Trynutralife レビュー 54

I have been trying to cancel a subscription I did not sign up for for three months ! I get no replies from emails or their so called “can we help “ sites !
Disgusting company !
I now have the problem of cancelling my bank card to stop more payments going out . Don’t order !!!!

If I could this place would get a negative star. Purchased the patches in which they didn’t even look like the item promoted on their ad, The offer a 30 warranty but they will not respond to emails for a return, and trust me I have sent over 10 emails. Highly recommend staying far far away from the poor excuse of a company no phone numbers, and differently no response from customer service. Save your money and stay away from this place and every time you see an ad for them respond with negative ratings. They must be pulled from the internet

Order number: #12115
Order date: December 5, 2024
Total paid: $63.90

What I ordered

Feminine Balance Gummy × 1 — Buy 1 Get 1 Free (2 Pack + 2 Free)

Shipping Protection × 1

❗ My Experience With NutraLife — A Full Timeline of Negligence

I placed an order on December 5th, 2024, paid fully, and as of November 24th, 2025 — nearly AN ENTIRE YEAR LATER — I still have not received anything.
What follows is the exact timeline of my attempts to get help, alongside NutraLife’s copy–paste, empty reassurances.

📅 Their Empty, Repeated Assurances — Chronological Overview
December 5, 2024 – Order Confirmation

“Thank you for your purchase! We're getting your order ready to be shipped.”

January 17, 2025 – My first follow-up

“Hi, I haven't received my product yet... please can we do something about it?”

January 28, 2025 – Their copied reassurance #1

“Thank you for your patience. I am checking with my team and will let you know soon. We sincerely apologize for the delay…” — Georgia

January 29, 2025 – My follow-up

“Okay, could you let me know when will it be shipped? Thank you.”

February 4, 2025 – My follow-up

“Hello?”

February 6, 2025 – My reshipment request

Subject: Order #12115 Returned – Request for Reshipment

“I placed an order on December 5, 2024, but it was returned to you, and I have not received any update regarding a reshipment.

Please confirm the status of the reshipment at your earliest convenience.”

February 11, 2025 – Their “update”

“We regret to inform you that your order has been returned to the sender. We sincerely apologize…” — Georgia

February 12–23, 2025 – My attempts to resolve it

“Yes, I know… I sent you additional emails because I didn’t get any clear understanding…”
“Okay, thank you.”

March 1–22, 2025 – Their repeated copy-paste reassurances #2, #3, #4

“Thank you for your patience. I am checking with my team…”

“We are checking with team and will update you soon…”

“I have forwarded your issue to my relevant team…” — Georgia

March 20, 2025 – My final attempt

“Please come back to me with a resolution of this topic at once.”

⚠️ One Full Year Later — Still No Product, No Refund, No Accountability

Throughout this entire year, NutraLife has:

Not reshipped my order

Not refunded me

Not provided any real update

Only sent the same generic apology over and over

Their “support” system appears to rely on copy–paste responses designed to stall customers, not to help them.

💳 Revolut Dispute Details (for transparency)

I paid via Revolut, and according to their policies:

A buyer protection claim must be filed within 360 days of purchase.

Chargebacks can take up to 12 weeks in complex cases.

Revolut requires proof that the customer tried resolving the issue with the merchant — which I obviously have.

Despite this, NutraLife’s lack of cooperation makes recovery of funds difficult, leaving the customer stuck.

❌ Final Thoughts

After nearly a full year of unanswered questions, stalling, and copy-pasted apologies, I can confidently say:

I cannot recommend NutraLife to anyone.

Their customer service is negligent, their communication is misleading, and their handling of a simple order is unacceptable.

I’ve bought so many supplements that promise balance and freshness, but Nutralife is the first one that did anything

They send the wrong order and don't respond to direct messages. Don't buy 👎🏻👎🏻

SCAM! Beware!
Ordered 12th of May! It’s now August!
Give petty excuse as to why I’ve not received tracking and then not received my parcel.
Refuse to give a refund because they have paid for shipping my parcel but STILL NO TRACKING & NO PARCEL almost 3 MONTHS LATER!!!! 🤦🏼‍♀️🫠

NIET VERTROUWEN!! Ik dacht eenmalig gummies te bestellen, ineens had ik voor een abonnement getekend dat maandelijks van mijn rekening afgaat. €120 gewoon de vuilbak in! Klantenservice ook dikke nul, als ik een mail stuur krijg een antwoord dat het mailadres foutief is.

They falsely advertised a “buy 2 get 2 free” deal stating if you buy 2 packages you will get 2 free for a total of 4 packages. Turns out you only get 2 packages and then the only thing customer support will say after you message them asking about it is that you misunderstood their website when they clearly show a package of 60 gummies and state it’s a package of 60 gummies but then tell you they doubled a 30 gummy pack into 60 in a pack so that’s why you only received 2. They are scamming people into buying this product and honestly so far I can’t see that it even has changed anything. They do not uphold the money back guarantee either as they will not let you return the product that you purchased because of their false advertisement. Would not buy these again from this company,

DO NOT BUY THESE ITS A SCAM
THEY GET YOUR CREDIT CARD INFO AND CHARGE ME MONTHLY EVEN THOUGH I HAVE NO PACKAGES AND NEVER RECIEVED ANYTHING

Not trying to be too personal here, but since my partner started taking these, intimacy has improved a lot

I started taking Nutralife on a whim and after a week my partner literally asked if I was doing something different.... That’s all the proof I needed....5 stars...

I had to close my bank account and go open a new one with a completely new card because they non stop were trying to take my money even after trying to cancel. all they say is “sorry we are having technical difficulties” scammers and don’t give you the deals and rock hard stale ass gummies that don’t work. My bank deemed them as fraud instantly after purchase which should’ve been a sign.

I have salt sensitivity and high blood pressure so I’m super picky about what I put in my body and Nutralife was a safe option with no sodium weirdness

My wife mentioned she’d been feeling “off,” so I bought Nutralife for her as a surprise. Fast shipping, cute packaging, and within a few days she was glowing, literally and emotionally. She said she feels more confident, and I noticed a difference too.

False publicity on bundle packages 😡 I bought the bundle buy two get two free and received only 2 out of the 4 that was mentioned. I tried talking with them by email and had no solution toward the missing products even with proof of pictures and now the email they had appears to me like non existing. There customer service is awful never trusting there page again and suggest not buying with them

I ordered one of these packs back in April and received the worst service. I checked their website and everything, shipping times etc. Their customer service is appalling. My case is still ongoing and my product is stuck in transit and the manner of the service representative sounds AI. I have gone elsewhere for similar product so I would advise those still looking not to order from here!. It shouldn't take over 2 months to receive an order thats not even far! And they should specify potential delays with the transit process.

Highly disappointed in this. 0/10.

Scam won’t cancel subscription saying they have system issue, still taking money months after despite my bank trying to cancel payments

I wish I would have gone to the internet before buying from them. Such a scam, all the other reviews are so true, they advertise buy 1 get 1 free or buy 2 get 2 free, etc. & they do not deliver. I received an incomplete order & when I contacted “customer service” no one replied, I did this 3 times & ended up having to dispute the charge with my bank. I even sent them photos of what was received & nothing. I reported them to the BBB. The order doesn’t even come with a receipt, but the online invoice does! And it’s stated on there the offer that was purchased. Funny to say now I realize why their comments are shut off on their social media. Horrible experience. Scammers!

This company is fake bullshit. They dont even have a phone number and they don't respond to emails when u wanna find out where your order is or why they sent u the wrong things. this piece of shit company. I just had to dispute the charge with my credit card company and turn them into the BBB and the attorney general

I wish I had went on the BBB site for this company before I placed an order looks like everyone has the same issue. They advertise b1g1f but only send you one package. So much they have an automated email sent out everytime a customer complains about this issue. Do not support this company they are a ripoff. And from now on before I buy any product from any other company I will be checking the BBB site. I suggest others do the same.