Transformulas レビュー 

Transformulas からの回答

20時間前

Thank you for your wonderful review, Gloria! We are delighted to hear that your orders always arrive promptly and seamlessly. Ensuring you are never without your beloved Transformulas products is always our priority, and we truly appreciate your continued support.

Transformulas からの回答

3日前

Thank you so much for taking the time to write such a wonderful review, Maya. We’re absolutely delighted to hear how much you are loving the Marine Miracle Collection!

We completely agree with you - Marine Miracle EyeZone truly works wonders for the appearance of dark circles and tired looking eyes. Its powerful formula is enriched with carefully selected ingredients designed to brighten, refresh, and revitalise the delicate eye area.

Dipeptide-2 helps to promote lymphatic drainage and reduce fluid retention, while Aldavine 5X works as a targeted anti-inflammatory to strengthen the skin and reduce fragility. Hesperidin Methyl Chalcone and Blue Lotus help to soothe the skin, minimise signs of stress, and soften the appearance of fine lines and wrinkles.

Thank you again for sharing your experience - we’re so pleased that Marine Miracle EyeZone has become such a cherished part of your skincare routine. We hope you continue to discover even more of the Transformulas range that you simply can’t be without!

Transformulas からの回答

2日前

Hi Kelly,

Thank you for taking the time to share your feedback. We’re sorry to hear that Eyelifting in a Tube hasn’t met your expectations so far.

I can see that your order was received last week. While many customers notice an immediate lifting effect, we recommend using the product consistently for at least 28 days to experience the full long-term benefits, including improved firmness, elasticity, and a smoother-looking eye area.

As Eyelifting in a Tube works differently from a traditional eye cream, the application technique can make a real difference to the instant visible results.

We’d love for you to give it another try using this method:
1. Apply a small amount beneath the eye, across the brow bone towards the temple, and just under the eyebrow.
2. Allow the serum to absorb for a few seconds until it feels slightly tacky.
3. Using your index finger, gently sweep upwards and outwards in a lifting motion, holding beneath the brow arch for a few seconds before repeating.

What makes this product so special is that it not only provides an instant lifting effect, but also supports long-term improvements when used daily, thanks to its blend of botanicals, peptides, and advanced skincare ingredients, including:

• Kigelia Africana Extract – helps to soothe, firm, tighten, and reduce the appearance of sagging skin.
• Hydroxypropyl Cyclodextrin – helps to naturally lift and smooth the eye area.
• Konjac Root – helps reduce the appearance of fine lines while supporting plumper looking skin through its excellent water absorbing properties.
• Tree of Everlasting Youth – helps to protect, moisturise, soothe, and brighten the delicate eye area, including the appearance of dark circles.
• Peptides – help stimulate collagen production, promoting skin firmness and elasticity over time.

We truly want you to enjoy the results that so many of our customers love, and we’d be delighted to offer any further application advice. Please do get in touch with us directly at customercare@transformulas.com — we’d love the opportunity to help turn your experience around.

Kind regards,
The Transformulas Team

Transformulas からの回答

7日前

Thank you so much for your lovely review, Fiona! We're delighted to hear you're enjoying Eyelifting in a Tube. It's a firm favourite within the Transformulas community thanks to its incredible multi-tasking formula. Not only does this innovative gel deliver an instant lifting effect, but with continued use it also helps to improve the appearance of skin firmness while reducing the look of puffiness. It's no surprise that it has been recognised by British Vogue as a leading needle-free solution! We hope you continue to love the results and that it becomes an irreplaceable part of your daily skincare routine.

Transformulas からの回答

2026年7月13日

Thank you so much for your lovely review, Ina! We're delighted you were able to stock up on your favourites while visiting the UK. It truly means the world to us that Transformulas has become such a staple in your everyday skincare routine. We can't wait to continue being part of your skincare journey!

Transformulas からの回答

2026年7月9日

Thank you so much for your wonderful review, Sarah! We’re absolutely delighted to hear that you had such a positive experience with our customer service team. Your kind words truly mean so much, and I’ll be sure to share your lovely feedback with the team.

We hope you absolutely love your order and that our Marine Miracle Crème becomes a treasured part of your everyday skincare routine. Enjoy every moment of your Transformulas journey!

Transformulas からの回答

2026年6月29日

Thank you so much for your wonderful review! We always strive to provide the very best service to all of our valued customers because we believe you deserve nothing less. We're so pleased to hear that your experience reflected this, and I'll be sure to pass your lovely feedback on to our customer service team. We hope you absolutely love your order! 😊

Transformulas からの回答

2026年6月26日

Thanks so much for your wonderful review, Anne! We’re delighted to hear that you’re loving the Marine Miracle Signature Collection. With its powerful blend of potent ingredients, the collection delivers impressive results while remaining beautifully lightweight and comfortable on the skin.

Transformulas からの回答

2026年7月9日

Hi Mette,

I'm so sorry to hear about the delay in receiving your order.

I can see that you've since been in touch with our customer service team, and I'm pleased they were able to arrange a replacement for you. Unfortunately, issues with couriers can sometimes be outside of our control, but please be assured that we always do everything we can to resolve matters as quickly as possible.

We truly hope this experience doesn't overshadow the quality of our fabulous products. Thank you so much for your patience and understanding while we worked to put things right. We hope we've been able to turn this unfortunate situation into a positive one, and that you absolutely love your Transformulas products!

Transformulas からの回答

2026年6月15日

Hi Lisa, I am very sorry to hear that your order has not yet arrived.

I can see that you have already been in touch with our Customer Care team and are currently corresponding with them regarding this matter. Please be assured that they are actively investigating the issue with our warehouse and are treating it as a priority.

We will do everything we can to resolve this for you as quickly as possible and will provide an update as soon as we have more information. As I hope you can appreciate, on rare occasions issues can arise within the courier network that are unfortunately outside of our control. While this is not the level of service we strive for, these situations are uncommon and the vast majority of orders arrive the next working day without any issue.

We sincerely apologise for the inconvenience caused and hope that, in light of our efforts to resolve this matter as quickly as possible, you may consider revisiting your 1-star review.

Transformulas からの回答

2026年6月15日

Thank you so much, Marian, for your lovely review!

To ensure you're among the first to hear about our exclusive offers, promotions and new product launches, we would recommend signing up to our newsletter if you haven't already.

If you have any holidays planned, do keep an eye out for Transformulas onboard your flight, where a selection of our products are available to purchase at duty-free prices.

As for FaceFixers WrinkleBlock and Eyelifting in a Tube, these are two of our most-loved products and firm favourites among the Transformulas community. We are confident that once you've experienced them for yourself, they will become essential staples in your skincare routine!

We hope you continue to enjoy your Transformulas journey and look forward to welcoming you back soon.

Transformulas からの回答

2026年6月15日

Thank you so much for your fabulous review, David!

We are incredibly proud of our products, and we're delighted to hear that you find them truly irreplaceable. There is no greater compliment than knowing that Transformulas has become such an important part of your daily skincare routine.

Thank you for your continued loyalty and support. We look forward to being part of your skincare journey for many years to come.

Transformulas からの回答

2026年5月15日

Thank you so much for your lovely review, Jason. We’re delighted to hear that the Marine Miracle Collection has become a staple in your daily skincare routine! It really does work wonders in helping to rejuvenate and hydrate the skin while aiding collagen production, leaving skin looking youthful, radiant and glowing!

Transformulas からの回答

2026年5月12日

Thank you so much for your incredibly kind words - we are absolutely thrilled to hear how much you and your skin love our products and that you’ve had such a positive experience with our service too!

Transformulas からの回答

2026年4月27日

Tack så mycket för din fantastiska recension! Vi är så glada att höra att du älskar krämen och uppskattar verkligen ditt fortsatta stöd som en långvarig medlem av Transformulas-familjen.

Tyvärr är tullavgifter utanför vår kontroll och kan inte undvikas. Men om du ska resa inom kort, håll utkik - vi har varor på utvalda flyg till tullfria priser!

Transformulas からの回答

2026年3月11日

Hi Paul, we're pleased to hear that you're happy with the product itself but saddened that a 1 star review has been left on the basis of our choice of models in a marketing campaign. Our newsletter imagery was chosen to celebrate a mother and daughter relationship of strength from two of our loyal customers for Mother's Day.

Transformulas からの回答

2026年3月9日

Thank you so much for your wonderful review! We’re delighted to hear that the crème has been working so well for your under-eye area. Formulated with a powerful blend of ingredients - including Aldavine® 5X, Rigin, Hesperidin Methyl Chalcone, Blue Lotus, Trealix, and Chamomilla Recutita - it’s designed to rejuvenate and strengthen the delicate skin around the eyes.

Many people notice a difference in a short amount of time, and with continued use as part of your daily routine, the benefits become even more noticeable. These can include reduced under eye bags, deep hydration, a softer appearance of fine lines and wrinkles, and support for collagen production.

We truly hope you continue to enjoy the incredible results and benefits of Marine Miracle EyeZone!

Transformulas からの回答

2026年3月2日

Hi Linda - thank you so much for your lovely review! We’re working with Jet2 to bring the Marine Miracle EyeZone back on flights, but unfortunately, limited space is presenting a bit of a challenge. In the meantime, we’re so happy to hear you’ve ordered the cream directly from our website! If you haven’t already, please consider subscribing to our newsletter – we’d love for you to be the first to hear about any upcoming discounts or promotions. Thank you for your continued support and we hope you're loving your EyeZone!