We purchased a Jabiiru J2 (AWD long wheelbase/high roof Mercedes Sprinter) some 14 months ago. We have been absolutely delighted with the way it handles and the quality fit-out. We recently had it... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had a problem with my pop top roof on my Volks wagon transporter camper home where the roof scissor lift bolt and screw had fallen off. Went to Trakka showroom in Kuring gai and Martin and Daniel wer... もっと見る
Don’t fall for their deception, they offer little to no back up service at all, they don’t return phone calls and their product is only mediocre at best. The original owners who built the once might... もっと見る
企業が回答しました
The only difficulty I experienced was communication. It was impossible to speak with anyone and although some emails were responded to within a day, some took up to two weeks before I got a response.
企業情報
当該企業による記述
The new benchmark in motorhomes and campervans has arrived. TRAKKA’s latest fleet combines cutting-edge technology, bold design, and unmatched durability. With 50 years of expertise, our Sydney-based team has raised the bar, integrating intelligent systems and premium materials into best-in-class Volkswagen, Fiat, and Mercedes-Benz platforms. The result? A seamless blend of comfort and innovation, built for those ready to explore Australia with confidence and style. Backed by industry-leading after-sales support, TRAKKA delivers not just vehicles, but a lifetime of adventure.
連絡先
9-11 Beaumont Road, 2080, Mount Kuring-Gai, オーストラリア
- connect@trakka.com.au
- trakka.com.au
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この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Disliked having to buy additional parts…
Disliked having to buy additional parts to install the engine guard. The bolts required were listed with the wrong thread pattern so emails and phone calls were required to sort out the issue along with an additional trip to get another set of bolts. Why don’t they come with the product.
Communication
The only difficulty I experienced was communication. It was impossible to speak with anyone and although some emails were responded to within a day, some took up to two weeks before I got a response.
Trakka service
Trakka have always been very helpful with any issues. I have been able to contact them when needed for advice. 12 monthly house services have kept my vehicle chugging along happily.
Parts and service
I ordered four individual parts for my vehicle which was processed and sent with tracking within the specified time and all pieces arrived in perfect condition. Very happy with the products and service. Thank you
Organised and very helpful staff
Organised and very helpful staff. Job was done to a high standard.
The person I dealt with was very…
The person I dealt with was very helpful and accommodating. even after the sale. if I was to purchase a new van I would definitely speak with this guy even though he might not be in the sales area.
Friendly staff
Friendly staff, quick response, got the correct parts and delivered quickly. All this was done online & on email.
Poor quality of workmanship and not…
Poor quality of workmanship and not great customer service. Needs to look after customers that are buying expensive motorhomes. Half filling a diesel tank on a $250k purchase is ridiculous.

TRAKKA からの回答
A quality service
A quality service, with all aspects of the Trakkadu checked and sorted - with a warranty issue dealt with promptly without question - a pleasure to.deal.with
We purchased a Jabiiru J2 (AWD long…
We purchased a Jabiiru J2 (AWD long wheelbase/high roof Mercedes Sprinter) some 14 months ago. We have been absolutely delighted with the way it handles and the quality fit-out.
We recently had it in for its 12 month service which was very reasonably priced and were very happy with the report and tips received from Daniel.
Trakka are clearly a trustworthy and quality company with a great range and excellent after sales service.
Quick response & delivery.
Easy to deal with
Thanks again,Trakka
Thanks again,Trakka, friendly courteous attention fixed everything except the diesel cooker maybe a replacement is required
Friendly staff
Friendly staff. Long but enjoyable wait for vehicle with tea/coffee available.Helpful handover of vehicle.However some dirty handprints on various sections of the vehicle were hard to remove(after the vehicle was delivered newly washed).Horrix clips for blinds were not available and we were to be advised where we could get them from but have not heard anything as yet.

TRAKKA からの回答
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