They try not to take returns despite guaranteeing them on their site
Item shipped from Chine despite the shop being called Trevinae London. The top I ordered was way too big so I requested a refund as per their returns policy which states return in 30 days for full refund. Their response was for me to keep the existing top and pay around £10 for a different size, after saying no because delivery would not arrive when I needed it, the second option was a 10% refund, and the third option was 50% store credit. The clothes were poor quality for the price and at the time of writing they have not yet honoured their own returns policy.







