truehost.com.ng レビュー 161

They are just there, affordable services to help web designers like me

Mr Emmanuel was calm and considerate!
I highly recommend

Emmanuel, help me resolve the domain name today, thanks

You did you diliver as promised, after more than 2 weeks of hosting i could not acess my cPanel

Very unreliable service, poor customer service. Please stay away.

I purchased a VPS from Truehost for an AI deployment project, and the experience has been incredibly frustrating.

1. The Delay: In an industry where VPS provisioning is usually instant, it took Truehost a full 24 hours to get my server live. Despite this delay, my billing cycle began immediately, meaning I was charged for a day I had no access.

2. Dismissive Support: When I reached out to customer service, there was no apology for the delay. Most importantly, the support agents completely ignored my technical questions, giving only vague, one-sentence updates about when the server would be ready.

3. Modern Standards: If you are a developer looking for a reliable "on-demand" cloud experience, look elsewhere. The hardware might be affordable, but the setup speed and lack of human support make it a poor choice for serious projects.

Bottom line: 1 star for making a simple setup feel like a 2-day struggle.

Their chatbot Zola destroyed my site and didn't let me chat with a customer support agent on whatsapp. Immediately i bought my domain i was greeted with heavy issues which i solved MYSELF this night. i believe a human is behind that bot and i don't think it's the same person i chatted with when i got my first domain 3 years ago. I'l l transfer my domain very soon.

Don't waste your money on Truehost, you'll be greeted with issues immediatey and they won't be minor issues. If you go to the support a bot will reply and will not let you chat with an agent until it has wasted 48 hours of your time. it is a disgrace and it's exhausting

you have poor customer support

My experience was a very good one particularly when I spoke to a customer support named Emmanuel who made everything easier to navigate for me.

You’re the best

You are thiefs, scammers. I paid for a VPS service I never received. Please avoid them they are organised thief.

The online live representative is very patient and attentive

worst experience not helpful atall. am ending all my services with them and i wont advice anyone to use them. they just put a bot that can solve problem in all their chat and it will refuse to transfer

I've had my fair share of issues with other hosting platforms, but I would have to say, when it comes to good customer support, kudos to the support team on truehost. I dare say this is one of the best I've seen so far. They also have affordable prices for their service compared to other platforms with good uptime too.
A job well done👍

Best customer support ever . Thank you Isaac for being patient with me and making everything so easy .

Rahab was Phenomenal

Very bad experience