NO SHOW!! Inconsistency with scheduling. Every time I call I receive a different date. The on-going M.O. theme is there has been an “Emergency “ with the technician.Customer service representatives co... もっと見る

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Evidently this company do not record the conversations with their employees and costumers. This company is only interested in their capital gain until professionalism is TOTALLY unnecessary. I paid f... もっと見る
企業が回答しました
For the first 10 months, weeds slight disappeared. For the Last two months, during spring, I noticed that my centipede grass was all dead and the weeds were growing. The centipede was definitely not d... もっと見る
Horrible service. More weeds in my lawn now than before they treated it. They never come when scheduled. I paid extra for spring aeration and they didn’t come until late summer, the time of year yo... もっと見る
企業が回答しました
企業情報
当該企業による記述
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
当該企業による記述

TruGreen Guarantee
Our work is backed by the TruGreen Guarantee

連絡先
221 Lyon Lane, 35211, Birmingham, AL, 米国
- (205) 942-3963
ネガティブなレビューの 72%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
NO SHOW!
NO SHOW!! Inconsistency with scheduling. Every time I call I receive a different date. The on-going M.O. theme is there has been an “Emergency “ with the technician.Customer service representatives come across as “Crackheads”
The Services Are Not Worth It
Evidently this company do not record the conversations with their employees and costumers. This company is only interested in their capital gain until professionalism is TOTALLY unnecessary. I paid for services FOR MORE THAN THREE MONTHS that i only recieved a portion of. Trugreen's astronomical prices ARE not displayed through such poor taste of costumer service from representatives. I was hung up on more than once and i couldn't take it no more. RUN FOR YOUR LIFE!!! I TRIED ON SEVERAL OCCASIONS TO GIVE THEM A CHANCE TO CORRECT THEIR WRONGS. THEY DIDN'T CARE AND TRIED FIXING IT. I was talked to like lessor than an animal. AGAIN RUN FOR YOUR LIFE!!!

TruGreen - Birmingham からの回答
Trugreen killed my grass and growing more weeds
For the first 10 months, weeds slight disappeared. For the Last two months, during spring, I noticed that my centipede grass was all dead and the weeds were growing. The centipede was definitely not dormant because my neighbors grass was green. I have lots of pictures.
Money for nothing spent a lot of money for nothing!!!
I’ve spent a lot of money for nothing!!!

TruGreen - Birmingham からの回答
Horrible service
Horrible service. More weeds in my lawn now than before they treated it. They never come when scheduled. I paid extra for spring aeration and they didn’t come until late summer, the time of year you’re not supposed to do it.
I paid upfront for a year and haven’t seen them for months.

TruGreen - Birmingham からの回答
This company has been a disaster since…
This company has been a disaster since I paid for my service. I still have weeds, which I paid extra. I was asked on a regular basis to get the service by Kle the sales rep, when I told him that I would contact them when I was ready. I have tried to contact him for the past month about the poor service, and he won't return my phone calls. But, you hounded me to get my money. They are never on time, never know what they are suppose to do. I have to call constantly to let them know that the lawn person doesn't know what to do. I have never experienced such incompatence in my life. I'm expecting a full refund of my money. Oh, one of the lawn care personnel was parked in my front yard sleep in the trunk. I had to wake him to do my lawn service. Such a waste of my money. Just a poorly ran business with a lack of communication. Vivian Madison the customer.

TruGreen - Birmingham からの回答
crappy service
Thank goodness for cameras. First time customer of TruGreen. Was expecting an assessment as a first time customer...at least that's what you are told on all their marketing. I was told the fungal areas were lack of water...interesting since it rains everyday and I know from past experience what fungus looks like. More importantly he didn't do 1/3 of my yard, and the parts he did do was incomplete at best cause I watched him do it, or put more appropriately watched him not do it. It is sad that you have to monitor a service to make sure the job gets done right.
Follow up comment...left a message last week for the local supervisor to call me and I was told he would call me by Saturday august 14...of course that never happened.

TruGreen - Birmingham からの回答
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