I usually love Traeger and their customer support but after experiencing nobody answering the phone and nobody answer the live chat and I’ve been on hold for grand total over 2 hours and I’m still cur... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’ve had this grill for 5 years now and have gone through 3 controllers. When I called this last week, they said I had no warrantee and had to buy another one. I asked why 3 controllers had to be r... もっと見る
I’ve had this grill for eight years. There’s a reason why warranties are short and commit to binding arbitration. It worked ok for the first few years. Since then I’ve replaced the hot rod and temp... もっと見る
Extremely poor quality metal and hardware. Rusts out with ambient humidity alone. Screws are made of cheap metal and strip out with a manual screwdriver. Fan motor quit after about 50 grill uses. Meta... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Traeger grills is the original wood fire grill. Learn about our 6-in-1 cooking versatility. You can grill, bake, smoke, roast, braise, & BBQ with Traeger.
連絡先
Wilmington Avenue 1215, 84106, Salt Lake City, 米国
- traegergrills.com
it is not the best, so far is the worst
I bought it because it is supposed to be the best,however I have been disappointed. The controls does not control the temperature. Tried to smoke a whole chicken, and it up for 225 deg. First time it overshoot and went to 420
Then after reseting it and tried again, it went to 278 and after letting it smoke away it stopped. There was no wind. Tried it again and it did it again. Followed the troubleshooting guide but no luck. I finally gave up and used my old reliable gas grill.
Now I’m here babysitting my ribs to smoke it at 225. Once again, he keeps overshooting it. It goes to 400 plus degree. I’m here,babysitting. I put on on 180 and it never goes down lower than 280. I even put it in just smoke anc the temperature never goes down.
Traeger Grills
The traeger grill itself is a good grill, depending on which one you buy. There are different levels of quality!! If you’re gonna get a traeger pay the extra money and get the better quality grill.
Customer service is probably the worst. The traeger locked up my WiFi router and the only response I got from them was sorry! Then our grill caught fire and again when I confronted customer service, was told “to clean again and see if it happens again”!!!! Reported to BBB, but they can’t force company to do the right thing, only other option for me would be to sue them in civil court, again costing me more money! Grill is good, customer service is the worst!!
I love my grill however.
I love my grill, However for some reason Traeger will not sell anything other than the basics In Utah, you have to order the parts online and wait days and days to get them. When you call corporate, they say oh yeah, we have places in Salt Lake that you can get the parts.This is a lie, both places we went to don't have anything other than the basics like everyone else. Why would you do this to your customers. My next smoker purchase will be a different company one that doesn't lie to their customers.
Love my Traeger grill
Love my Traeger grill. Never BBQ on anything else now. Had my first one for 10 years. Just bought a new one at Costco.
Electronics non-repairable
Traeger grill performs very well BUT they do not repair electronic failures. The display controller is $400 which they are happy to sell but will not repair or refurbish.
This may be a great product IF I could…
This may be a great product IF I could only get it to work! The problem is that I can’t bring the grill close enough to the WiFi in our home to down load the updated Firmware! Without which the €3,000+ Christmas Gift won’t even switch on! You would think there would be other ways to update the firmware, but apparently not! Mega disappointed!
Felt uncomfortable with customer…
Felt uncomfortable with customer service. They try to be your friend but i am just here to get my problem solved, you do not care about my personal life at all.
In regards of the grill, worst product ever, the wi fi grills are a pain in the b u t and so annoying, this was a gift and i will never buy one my own and i totally do not recommend it.
The worse $800 I have ever spent
The worse $800 I have ever spent. Bought it about 3 or 4 years ago. It never could maintain a temperature without shutting down. Took it back to dealer who replaced the brain/motor. Still couldn’t maintain heat. The only level of heat we could use was the high heat which didn’t require smoke so we were limited to roasting chickens and a few other things. And as mentioned in a previous review, the metal components warped under heat. Recently the thing threw and error and shut down. Opened the lid and it had caught fire. I was told the dust from the Traeger pellets was the cause. Cleaned it up. Sifted the dust from the pellets and same thing happened. Now I have to pay someone to haul away this piece of crap.
Timberline Grill. Love it, hate it.
Bought a new Timberline grill/smoker in early 2021. First, the taste of meats prepared on the Traeger cannot be beat. Particularly smoking and reverse searing gives the meat a flavor that gets rave reviews, but....I live in Florida and I cannot recommend the grill for those who live in high humidity regions. Reason number 1, RUST! Everything but the stainless steel shelves is rusting badly. Not just internals but the barrel, legs, sides, everything. Reason number 2, humidity is soaked up by the pellets and then they will not ignite. Traeger says to remove all of the pellets after each use and keep them in a dry area. Really? So after the BBQ when the friends and family are gathered around to socialize, I am supposed to remove all of the pellets from the hopper and chute? How exactly? I've tried removing as many as possible from the hopper and then using a shop vac to suck the ones from the chute. What a pain! Not to mention the expense. Pellets are expensive. I will probably only get about one more year out of the Traeger before it is unusable. Not what I expected from a $2800 grill. I'm going back to a stainless steel propane grill after this experience.
They are junk, don’t buy one.
They are junk. Don’t buy one. They don’t cook anything. They warm it, slowly. I have never had a fail with a gas grill, but several fails with a Traeger. I am surprised they are still fooling people. You’d be better off setting your money on fire, at least it might cook something that way.
Dangerous high risk of grease burn
Dangerous high risk of grease burn. This grill tends to snap warp severely while you’re using it and grease can splatter up into the air onto your face skin any area unexpectedly I do not recommend this grill at all. Contacted the company and they have not done anything not even under warranty zero
Garbage grill & malicious customer support
At first the grill worked amazing. WiFi connect and a pellet sensor; great experience. Until I made baked potatoes and had to use the grill above 400 degrees F. It completely ruined the interior coating of the grill, melted the paint off of the external part of the grill next to the heat source, and the pellet sensor stopped functioning. When I called support and sent images they said it was because of grease damage that I didn’t clean. There was maybe a 4 inch splash of grease near the top of the grill (where the rack sits), and all of the damage occurred at the bottom of the grill next to the heat source. Customer support refuse to replace or repair. Lucking I bough it at Costco, so they can handle holding Traeger financially responsible for this piece of trash. Spend your money elsewhere.
After 2 days it stopped working
After 2 days of purchase the Traeger 575 grill stopped working. we invited people over and bought $200.00 worth of meat. The ignition rod went dead. The day was a complete loss. The disappointment was much worse after all the planning and research.
780 Traeger
780 Traeger , please don’t buy this garbage!!!! Multiple problems! Please buy something else.
They suck!!!
They suck!!!! Have had issues with this crappy unit since day 1 and Traeger won't do anything to fix it since it's "no longer under warranty" the issue is the temp continues to fluctuate and doesn't hold a set temp even after deep cleaning and replacing the RTD probe. I was expecting traeger to have better support....going with another brand that isn't a rip off. Save yourself the headache.
Home Depot
I bought a Traeger grill and from the beginning it would not reach an accurate temperature nor a high enough temperature to sear meat. . It took me 18 months, numerous phone calls and hours of my time to figure out the problem. Every time they blamed my usage of the grill, not their product for the problem. Ultimately it was their defective part. When I asked for some compensation to replace 18 months of lost usage they said there was nothing they could do until finally offering to send me some dry rub and a sticker pack. Embarrassing after all of the mistakes their employees made along the way. I would highly recommend buying another product.
Does not hold temperature at all ,
Does not hold temperature at all ,, varies 80° does not smoke like a smoker should,, hence the word smoker. It is cheaply made and suppose to be top of the line. Very disappointed and no help from customer satisfaction because over 45 days. Bought last fall. Buy and research others,, this is nowhere worth the cost
Expensive products, cheap parts
Everything down to the fasteners are cheap and inconsistent. The lid doesn't close properly. It has electronics that perform on the same level. This is a rotted out company that seems to be shaving every bit of value off of their own product.
This is a POS, made overseas by slave labor, and marked up to the highest possible point.
Traeger sucks.
We bought a “Texas Grill” at Costco in 2018. We thought that being a Traeger, all would be good. It never heated well from the start, and we thought it was normal. Could never get to 300 degrees. Finally called support, which was decent. They sent a new controller, which helped, but did not cure the problem. It still will not cook. We can get to 325, maybe, on a warm day, with no wind. But as soon as we open it, the temp begins to go down, and continues its downward spiral, usually hanging out just around 300 degrees. A very disappointing item. Would not recommend a Traeger to anyone. I tried to “register” the thing on the Traeger site, hoping that maybe we could start a conversation with the company. Our model number is one that does not exist in their selection process, one letter off. And what is a “Province Code?” Cannot continue without that. We just want to drive over this useless thing with a tractor. We went and bought a gas grill so we could actually cook food outside. Never trust a Traeger.
Stay away from Traeger my review…
Stay away from Traeger my review doesn’t even deserve 1 start I used m smoker 2.5 in the 4 months that I have purchased it I spent 1300.00$ not even further have of that I have replaced the auger motor which I waited 2 weeks for that did not fixed the problem then texting back and forth then they maybe the decision it was the control board so wait another 2 weeks that did not fixed the problem so I am waiting I call from one of the treagar managers do not by this models absolutely not further a dime if could give no starts I would that don’t waste your money
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








