Travel Campus レビュー 

Travel Campus からの回答

2026年6月3日

Thank you for taking the time to share your experience.

It's wonderful to know that your booking process was smooth and hassle-free. At Travel Campus, we work hard to make travel planning simple and stress-free, so your feedback is greatly appreciated.

Rachel will be delighted to hear your kind words. Thank you for choosing Travel Campus, and we look forward to helping you create many more memorable journeys in the future.

Warm regards,
Travel Campus Team

Travel Campus からの回答

2026年6月3日

Thank you for your wonderful review and for choosing Travel Campus for your family's travel arrangements.

We are delighted to hear that Basil was able to find the right flights to suit your needs and provide you with excellent service throughout the booking process. Delivering personalized support and ensuring our customers travel with confidence is always our goal.

Your recommendation means a great deal to us, and we truly appreciate your trust. We will be sure to share your kind feedback with Basil.

We look forward to assisting you and your family with many more journeys in the future.

Best regards,
Travel Campus Team

Travel Campus からの回答

2026年6月17日

Thank you for your wonderful feedback.

We are delighted to hear that Rehan made your experience a great one. Patience, understanding, and excellent customer care are qualities we value highly, and it's fantastic to know that Rehan provided the support and attention you deserved throughout the booking process.

Your kind words mean a lot to us, and we will be sure to share your feedback with Rehan. Recognition like this motivates our team to continue delivering the highest level of service to all our customers.

Thank you for choosing Travel Campus. We truly appreciate your trust and look forward to assisting you with your future travel plans.

Warm regards,

The Travel Campus Team

Travel Campus からの回答

2026年6月17日

Thank you for your kind review and for choosing Travel Campus.

We are delighted to hear that Rehan was helpful, easy to communicate with, and able to assist you in finding the best travel options. Providing excellent customer service and great value to our clients is always our goal.

Your feedback is greatly appreciated, and we will be sure to share your comments with Rehan. He will be pleased to know that his efforts made a positive impact on your booking experience.

Thank you for your trust and support. We look forward to helping you with your future travel plans.

Warm regards,

The Travel Campus Team

Travel Campus からの回答

2026年6月17日

Dear Customer,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations.

At Travel Campus, we strive to provide clear communication, professional service, and support throughout the booking process, so it is disappointing to learn that you feel we fell short in your case.

We take concerns regarding refunds, transparency, and customer service very seriously.
Airline ticket cancellations and refunds are governed by the fare rules set by the airline at the time of booking. Depending on the ticket type purchased, airlines may apply cancellation penalties, fare differences, and administrative charges, which can significantly affect the final refund amount. In addition, any non-refundable airline taxes, supplier fees, or applicable service charges may also be deducted. As a travel agency, we are required to process refunds in accordance with the airline's published fare conditions and can only refund the amount authorised by the airline once all applicable deductions have been applied.

We sincerely apologize if any aspect of our communication left you feeling unsupported or dissatisfied. This is certainly not the level of service we aim to deliver.

We would welcome the opportunity to review your case in detail and address any outstanding concerns. Please contact our management team directly at bookings@travelcampus.co.uk with your booking reference so that we can investigate the matter thoroughly and provide clarification where needed.

We value all customer feedback as it helps us improve our services, and we hope to have the opportunity to resolve this matter for you.

Kind regards,

The Travel Campus Management Team

Travel Campus からの回答

2026年6月17日

Dear Qhubekani,

Thank you for your wonderful review and for placing your trust in Travel Campus.

We understand that booking travel online can sometimes feel uncertain at first, so we are especially pleased to hear that Rehan was able to provide the reassurance, service, and support you needed. Delivering a fast, reliable, and professional experience is exactly what we strive for.

Your kind words mean a great deal to us, and we will be sure to share your feedback with Rehan. He will be delighted to know that he helped make your booking experience a positive one.

Thank you once again for choosing Travel Campus. We look forward to assisting you with many more journeys in the future.

Warm regards,

The Travel Campus Team

Travel Campus からの回答

2026年6月28日

Thank you so much for your wonderful review and for recommending Travel Campus.

We're delighted to hear that Eva was able to help you find the best travel option and provide you with excellent service. Our team is committed to offering the best possible travel solutions while ensuring every customer has a smooth and enjoyable booking experience.

Your recommendation means a great deal to us, and we truly appreciate your trust in Travel Campus. We look forward to assisting you with your future travel plans.

Kind regards,

Travel Campus Team

Travel Campus からの回答

2026年6月28日

Thank you so much for taking the time to share such a detailed and thoughtful review.

We are delighted to hear that Eva was able to find a flight that suited your schedule, destination, and budget, and that our flexible payment plans made your booking even more convenient.

We're especially pleased that the duplicate payment issue was resolved quickly and transparently. Providing honest, reliable, and professional service is at the heart of what we do, and we're glad that Eva, our management team, and the rest of the team were able to resolve the matter promptly and ensure you received both your refund and your tickets without delay.

Your kind words about Eva and the team mean a great deal to us, and your recommendation is truly appreciated. Thank you for placing your trust in Travel Campus. We look forward to assisting you with many more journeys in the future.

Kind regards,

Travel Campus Team

Travel Campus からの回答

2026年6月28日

Thank you for your wonderful review and for choosing Travel Campus.

We are delighted to hear that Jay provided you with reassuring, professional, and helpful support throughout your booking journey. We understand that planning a trip can sometimes be stressful, so it's especially rewarding to know that Jay was able to give you confidence and assist you every step of the way.

Your kind words mean a great deal to both Jay and the entire Travel Campus team. Thank you for placing your trust in us, and we're thrilled we could help make your trip possible.

We look forward to assisting you with your future travel plans.

Kind regards,

Travel Campus Team

Travel Campus からの回答

2026年6月28日

Thank you for your kind review!

We're delighted to hear that Mark Jones was able to make your booking experience smooth and stress-free. Providing friendly, reliable, and professional service is what we strive for, and your feedback is greatly appreciated.

We'll be sure to pass your kind words on to Mark. Thank you for choosing Travel Campus, and we look forward to assisting you with your future travel plans.

Kind regards,

Travel Campus Team

Travel Campus からの回答

2026年6月28日

Thank you for your wonderful review and for choosing Travel Campus for your travel needs.

We're delighted to hear that your first experience with us was efficient and helpful, and that Eva provided you with excellent service throughout the booking process. Making travel simple and stress-free for our customers is always our goal.

Your recommendation means a great deal to us, and we truly appreciate your trust in Travel Campus. We look forward to assisting you with many more journeys in the future.

Kind regards,

Travel Campus Team

Travel Campus からの回答

2026年6月28日

Thank you so much for your amazing review and for taking the time to share your experience.

We are thrilled to hear that Eva was able to guide you through your booking with patience, professionalism, and a friendly approach. We understand that travel arrangements can sometimes feel overwhelming, and we're delighted that Eva took the time to explain everything clearly and ensure you felt comfortable throughout the process. Going the extra mile for our customers is something we truly value, and your recognition of her dedication means a great deal.

We'll be sure to pass your wonderful comments on to Eva—she'll be delighted to know she made such a positive impact on your experience.

Thank you for your recommendation and for placing your trust in Travel Campus. We look forward to helping you with many more journeys in the future.

Kind regards,

Travel Campus Team

Travel Campus からの回答

2026年6月28日

Thank you for taking the time to share your feedback.

We're sorry to hear that your experience did not meet your expectations. At Travel Campus, we strive to provide every customer with professional, courteous, and helpful service, so we're disappointed to learn that you felt this was not reflected during your interaction.

We genuinely appreciate your comments, as they help us identify areas where we can improve. Your feedback has been shared with the relevant management team, and we will review it internally to ensure we continue maintaining the high standards of service our customers expect.

We value your business and hope to have the opportunity to provide you with a much better experience in the future.

Kind regards,

Travel Campus Team