for a product that I consider unacceptable in terms of quality and value.

I am very disappointed with both the product and the response from customer service. The repeated attempts to resolve the matter with minimal compensation, rather than properly addressing the underlying problem, have only made the experience worse.

I would strongly encourage potential buyers to carefully consider the product quality, value for money and after-sales support before making a purchase. Based on my experience, I would not purchase this product again, nor from this company.

Very disappointing purchase and an equally disappointing customer service experience.

2026年9月17日
自発的なレビュー
Toworkact ロゴ

Toworkact からの回答

Dear Alan,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@toworkact.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

5つ星のうち3の評価

Funny Tee Shirt

The product has now arrived, the communication was good, however it took forever to be delivered, after all it is a tee - shirt. It looks good though.

2026年9月16日
自発的なレビュー
5つ星のうち1の評価

Waste of money

I am pissed! I ordered what was supposed to be vegan leather tote bags. In the ad they looked big and beautiful, definitely way better than ordinary nylon shopping bags. What did I receive? Small, crumpled nylon bags tucked in a vegan leather wrapping. Just ordinary nylon shopping bags but at a price that suggests a very different material. Complete waste of money.

2026年9月16日
自発的なレビュー
Toworkact ロゴ

Toworkact からの回答

Dear Linda Norton Victor Thorsen,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@toworkact.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

5つ星のうち3の評価

The product is cute

The product is cute . However I was expecting them to be bigger . The way they show them in rhe video as being bigger and squishy , that is what I was expecting. So over all . Cute product. Just not what I was expecting.
Thank you .

2026年9月11日
自発的なレビュー
5つ星のうち4の評価

The company is doing things well

The company is doing things well. We were disappointed with the product and the size of the squishies. We thought they were larger, We are afraid to hand them out on Halloween because with younger children they might think they are edible marshmellow type candy. My 10 year old granddaughter will use them as birthday party favors at her party on October 17.

2026年9月12日
自発的なレビュー
5つ星のうち3の評価

Great idea/concept

The communication re my order and delivery was very good. The bag is a good size but bigger might be an idea. But I understand if it is bigger it wouldnt fit into a neat well sized item and it would be to big to hang off your bag. However while I thought the faux leather was of great quality the gold hardware was not attached properly and hung off. I had to squeeze it to attach to the leather and in doing so I damaged part of the hardware. All considered, a great product.

2026年9月7日
自発的なレビュー
5つ星のうち3の評価

Disappointing

I was excited to receive my order, but that soon turned into disappointment when I opened it.
Easy to open, but not so easy to press close again. It should have clicked shut with the press studs, but took about 8 attempts, I’d succeed with one side, but that would come undone when I tried to close the other side. For the price I paid, I feel this was of poor quality.

2026年9月10日
自発的なレビュー
5つ星のうち5の評価

Received

Received in a timely manner

2026年9月8日
自発的なレビュー
Toworkact ロゴ

Toworkact からの回答

Dear douglas,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@toworkact.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

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