Great selection to choose from
Great selection to choose from. Super easy to place an order. Processing and delivery time was excellent. Communication was also very good.
2026年4月30日
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
企業情報
当該企業による記述
About ToylandEU.com ToylandEU.com is an independent online toy store providing affordable, high-quality toys to customers worldwide. Important — Please Read We are ToylandEU.com. We are not affiliated with any other business using the name “Toyland.” There is widespread confusion online due to unrelated companies using the word “Toyland.” Some search results, reviews, and discussions — including those on forums and Reddit — refer to entirely different businesses. These are NOT us. To be absolutely clear: -We do not sell on eBay -We are not based in Australia -We are not connected to any other “Toyland” brand or seller -We are not the “Toyland” referenced in the eBay Reddit thread If you are not on www.toylandeu.com, you are not dealing with our business. What We Do We offer a wide selection of toys including educational toys, RC toys, puzzles, and trending products, with worldwide shipping and a focus on value and variety. Our Commitment We take our reputation seriously and actively work to provide clear communication, reliable service, and fast resolution of any issues. We encourage all customers to evaluate ToylandEU.com based solely on verified experiences with our store — not unrelated third-party information.
連絡先
6547 N Academy blvd, 2188, 80918, Sync Tech LLC, 米国
- 9492595481
- Support@toylandeu.com
- toylandeu.com
3.8
ほぼ満足
11件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Got exactly what my son wanted In a…
Got exactly what my son wanted In a short time .He was do excited 😊
2026年4月27日
Exactly what I wanted and didn’t take…
Exactly what I wanted and didn’t take long to get here.
2026年4月30日
My brother loves it
My brother loves it. Quick to reply and help with my mistake and got there in great time definitely will come back
2026年4月26日
I just moved and accidentally ordered…
I just moved and accidentally ordered this to the wrong address. I immediately emailed, called and texted to update the address or cancel the order. There was plenty of time to correct the address or cancel the order before it shipped since I had contacted them within minutes of the order being placed on all three of the ways they provide to contact them. Toylandeu didn't respond to my email. They responded to my text the next day, which was only after I sent a followup text, which isn't helpful. The phone call I couldn't reach a real person but their AI said she would update my address and obviously it didn't work. This was a birthday gift for my daughter and it still got sent to the wrong address. There was no reason that should have happened. Toylandeu doesn't offer great communication or customer support.
UPDATE- their response to me should tell you everything you need to know about this company. Also what they said isn't true and I have documents to prove so. I messaged them the day before it shipped. Also they only responded once NOT repeatedly. This response wasn't until 18hrs after all of my messages and they said it had shipped, when in fact it had NOT yet shipped per carrier documents and timelines. Their policy says you have 24hrs to cancel or update an address. They did not help correct my mistake even though it would have been so easy to. The slight about my address.... with technology these days it automatically fills your information and I didn't catch it hadn't been updated when one of these automatic fills. Mistakes happen and I made one and toylandeu could have easily helped me but choose not to. This company's response and customer service leave much to be desired.
2026年4月23日
Toylandeu からの回答
Hello, you ordered with the wrong address. We then told you repeatedly that we cannot change the address after we ship. So, you are correct. And our shipping policy clearly covers such problems. Sadly, we are not international couriers nor airplane pilots and we cannot divert packages after they ship when a customer doesn't know their own address.
Toylandeu からの回答
Hello, you receive automated emails at each package scan. Here is your tracking page again: https://toylandeu.com/apps/tracking?nums=CNG00812167309487
We do not understand why you just didn't click the emails to track rather than leave a review like this. And our shipping and faq pages answer most concerns.
Books for class
The little books are really cute and simple for my Head Start students. They arrived in ample time.
2026年4月8日
I'm still missing my foot pads
2026年4月2日
Toylandeu からの回答
Hi Steven, our last communication ended with you being very happy. Can you update this review? To review, you ordered the pro model (wireless). Your set did not include foot pedals but we gave you that big gift card anyway ;)
Trustpilot エクスペリエンス
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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