Worst Experience
Hi, I need to request the returns but they did not come back to me. I have now been in touch with 3rd party for my payment to be refunded. Worst Service.
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Hi, I need to request the returns but they did not come back to me. I have now been in touch with 3rd party for my payment to be refunded. Worst Service.
I ordered 15th April Coach bag still didnât receive. Customer service didnât respond. I just let you know guys thatâs is not competent shop look like something doggy
Wrong size bag delivered, clutch bag as opposed to full size
Website seems to have gone, no email replies
Almost certainly to reappear in new guise
I ordered a Longchamp bag for my sister's Birthday present, however I wanted to return as it's not the right size.
I have now sent four emails to the address given in the returns section of the website, and it keeps bouncing back.
I have no idea how else to get hold of the customer services team, as there is no telephone number and no online chat.
Vedeia only give 15 days to make a return, how am I meant to do that when I cannot get hold of you!
Jo

Vedeia ããã®åç
The customer service team were brilliant when my order didn't arrive in time for my daughter's birthday. They made an extremely generous offer to make up for it. Their warm personal message came as such a welcome surprise in a world of chatbots. I was really impressed.

Vedeia ããã®åç
I had a really great experience with Vedeia.
Initially, I ordered a bag that turned out to be smaller than I expected. The measurements were listed on the website, but I didnât quite realize how compact it would be, and the photos made it appear larger.
Although their return policy doesnât accept opened products, their customer service went above and beyond. They kindly offered to send me a larger bag free of charge, which was such a generous solution.
The replacement arrived quickly and without any issues, and I absolutely love it â itâs exactly what I was looking for.
Overall, Iâm very impressed with their support. The customer service is truly top-notch, and they made the whole experience feel easy and positive. I would definitely recommend them!

Vedeia ããã®åç
Great little bag, very pleased and a nice discount price too.

Vedeia ããã®åç
I had such a lovely experience with this brand! The customer service was friendly, responsive, and went above and beyond to make sure I was happy. Ordering was simple and communication was clear, and the overall experience felt personal and thoughtful. Iâm so impressed with their attention to detail and how much they care about their customers, Iâll definitely be shopping here again!

Vedeia ããã®åç
The person Vediea was so helpful, she dealt with my enquiry very swiftly and was very reassuring kept me informed at every step.

Vedeia ããã®åç
Order something for my gf for her birthday, but unfortunately I ordered the wrong color. Reached out to there support the next day, and they were able to change the order to teh color I initially wanted to order.

Vedeia ããã®åç
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