Transform ロゎ
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Transform レビュヌ 108

•
TrustScore 5段階評䟡の5

4.9

宝石店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

The watch boxes and rolls are so beautifully made and high quality and the customer service is excellent, which made me really happy to support a small business that actually cares about their custome... もっず芋る

5぀星のうち5の評䟡

Great product, beautifully packaged and arrived quickly. Would not hesitate to recommend and will be buying as future gifts!

5぀星のうち5の評䟡

Loved that this is a small company, from the website the watch boxes looked well made, with love and care. I ordered between Christmas and New Year not expecting it for at least a week, but even perso... もっず芋る

5぀星のうち5の評䟡

Beautifully, smart products and excellent customer service. I was impressed with the carefully thought out packaging too! It protects the boxes in transport and gives an elegant, high end look. I n... もっず芋る

䌁業情報

  1. 宝石店
  2. ファッション アクセサリヌ店
  3. 時蚈店

圓該䌁業による蚘述

Quality Unisex Jewellery & Watch Storage

連絡先

4.9

優良

TrustScore 5段階評䟡の5

108件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Quality all the way.

I received this fantastic watch box by winning a giveaway on Instagram. It arrived beautifully packaged so would make a wonderful gift. The box itself is gorgeous in its matt black finish and obviously built to a very high standard. I have absolutely no hesitation in recommending this product and the company.

2022幎1月27日
自発的なレビュヌ
5぀星のうち2の評䟡

Disappointed

Firstly I have been sent the wrong item which was a smaller, cheaper box. It ruined Christmas a bit as this was a present and I noticed the mistake only once the present was opened. The seller had the correct attitude, he accepted to exchange for the correct box at no cost.

Secondly, the packaging was sturdy (I noticed however that the first box was wrapped in a nice black tissue paper, the second box was wrapped in a plastic bag) and the box looked nice at first glance. However looking at it closely you cannot fail to notice the smudges on the glass cover as if it has been cleaned with a greasy cloth. Also, one of the watch pillows has a stitch which is unglued. Lastly, one of the partition dividers does not sit straight in the box.

I am disappointed. For me the quality of the box is not justified by the price.

2022幎1月7日
自発的なレビュヌ
Transform ロゎ

Transform からの回答

Dear Arlette,

We can only further apologise for sending the wrong item and any inconvenience caused. Christmas was an extremely busy time for us and unfortunately these rare mistakes do happen and we immediately rectify them when they do.

Unfortunately, due to the high demand at Christmas we had a shortage of tissue paper which meant we could not wrap the replacement item. We can say with absolute certainty that we do not use “greasy” cloths to clean the glass of our products as this would do quite the opposite of cleaning them. We are aware that during colder months sometimes the glass can appear to be clouded when it is transported, however this is easily polished out with a micro fibre cloth.

We and many of our customers believe that our products are excellent value for money as reflected in many of our reviews.

As a small business we take pride in customer service and as stated in our returns policy, if a good is not to your satisfaction we will always cooperate in an exchange or refund providing the product has not been used and returned in original packaging within the specified timeframe.

Kind regards,

Transform team

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