Monique was so patient and helpful as we made changes and had to cancel and rebook our tickets. There was a lot of back and forth, and she handled it all so kindly. We especially appreciated her help... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Tsholo was an absolute please to work with for the last minute request for flights and accommodation for Alfred Tlemo in Cape Town. Looking forward to working with her again soon!
企業が回答しました
Our dedicated travel specialist, Michelle, is very helpful and always solves complex problems with a smile. I am so happy working with her! Her service is consistently 5-star, no matter how complicate... もっと見る
企業が回答しました
Just back from Folkstone Kent ,fantastic holiday . Our coach driver Rob was a star. Very helpful, always cheerful, willing to help. Kept us informed throughout our holidays always on time when w... もっと見る
企業が回答しました
企業情報
当該企業による記述
✈️ Business Travel Specialists. At The Travel Group, we don’t do cookie-cutter. We do custom-crafted corporate travel that fits your business like a tailored suit: sharp, smart, and built to move with you. Every client gets their own bespoke corporate travel management solution because no two businesses are the same, and we think your travel service should reflect that. 🌍 From pricing to preferences, flights to fine details, we’ve got you covered with service that flexes around your needs. We're not just here to book trips, we're here to elevate your travel game and keep your people moving like pros. 💼 Ready to experience business travel with a twist of fresh? Join us on a journey where service has no ceiling, and your success is our destination.
Our Service & Savings Guarantee
If we don't hit the mark, we pay you!
That’s right, we don’t just talk the talk. We back it up with a bold promise:
🛎️ Not happy with our service? Simple, don’t pay for it.
💸 If we can’t save you on your current travel spend, We will pay you £500.
連絡先
18 The Mansion, Wrest Park, MK45 4HR, Silsoe, 英国
- +44 2033 751611
- info@travel-group.com
- travel-group.uk
4.8
優良
287件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bianco responded very quicky with my…
Bianco responded very quicky with my request for a quote and all went very smooth. She is great.
Thank you
Jeanne
2026年8月26日
The Travel Group からの回答
Thank you for the lovely review, Jeanne! ✈️ We’re thrilled everything went smoothly from quote to takeoff. We always aim to keep the planning turbulence-free and the good vibes at cruising altitude! 😄🌍 Happy travels, and we hope to help with your next adventure!
The Travel Group からの回答
Ryanair may want to charge extra for the drama… luckily, we make sure that’s one add-on you don’t get! 😂✈️
Samkelo has been doing the amazing…
Samkelo has been doing the amazing work, her customer service excellence, timeous, professional, efficient. her critical thinking skills and solution driven approach, her attention to detail and acumen is to be one of the best, my entire office - colleagues rate her highly! there is no The Travel Group without Samkelo!!
2026年8月21日
The Travel Group からの回答
Okay, okay… we get the message — Samkelo stays! 😂✈️ Sounds like she’s earned herself a serious fan club in your office. Thank you for such an incredible review, this one deserves its own boarding announcement! 📣
Just back from Folkstone Kent…
Just back from Folkstone Kent ,fantastic holiday . Our coach driver Rob was a star. Very helpful, always cheerful, willing to help. Kept us informed throughout our holidays always on time when we went on trips & going & returning from our holidays .He is an asset to your company .
2026年8月21日
自発的なレビュー
The Travel Group からの回答
Sounds like Rob had the wheels turning and the smiles going 😄🚌 Thank you for the review.
Excellent service
Bianca Fivaz is friendly, helpful and super fast on her turnaround time. Constant communication and assistance. Love and appreciate it!
2026年8月10日
The Travel Group からの回答
Fast replies, great service and no holding music, now that’s our kind of travel itinerary! 😂✈️ Thanks for the love, we really appreciate it!
The Travel Group からの回答
Great price AND last-minute service? ✈️ We love a bargain almost as much as airlines love charging for baggage. 😂 Thanks for the love!
The Travel Group からの回答
Well, this review just upgraded our day to Business Class! 😂🥂✈️ Thank you so much for the recommendation!
The Travel Group からの回答
We’re starting to think Kiaran’s passport says “Occupation: Making Travel Look Easy.” 😂🌍 Thanks so much for the kind words!
Bianca has been great
Bianca has been great, on a daily basis, with our busy travel schedule. Keep up the good work
2026年8月12日
The Travel Group からの回答
If keeping hectic travel schedules running smoothly was an Olympic sport, Bianca would need extra baggage allowance for the medals. 🥇😂✈️ Thanks for the fantastic feedback, this has made our day (and grown our ego 😂)
Great support
Efficiently arranged my travels, and promptly communicated all relevant information.
2026年8月13日
The Travel Group からの回答
Smooth travels and no turbulence along the way, just how we like it! Thanks for the great feedback, and here’s to many more stress-free adventures! 🌍😄
Bianca is the best
Bianca is the best at what she does and she always comes with solutions and suggestions, she is so efficient I never have to follow up with anything because she always delivers on time.
2026年8月7日
The Travel Group からの回答
Now THAT’S what we call first-class service! ✈️🌍 Bianca clearly has the travel superpower of staying one step ahead — solutions ready, suggestions flowing, and no follow-up required! 🙌
Thank you for the fantastic feedback. We’ll make sure Bianca gets her well-deserved boarding pass to the Customer Service Hall of Fame! 🏆✈️
The turn around time was so quick and…
The turn around time was so quick and responses on time.
2026年8月5日
The Travel Group からの回答
Thanks for the great review! ✈️ We like to keep things moving faster than a business traveller with only hand luggage. 😄 We can't wait to help with your next trip!
The service is just so excellent and…
The service is just so excellent and the staff is very good at what they do. The booking process and response time is quick. And did I mention how friendly and easy it they are? The agent I work with Bianca, I call her "B" is just the best👌😉🙌
2026年8月5日
The Travel Group からの回答
Thanks so much for the fantastic review! 💙 We'll be sure to share this with "B", although we're fairly certain she'll be requesting Executive Lounge access after reading it! 😂✈️ We look forward to keeping your business trips smooth, stress-free, and free of turbulence.
MBA International Module Travel
I'm pleased with Bianca's response. She was quick and thorough :)
Thank you for the great service
2026年8月4日
The Travel Group からの回答
We knew Bianca was good... but now she's going to expect an upgrade to the captain's seat! 😂✈️ Thanks for making our day. We'll make sure she gets the credit she deserves, here's to many more hassle-free adventures together! 🌍
Great Service
Charmaine and the team always go out of their way to assist. Efficient and Effective
2026年7月22日
The Travel Group からの回答
Some people collect stamps... Charmaine collects happy travellers. 😎 Thanks for the fantastic review! We'll keep going the extra mile (and a few thousand air miles too). ✈️
The Travel Group からの回答
Thanks for the awesome review! 😄 We aim to keep business travel like a well-packed suitcase, everything where it should be, with no unexpected baggage!
Bianca is just one of the best!
Bianca is just one of the best agents I have worked with! Her flexibility, professionalism and availability in providing high-quality and time-sensitive service is unmatched!
2026年7月16日
The Travel Group からの回答
Reviews like this are better than a surprise flight upgrade! Thanks for taking the time to share your experience. We'll be sure Bianca gets the first-class recognition she deserves.
The Travel Group からの回答
You've officially made Michelle's day! Thanks for the kind words, we'll be sure to pass them on.
Smooth and proactive travel itinerary…
Smooth and proactive travel itinerary and reservation process.
2026年7月10日
The Travel Group からの回答
Thank you so much! We're thrilled to hear everything was smooth from start to finish. We like to think of ourselves as travel planners with a sixth sense, staying one step ahead so you can simply enjoy the journey. We look forward to helping with your next adventure! ✈️
Quick and helpful service!
2026年6月26日
The Travel Group からの回答
We like to think great service is a bit like catching a flight... nobody enjoys waiting around. ✈️⚡
Thanks for the fantastic review!
Trustpilot エクスペリエンス
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