Trade Secrets レビュヌ 236

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TrustScore 5段階評䟡の4.5

4.3

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Trade Secrets was the only store to carry the Blue and White ConAir Cool Styler and it came in less than a week at a reasonable price. I have the other "colour" that other stores have, but have used... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I don't order a lot from that company but I do occasionally, and have always received shipments in a timely manner would never any issues. They have a a big array of products aimed at the hair care pr... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I think Trade Secrets is probably the only company that sells authentic products with best price and package them properly. I've ordered from them a few times and the products are always clean (not... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

Items were exactly as described and great value. However, 2 weeks after my order the products had not been shipped. I finally did have to contact them and it was just less than a week to get them. Ema... もっず芋る

䌁業が回答したした

䌁業情報

  1. 毛髪補品店
  2. 矎容補品提䟛業者
  3. 矎容甚品店
  4. 化粧品店

圓該䌁業による蚘述

Shop hundreds of top salon brands trusted by professionals. From hair care, nails, and skincare to cosmetics, false lashes, and human hair extensions — we carry only the best. At Trade Secrets, you'll find iconic names like OPI, Milk_Shake, BaBylissPRO, Moroccanoil, Redken, AG Hair, and many more. Every product we offer is backed by quality and guaranteed warranties. Trade Secrets is your one-stop beauty destination for salon-grade excellence.


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Promotion box for Trade Secrets

Great deals on selected products.

At the store level ONLY.

4.3

優良

TrustScore 5段階評䟡の4.5

236件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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5぀星のうち1の評䟡

Mauvaise expérience de livraison

Mauvaise expérience de livraison. 4 tentatives et pas de suivis. Pas la faute du commerce mais plus jamais a cause de la compagnie de livraison.

2026幎4月6日
Trade Secrets ロゎ

Trade Secrets からの回答

Hi Stephanie, We appreciate your feedback. An email has been sent to you to look further into this situation, please get back to us so that we can resolve this for you. Thank you For your patience and understanding.

5぀星のうち5の評䟡

Fast delivery

Fast delivery. Free products with my order

2026幎3月31日
Trade Secrets ロゎ

Trade Secrets からの回答

Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase.

5぀星のうち5の評䟡

Order and delivery service

Order and delivery service

2026幎3月30日
Trade Secrets ロゎ

Trade Secrets からの回答

Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase.

5぀星のうち5の評䟡

Prices were great and so was delivery

Prices were great, and delivery was as expected. I would order again!

2026幎4月6日
Trade Secrets ロゎ

Trade Secrets からの回答

Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase.

5぀星のうち1の評䟡

Don’t trust their reviews, they are supposed to be below 1

I went in for hair colouring and was talked into getting balayage—big mistake. My hair is now completely damaged. Whatever products they used were clearly low quality, because after every wash my hair feels worse—dry, rough, and basically fried. The colour is patchy and uneven, and it looks nothing like what I asked for.
I paid $340–$400 for this, which is honestly ridiculous. This isn’t even worth $100. I’ve had better results from cheaper salons.
When I complained, the manager was incredibly unprofessional and dismissive. Instead of taking any responsibility, she told me not to come back if I wasn’t happy. That says everything about how they treat their customers.
I ended up having to spend more money at another salon just a week later to fix the mess they made. While there might be one or two decent stylists there, the rest clearly don’t know what they’re doing.

2025幎12月23日
自発的なレビュヌ
Trade Secrets ロゎ

Trade Secrets からの回答

Hi Nikita, Thank you for your honest feedback—we truly appreciate you taking the time to share your experience. We’re here to help and would like to resolve this as quickly as possible. Please email us at info@gsbeauty.ca and let us know which store you’re referring to, so we can look into this further and assist you promptly.

5぀星のうち5の評䟡

Took a while for my delivery

Took a while for my delivery, I reached out to costumer service, one of my 1 litre products was out of stock and didn’t know when it will be back in, the rep offered to replace it with 4 smaller bottles to make up for the 1 litre, I had my order delivered within 3 days.

2026幎3月27日
Trade Secrets ロゎ

Trade Secrets からの回答

Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers and sincerely apologise for the delays.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase

5぀星のうち3の評䟡

I did not like how the ends of the hair


I did not like how the ends of the hair would straggle at the ends and the length was too long. I had to cut them, not worth the money. Although I did like the texture of the hair and the colour was spot on.

2026幎4月2日
Trade Secrets ロゎ

Trade Secrets からの回答

Hi Rosana, We appreciate your feedback. An email has been sent to you to look further into this situation, please get back to us so that we can resolve this for you. Thank you For your patience and understanding.

5぀星のうち5の評䟡

you have the shampoo I like and your


you have the shampoo I like and your delivery fee is reasonable.

2026幎4月1日
Trade Secrets ロゎ

Trade Secrets からの回答

Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase

5぀星のうち5の評䟡

Fantastic company!

Great quality products! And the shipping experience is superb! I would absolutely recommend!

2026幎4月2日
Trade Secrets ロゎ

Trade Secrets からの回答

Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase

5぀星のうち5の評䟡

Price better than Amazon

Price better than Amazon and free shipping and delivery was fast .
Hope to see some other items with better prices , would order more

2026幎4月2日
Trade Secrets ロゎ

Trade Secrets からの回答

Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase

5぀星のうち5の評䟡

Expérience réglée et satisfaisante

***Mise-a-jour: Trade Secrets a réglé ce fâcheux incident de façon professionnelle, en communiquant rapidement avec moi***
(J' ai reçu ma commande de shampoings 9 jours plus tard et plusieurs pots n' étaient pas bien vissés donc beau gâchis dans la boîte reçue 😒!)

2026幎3月31日
Trade Secrets ロゎ

Trade Secrets からの回答

Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers and sincerely apologise for the delays.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase

5぀星のうち2の評䟡

Delivery did not come to my house

Online order took a while to come and then was "delivered" to a Post Office a 15 minute drive away from me. Please find a new delivery service otherwise what is the point of an online order?

2026幎4月2日
Trade Secrets ロゎ

Trade Secrets からの回答

Hi Brian, We appreciate your feedback. An email has been sent to you to look further into this situation, please get back to us so that we can resolve this for you. Thank you For your patience and understanding.

5぀星のうち4の評䟡

Happy with service

Just received the product after waiting 10 days from placing it. Customer service reached out to me to apologize for the delay. Looking forward to trying the product.

2026幎4月9日
Trade Secrets ロゎ

Trade Secrets からの回答

Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers and sincerely apologise for the delays.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase

5぀星のうち1の評䟡

I have had the worst experience


I have had the worst experience ordering from your company. I still haven’t received my order first. I reached out because there was trouble with the tracking and I had no idea when the order was coming no notifications from you. Now I’m told that you’re having trouble with your delivery service so there’s a hold up. For the last week the parcel has stayed in one place and hasn’t moved. I don’t plan on ordering anything else from your company.

2026幎4月1日
Trade Secrets ロゎ

Trade Secrets からの回答

Hi Mary, We appreciate your feedback. An email has been sent to you to look further into this situation, please get back to us so that we can resolve this for you. Thank you For your patience and understanding.

5぀星のうち1の評䟡

Shipping

Took 6 business days to ship my item and delivery is not expected for another week. Free shipping but long waits.

2026幎4月1日
Trade Secrets ロゎ

Trade Secrets からの回答

Hi Terri, We appreciate your feedback. An email has been sent to you to look further into this situation, please get back to us so that we can resolve this for you. Thank you For your patience and understanding.

5぀星のうち1の評䟡

I have yet to receive the product.

I have yet to receive the product.

2026幎4月1日
Trade Secrets ロゎ

Trade Secrets からの回答

Hi Kim, We appreciate your feedback. An email has been sent to you to look further into this situation, please get back to us so that we can resolve this for you. Thank you For your patience and understanding.

5぀星のうち4の評䟡

A selection of great products and


A selection of great products and prices.
Only drawback, delivery of orders takes way too long, hence the 4 stars.

2026幎4月1日
Trade Secrets ロゎ

Trade Secrets からの回答

Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers and sincerely apologize the delay carrier's been taking. An email has been sent to you to look further into this situation, please get back to us so that we can resolve this for you.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase

5぀星のうち1の評䟡

My shipment took forever to ship

My shipment took forever to ship, over a week. I needed my products for the weekend that passed, the tracking number wasn't working. I am incredibly disappointed and will use another company going forward

2026幎4月1日
Trade Secrets ロゎ

Trade Secrets からの回答

Hi Uma, We appreciate your feedback. An email has been sent to you to look further into this situation, please get back to us so that we can resolve this for you. Thank you For your patience and understanding.

5぀星のうち5の評䟡

Great service as usual

Great service as usual. My OPI polishes were received safely and packaged neatly.

2026幎3月31日
Trade Secrets ロゎ

Trade Secrets からの回答

Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase

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