Not happy how you are handling account freeze issue. Almost 3 month my queries are not yet resolved, Ni direct line to discuss the issue. Through support window only answer "as of now no update regard... ãã£ãšèŠã
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Finally, after consecutive follow-ups, with the help of Mohit, today I received my 1Lakh money to my tradex account. Thanks a lot Mr. Mohit for understanding my request and quick resolution on the sam... ãã£ãšèŠã
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The interface is easy to use. Payins and payouts are quick. Some issues like i can't put SL and TP at the same time. Very few FnO stocks are tradable. When I put the SL, it should show me the SL amoun... ãã£ãšèŠã
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Tradex1live is wonderful platform for a medium range capital trader and it support account growth low capital traders if they are well knowledge. This platform mostly like transaction never fail in w... ãã£ãšèŠã
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Tradex1.live is a modern online trading platform founded in 2022 by experienced market professionals, aiming to make trading simple, accessible, and rewarding. It provides seamless access to global financial markets and is trusted by over 1M+ clients across 40+ countries, focusing strongly on security, transparency, and dependable customer support. 0 Brokerage, 500x Leverage, 24/7 Deposit & Withdrawal,Native Language Customer Support, Indian + US Stocks & Commodities, Address: 240 Old St, London EC1V 9EY, United Kingdom, Email: info@tradex1.live
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Great trading app for all market
2026幎4æ17æ¥
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Tradex1live ããã®åç
Dear Vijay Zate,
Thank you for your positive feedback!
Weâre glad to hear that you consider our platform a great trading app for all markets. Your support and trust motivate us to keep improving and delivering the best experience.
Regards,
Team Tradex1.live
30TH DAY | Received my 1Lakh money
Finally, after consecutive follow-ups, with the help of Mohit, today I received my 1Lakh money to my tradex account. Thanks a lot Mr. Mohit for understanding my request and quick resolution on the same. Please have escalation matrix, office address and phone number displayed in your website.
2026幎3æ17æ¥
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Tradex1live ããã®åç
Dear Murthy,
Thank you for sharing your feedback with us.
Weâre glad to hear that your concern has been resolved and that you received your funds successfully. We also appreciate your kind words for Mr. Mohitâyour acknowledgment will surely be shared with him.
At the same time, we truly value your suggestion regarding displaying the escalation matrix, office address, and contact details on our website. Your feedback helps us improve, and we will certainly take this into consideration.
Regards,
Team Tradex1.live
Excellent I'm very happy with thisâŠ
Excellent I'm very happy with this trading platform,
Nice customer service
2026幎4æ16æ¥
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Tradex1live ããã®åç
Dear Raghu,
Thank you for your wonderful feedback!
Weâre delighted to hear that youâre happy with our trading platform and that you had a positive experience with our customer service. Your satisfaction and support mean a lot to us.
Regards,
Team Tradex1.live
Account id 580102
Account id 580102. Still not resolution of my account. The only issue is that i have earned profit. Tradex has put my account on hold for more than 10 months now. They do not have any answer to why they are not releasing my funds
2026幎4æ15æ¥
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Tradex1live ããã®åç
Dear Rahul Jain,
We sincerely apologize for the prolonged delay and inconvenience caused regarding your account (ID: 580102).
We completely understand your concern and regret that the issue remains unresolved despite your previous communications. Please be assured that your case is being treated with the highest priority. Our team is actively reviewing your account and the associated transactions to resolve the matter and release your funds at the earliest.
For any further assistance, please feel free to write to us at support@tradex1.live.
We truly appreciate your patience and will share an update with you shortly.
Regards,
Team Tradex1.live
Easy to use and fast and smooth paymentâŠ
Easy to use and fast and smooth payment process.
2026幎4æ14æ¥
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Tradex1live ããã®åç
Dear Narendra Reddy Naren,
Thank you for your wonderful feedback!
Weâre glad to hear that youâre happy with our fast and smooth payment process, and quick withdrawals. Your support means a lot to us.
Regards,
Team Tradex1.live
Closing position is difficult
Closing position is difficult, previously it is easy to close the deal but in this wave or app it is difficult to close the position, many of the script is not available like lead natural gas spot sensex option chain etc.
2026幎4æ14æ¥
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Tradex1live ããã®åç
Dear Akhilesh Singh,
Thank you for sharing your feedback with us.
We understand your concern regarding the difficulty in closing positions and the unavailability of certain scripts like lead, natural gas spot, and Sensex option chain. Your input is valuable, and we are continuously working to improve platform performance and expand the availability of instruments.
We appreciate your patience and support, and weâre committed to providing you with a smoother and more efficient trading experience.
Regards,
Team Tradex1.live
Feedback
The interface is easy to use. Payins and payouts are quick. Some issues like i can't put SL and TP at the same time. Very few FnO stocks are tradable. When I put the SL, it should show me the SL amount while placing the order. Position sizing calculator is missing.
2026幎4æ13æ¥
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Tradex1live ããã®åç
Dear Aditya Doshi,
Thank you for your feedback.
Weâre glad you like the interface and quick payins/payouts. Your suggestions regarding SL & TP placement, FnO stock availability, SL amount visibility, and position sizing calculator have been noted and shared with our team.
We appreciate your support and are working to improve your experience.
Regards,
Team Tradex1.live
Great platform good customer supportâŠ
Great platform good customer support and quick withdrawal every one should open account
2026幎4æ13æ¥
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Tradex1live ããã®åç
Dear Abhijit Mohite,
Thank you for your wonderful feedback!
Weâre glad to hear that youâre happy with our platform, customer support, and quick withdrawals. Your support means a lot to us.
Regards,
Team Tradex1.live
Amazing ððð experience
Amazing ððð experience
2026幎4æ13æ¥
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Tradex1live ããã®åç
Dear Sharad Krishna,
Thank you for your wonderful feedback! Weâre thrilled to hear that you had an amazing experience with us.
Your support and appreciation mean a lot to our team, and we look forward to continuing to serve you with the best experience possible.
Regards,
Team Tradex1.live
Rs.5000 remittance on 4.4.26 not yet completed
Hi,
My deposit of Rs.5000on 4.4.26 has not yet been credited to my trading account Id:B21206. Earlier, I wrote about it and your company has acknowledged the complaint and promised to resolve the same soonest but as I write now, the same has not been resolved.
The simple complaint has already taken more than 7 days and not yet resolved.
Please redressal the grievance and resolve the issue soonest. Someone has to just see the account statement of Rajesh in Axis Bank (where the amount was remitted) and upon confirmation, need to credit my account since the remittance is complete.
Do this has to take 7 days? Are we dealing with professional company whose internal controls and problem solving machinery are so fragile?
Please do the needful at the earliest after which I will give key critical feedback to improve your trading platform function seemlessly.
2026幎4æ4æ¥
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Tradex1live ããã®åç
Dear Bhaskar,
We sincerely apologize for the delay and inconvenience caused regarding your â¹5,000 deposit dated 04.04.2026.
We understand your concern and regret that the issue remains unresolved despite your earlier communication. Please be assured that your case is being handled on priority, and our team is actively reviewing the transaction details to complete the credit at the earliest.
For any further assistance, please feel free to write to us at support@tradex1.live.
We truly appreciate your patience and will share an update with you shortly.
Regards,
Team Tradex1.live
Order execution issue...baki kadak hai
2026幎4æ10æ¥
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Tradex1live ããã®åç
Dear Manish Jaiswal,
Thank you for your feedback.
Weâre glad to know that everything else is working well for you. We apologize for the order execution issue you faced and our team is continuously working to improve execution speed and reliability.
Your feedback is valuable and helps us enhance our service.
Regards,
Team Tradex1.live
Minimum diposit withdrawal limit shouldâŠ
Minimum diposit withdrawal limit should 500
2026幎4æ9æ¥
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Tradex1live ããã®åç
Dear JÄÅÅÃœ ÃwosÅm,
Thank you for your suggestion.
We appreciate your feedback regarding the minimum deposit and withdrawal limit. We will share this with our team for consideration as we continuously work to improve user experience.
Regards,
Team Tradex1.live
GOOD VERY VERY
2026幎4æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Tradex1live ããã®åç
Dear Manikanta Treaders,
Thank you for your wonderful feedback! ð
Weâre glad youâre enjoying your experience with Tradex1.live. Your support means a lot to us!
Happy Trading!
Team Tradex1.live
Not happy how you are handling accountâŠ
Not happy how you are handling account freeze issue. Almost 3 month my queries are not yet resolved, Ni direct line to discuss the issue. Through support window only answer "as of now no update regarding your ticket we request you to please wait for further updates team is already looking into it." - hearing it from last 3 month
2026幎4æ9æ¥
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Tradex1live ããã®åç
Dear Madhusmita Mishra,
We sincerely apologize for the delay and inconvenience regarding your account issue. We understand your frustration and regret the repeated responses.
Our team is still working on your case and will share updates soon. For further assistance, please contact us at support@tradex1.live.
Regards,
Team Tradex1.live
Its very nice experience ð
2026幎4æ6æ¥
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Tradex1live ããã®åç
Dear Sandeep Bhumkar,
Thank you for your kind feedback! ð
Weâre happy to know youâre having a great experience with Tradex1.live. Your support keeps us motivated!
Happy Trading!
Team Tradex1.live
Nyc platform trading and investingâŠ
Nyc platform trading and investing customer support is good.
2026幎4æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Tradex1live ããã®åç
Dear Parminder Kaushal,
Thank you for your positive feedback! ð
Weâre glad youâre enjoying trading on our platform and that our support team could assist you well. Your support means a lot to us!
Happy Trading!
Team Tradex1.live
Tradex1live ããã®åç
Dear Govind Kushwah,
Thank you for your feedback! ð
Weâre glad youâre satisfied with our services. Your support encourages us to keep improving!
Happy Trading!
Team Tradex1.live
New rule is not good
Platform is very good, but new rule is not good, wait for 2 min to exit even trade is in loss, just remove this boundation then this is perfect for me.
2026幎4æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Tradex1live ããã®åç
Dear Bhhupendra Sharma,
Thank you for your valuable feedback and for appreciating the platform.
We understand your concern regarding the new rule. This feature has been implemented to promote more stable trading conditions and reduce sudden market risks. However, we truly value your suggestion and will share it with our team for further review.
Your feedback helps us improve, and weâre always working to enhance user experience.
Happy Trading!
Team Tradex1.live
Tradex trust app and nice response ðâ€ïž
2026幎4æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Tradex1live ããã®åç
Dear B Sudarsan,
Thank you so much for your kind words and trust in Tradex1.live!
Weâre glad to hear that you had a positive experience with our platform and support team. Your support motivates us to continue improving and providing the best service possible.
Happy Trading!
Team Tradex1.live
Everyone knows this app is fraud inâŠ
Everyone knows this app is fraud in such way but using to earn sometime big amount is not safe this app is not authorised, everything here is temporary and not safe don't use it only use small capital .
2025幎11æ12æ¥
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Tradex1live ããã®åç
Dear Shivam Kumar,
Weâre sorry to hear about your concerns and would like to clarify that Tradex1.live operates with strict security protocols and standard verification processes like KYC to ensure user safety.
We understand that delays or misunderstandings can lead to such perceptions, but we assure you that all user funds and accounts are handled with transparency. We encourage you to connect with our support team so we can address any specific issues you may have faced.
If you have any further concerns, please feel free to reach out to us at support@tradex1.live.
Your feedback is important to us, and we are continuously working to improve our services.
Regards,
Team Tradex1.live
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