Trulydentaluk レビュー 

Trulydentaluk からの回答

2026年3月24日

Thank you for your kind feedback.

We’re so pleased to hear that the welcome, advice, and reassurance made your visit special. Hale is a lovely location indeed, and we’re glad you enjoyed your experience with us.

Truly Dental 💙

Trulydentaluk からの回答

2026年3月24日

Thank you for your kind feedback.

We’re so pleased to hear you found the team friendly and the dentist knowledgeable. Your feedback means a great deal to us and is truly appreciated.

Truly Dental 💙

Trulydentaluk からの回答

2026年3月24日

Thank you for your feedback. We’re sorry to hear that your experience felt disappointing and appreciate you bringing this to our attention.

During the call, we do outline the consultation process, including any applicable fees, and provide an overview of treatment options. At your appointment, you would have been advised on which AOX package was most suitable for your needs, with the treatment details and associated costs explained clearly.

We understand how important clear communication is and regret if this did not come across as expected. We would be happy to review your experience with you further and answer any outstanding questions you may have.

Truly Dental 💙

Trulydentaluk からの回答

2026年3月24日

Thank you for your feedback.

We understand you’ve only just booked your appointment, and we look forward to welcoming you to the clinic. If you have any questions ahead of your visit, please don’t hesitate to get in touch—we’re here to help and ensure everything is clear and comfortable for you.

We look forward to seeing you soon.

Truly Dental 💙

Trulydentaluk からの回答

2026年3月24日

Thank you so much for your kind feedback.

We’re delighted to hear you had a great experience with us at Truly Manchester and that everything was clearly explained ahead of your treatment. Dr Junaid and the team will be very pleased to know you felt well looked after throughout.

Your recommendation means a lot to us—thank you for trusting us with your care.

Truly Dental 💙

Trulydentaluk からの回答

2026年3月24日

Thank you for your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations and we completely understand how disappointing this must feel.

We always aim to be as clear and transparent as possible when discussing pricing, while we do strive to match like-for-like quotes where appropriate, it was explained during your appointment that our clinic would be unable to offer price matching on this occasion, with the differences between receiving treatment in the UK versus abroad, including factors such as regulation, quality of materials, aftercare, and ongoing support which can impact overall costs, being discussed.

Again, we are sorry we couldn't meet your expectations on this occasion.

Truly Dental 💙

Trulydentaluk からの回答

2026年3月24日

Thank you for your lovely feedback.

We’re so pleased to hear that Chloe made such a positive impression and that you found her both friendly and precise. We’ll be sure to pass on your kind comments to her.

We really appreciate you taking the time to share your experience.

Truly Dental 💙

Trulydentaluk からの回答

2026年3月12日

Hi Donna,

Thank you for your lovely feedback. We’re so glad to hear that every member of the team helped you feel supported, comfortable and at ease, especially when you were feeling anxious. Creating a calm and reassuring environment is incredibly important to us, and it means a lot to know you felt that throughout your visit.

Truly Dental 🩷

Trulydentaluk からの回答

2026年3月12日

Hi Julie,

Thank you for sharing such a lovely review. We’re delighted to hear that both you and your son had such positive implant journeys with our Manchester team. It means a lot to know you felt well looked after by everyone throughout the process. We truly appreciate your recommendation and your trust in us.

Truly Dental 💛

Trulydentaluk からの回答

2026年3月12日

Hi Mr CRH,

Thank you for your kind feedback. We’re delighted to hear you found the team so helpful, friendly and reassuring, and that everything was explained clearly during your visit. We’re sorry to hear you’re still waiting on the follow‑up email that’s not the experience we aim to provide, and we appreciate you bringing it to our attention. We’ll make sure this is followed up so you have all the information you need.

Truly Dental 💙

Trulydentaluk からの回答

2026年3月12日

Hi Martin,

Thank you so much, for sharing such a fantastic review. We’re delighted to hear you had such a brilliant experience with the entire Truly Dental team. It’s wonderful to know everyone helped put you at ease and that you’re so happy with your new full‑mouth implants hearing that they look and feel great means everything to us.

Dr. Rudi, Bilal, Dr. Ross and Sab will be thrilled to know their care and support made such a positive impact throughout your treatment. We truly appreciate your trust and your kind words.

Truly Dental 💙

Trulydentaluk からの回答

2026年3月12日

Hi Faruck,

Thank you for your kind feedback. We’re delighted to hear Chloe was so helpful and understanding during your video call, she’ll be thrilled to know her support made such a difference. We appreciate your honesty regarding pricing as well. While we may not be able to match prices abroad, we focus on providing high‑quality care, experienced clinicians and full aftercare here at home, which many patients find reassuring and worthwhile. Thank you again for sharing your thoughts with us.

Truly Dental 💙

Trulydentaluk からの回答

2026年3月12日

Hi Yaqub,

Thank you for your kind feedback. We’re delighted to hear you felt so comfortable during your visit and that Dr. Junaid’s transparency both in treatment and pricing helped put you at ease. We truly appreciate you taking the time to share your experience.

Truly Dental 💙

Trulydentaluk からの回答

2026年3月12日

Hi Michael,

Thank you for your great feedback. We’re delighted to hear you were so impressed with everything explained before your consultation and that our services stood out to you. We truly appreciate your recommendation.

Truly Dental 💙

Trulydentaluk からの回答

2026年3月12日

Hi Andrew,

Thank you for your wonderful feedback. We’re delighted to hear you found the team so friendly, knowledgeable and welcoming. It’s great to know you were able to benefit from our offer period too we’re always happy when timing works out for our patients. We truly appreciate your kind words about the experience and the atmosphere at the clinic.

Truly Dental 💙

Trulydentaluk からの回答

2026年3月12日

Hi Asgedet,

Thank you for sharing such an exceptional and heartfelt review. We’re truly honoured that you placed your trust in our Nine Elms team. Dr. Rudi, Dr. Ross, Bilal and Sara will be delighted to know their care, professionalism and kindness made such a meaningful difference throughout your treatment.

It’s wonderful to hear that you felt supported from start to finish from managing discomfort with calm reassurance to creating an environment where you felt safe, respected and listened to. Knowing that Sara’s kindness helped ease your nerves, and that the whole team treated you with such patience and compassion, means so much to us.

We’re also glad you found our pricing fair, our clinic clean and organised, and our communication clear and consistent. Your confidence in choosing us for such a significant treatment is something we deeply appreciate.

We’re incredibly proud to have you as part of the Truly Dental family, and your recommendation means the world to us. Thank you again for your trust and your kind words.

Truly Dental 🧡

Trulydentaluk からの回答

2026年3月12日

Hi Dale,

Thank you for sharing such a lovely review. We’re delighted to hear you felt at ease from the very beginning and that everything was clearly explained throughout your visit. It’s wonderful to know our team’s professionalism, courtesy, and attentiveness made your experience so positive.

Truly Dental 💙

Trulydentaluk からの回答

2026年3月12日

Hi Philip,

Thank you for your lovely feedback. We’re delighted to hear you had such a great chat with Chloe and felt so at ease during your visit. We look forward to welcoming you back for more positive experiences with us.

Truly Dental 💙

Trulydentaluk からの回答

2026年3月12日

Hi Jayne,

Thank you for your lovely feedback. We’re delighted to hear you found our premises welcoming and felt so supported throughout your journey. It’s wonderful to know your treatment was thorough and that Dr. Junaid’s skill and considerate approach made such a positive impression. We truly appreciate you sharing your experience.

Truly Dental 🩷

Trulydentaluk からの回答

2026年2月27日

Hi Alan,

Thank you so much for your wonderful 5‑star review. We’re delighted to hear that Chloe was able to give you a clear, thorough explanation of everything you needed, she’ll be so pleased to know her support made a difference. We truly appreciate you taking the time to share your experience with us.

Warm regards,
Truly Dental 💙