Trackmedium eQMS レビュー 4

We’ve had a fantastic experience with Trackmedium. The platform itself is excellent — simple to use, powerful, and able to handle every process we’ve thrown at it. It has replaced time‑consuming manual work with automation that has saved our QA team countless hours. Document control, CAPAs, audits, inspections — everything is smoother and more efficient now.

But what really sets Trackmedium apart is their team. They respond to tickets quickly, always offer helpful solutions, and genuinely work with you like partners. They’ve helped us customise modules, optimise workflows, and develop improvements we wouldn’t have gotten to otherwise. They’re almost too helpful sometimes!

Auditors and inspectors consistently comment on how well‑structured and professional the system is, which has given us confidence during external interactions. Trackmedium has played a big part in fostering a culture of continuous improvement across our organisation. Highly recommended

Trackmedium gives our processes structure and stores our records securely. No more multiple versions of the same pdfs floating around in emails.

The system is purchased with access to all available applications making it flexible to your needs. It is also customisable meaning that where an application doesn't quite fit your needs you can work with the Trackmedium team to easily customise to your requirements. This has made it a valuable and flexible tool in our company.

For the UK some applications needed some customisation, some applications are set up for the US market which meant that for working in the UK we had some customisation to do. This was easy and very well supported by the Trackmedium team, but did mean that some applications weren't as 'plug and play' as we would have liked.

We have greatly enjoyed working with the Trackmedium team and the system has brought great advances in efficiency and compliance within our organisation. Having used and evaluated a number of other systems, Trackmedium was easily the best value. That along with the collaborative nature of Trackmedium's team means that we have learned and adapted a lot together during our implementation.

Finally I have found a system that is both highly functional, fully linked between modules and flexible. I have tried many systems over very many years, but never found one that actually meets all my requirements - until Trackmedium. I thoroughly enjoy using this system