Try Vitavix レビュー 67

Try Vitavix からの回答

2025年11月6日

Thank you so much for your review! We’re really happy to hear that you’re experiencing relief from neck pain and enjoying better sleep — that’s exactly what we hope for our customers.

We also appreciate your feedback regarding the Velcro fastening. A secure and comfortable fit is important, and your insight helps us continue improving our design. We will definitely share this with our product team.

Try Vitavix からの回答

2025年11月6日

Thank you for sharing your thoughtful review! We’re glad to hear that your order arrived on time and that you are happy with the product quality and packaging.

It is encouraging to know that the collar has already helped make your snoring quieter — many users find that results continue to improve as their body fully adjusts over time. Comfort can also get better with a few nights of consistent use, and we’re happy to help with fit tips if needed.

We truly appreciate you giving our solution a try to support better sleep for you and your partner. If you have any questions or would like personalized guidance, feel free to reach out to us anytime at info@tryvitavix.com.

Wishing you both quieter and more restful nights ahead!

Try Vitavix からの回答

2025年11月6日

Thank you so much for your wonderful feedback! We’re delighted to hear that the VITAVIX Anti-Snoring Collar feels comfortable to wear after a short adjustment period.

We truly appreciate you taking the time to share your experience, and we’re happy that the product is working well for you. If you ever need any assistance or have questions, we’re always here to help.

Wishing you many restful nights ahead!

Try Vitavix からの回答

2025年11月6日

Thank you for sharing your honest experience with us. We are glad to hear that your purchase and delivery went smoothly, but we are sorry to learn that the fit has been challenging for you due to your neck length.

We truly appreciate you finding a creative workaround by adjusting the position, though we understand that comfort should never be compromised. Your input is very valuable, and we will pass this feedback along to our product team as we continually work to improve design and comfort for all users.

We would love to help you find a better fitting solution or explore additional comfort adjustments. Please feel free to reach out to us anytime at info@tryvitavix.com — our team is here to assist you.

Thank you again for giving our product a try and for helping us improve!

Try Vitavix からの回答

2025年11月6日

Thank you for taking the time to share your experience. We sincerely apologize for the delay in delivery and for any frustration caused during the return process. That is certainly not the smooth and supportive experience we want for our customers.

We understand how important clear communication and convenience are, and we are continuously working to improve both our shipping times and the clarity of our return options. While we do offer alternatives to avoid international return shipping costs, we never want you to feel inconvenienced.

Your feedback has been shared with our support team so we can do better moving forward.

If there is anything further we can assist you with or if you would like us to review your case again, please reach out to us directly at info@tryvitavix.com — we are here to help.

Try Vitavix からの回答

2025年10月27日

Wow, thank you so much for your wonderful feedback! We’re truly delighted to hear that you’re enjoying our compression socks and that they’ve become your go-to choice.

It means a lot to know that you found them comfortable, perfectly sized, and worth sharing with your colleagues — that kind of trust is the best compliment we could receive. We’re so happy that Vitavix made a real difference for you!

Thank you again for your continued support and for being part of the Vitavix family. 💚

Try Vitavix からの回答

2025年10月15日

Thank you so much for sharing your experience! We’re really happy to hear that Vitavix has been helping you sleep better and that you’re feeling comfortable with it. It’s completely normal for it to take a couple of nights to get used to, so it’s great to know it’s getting easier for you each time.

Your feedback means a lot to us — knowing Vitavix is making a positive difference makes all the hard work worthwhile. Thanks again for giving it a try and for your kind words!

Wishing you many more restful nights ahead.

Try Vitavix からの回答

2025年10月15日

Thank you for your feedback. We completely understand your concern about the seal. Please know that the seal is there to ensure the product’s safety and hygiene before it reaches you.

If you have any questions or concerns about how the seal works or our return policy, we encourage you to email us anytime at info@tryvitavix.com — we’re always happy to explain and assist you personally.

We want you to feel confident and comfortable trying our product, and we’re here to support you every step of the way.

Try Vitavix からの回答

2025年10月9日

Thank you for sharing your feedback, and we're truly sorry to hear about your experience.

We want to help make things right. However, we’re currently unable to locate your order in our system based on your name alone. To assist you properly, please reach out to us directly at info@tryvitavix.com with your order number or the email address used at checkout.

We’d like to clarify that we offer 24/7 customer support and a 60-day satisfaction guarantee, and we’re committed to ensuring that all our customers are taken care of.

Looking forward to hearing from you and resolving this for you as quickly as possible.

Try Vitavix からの回答

2025年9月25日

Thank you so much for your kind words! We’re really happy to hear that you’re finding value in the product and that it’s working well for you. It means a lot that you’d recommend us to others.

We truly appreciate your support!

Try Vitavix からの回答

2025年9月23日

That’s wonderful to hear! We’re so glad the NeckSupport™ has helped improve your sleep — and even more amazing that it’s made a difference for your wife too. Thank you for sharing your experience and for spreading the word to your family. Stories like yours mean a lot to us.

Try Vitavix からの回答

2025年9月23日

We’re so glad to hear your NeckSupport™ arrived quickly and is already making a positive difference to your sleep. Thank you for sharing your experience — it really means a lot to us.

Wishing you many more restful nights ahead!

Try Vitavix からの回答

2025年9月22日

Thank you so much for sharing your experience! We’re thrilled to hear that you find the product both effective and comfortable — that’s exactly what we aim for.

Your feedback means a lot to us, and we’re so glad it’s making a difference for you. If you ever have any questions or need tips to get even more out of it, our team is always here to help.

Try Vitavix からの回答

2025年9月22日

We’re really sorry to hear that you feel the product hasn’t worked for you. We completely understand how disappointing that must be. Many of our customers find that it can take some time and consistent use to experience the full benefits, which is why we offer a 60-day trial to allow your body time to adjust.

We’d love the chance to better understand your experience and see if we can offer some personalized guidance to help. Please feel free to reach out to us directly at info@tryvitavix.com — our team is here to support you and make things right.

Try Vitavix からの回答

2025年9月19日

Thank you so much for your kind review! We’re delighted to hear that your order arrived on time and that you were happy with our communication. Your feedback means a lot to us, and we truly appreciate your support.

Try Vitavix からの回答

2025年9月11日

Thank you for taking the time to share your experience — we truly appreciate your feedback, even when it's not what we hope to hear.

We're genuinely sorry to hear that the NeckSupport™ didn't meet your expectations, especially as someone dealing with sleep apnea. While many users have found it helpful in reducing snoring and improving sleep posture, we understand that every individual’s needs and experiences can vary — and it's certainly not a replacement for a CPAP machine in cases of moderate to severe apnea.

We also apologize if our messaging led to any confusion. We always aim to be clear and transparent, and your input helps us improve in that area.

As for the return process, we offer a 60-day trial for this very reason — to give customers a chance to test the product and decide if it works for them. If you're still within that window, we’d love to take another look at your case. Please feel free to email us directly at info@tryvitavix.com
so we can try to make things right.

We’re glad to hear the pillow offered some comfort, even if it wasn’t perfect — and we appreciate your honesty.

Try Vitavix からの回答

2025年8月12日

Thank you for sharing your honest feedback. We’re truly sorry to hear that your experience with the neck collar didn’t meet your expectations, and we understand how frustrating that must be.

Our goal is always to provide effective support and excellent service, including our 60-day trial period to give customers ample time to adjust and feel the benefits.

We’re continuously working to improve delivery times and customer support to make things easier for everyone. Your feedback is valuable in helping us grow and serve you better.

If you’d like, please contact us directly — we’re here to assist you personally and explore any options that might help make your experience better.

Try Vitavix からの回答

2025年7月28日

Thank you for your feedback. We do not see any order under your name in our system. If you have any specific concerns or need further assistance, please feel free to reach out to us directly. We’re here to help and ensure you have the best experience possible.

Try Vitavix からの回答

2025年7月25日

We’re truly sorry to hear about your frustration. Please know that our customer service team operates 24/7, and we take every inquiry seriously.

After checking our system, we could not locate any order placed under the name or email associated with this review. It's possible the order was made using a different name or email address. We kindly ask that you reach out to us directly at info@tryvitavix.com with your order number, full name, and the email address used at checkout so we can assist you promptly.

We’re always here to help and are committed to resolving any genuine concerns. Thank you.

Try Vitavix からの回答

2025年7月3日

I’m really sorry to hear about your experience and that the NeckSupport™ hasn’t worked out for you. Your comfort and safety are our top priorities, and it’s definitely not our intention for anyone to feel uncomfortable or have trouble sleeping while using the product.

Sometimes, getting used to a new posture support can take a little time, and we always recommend trying it consistently over a period to see the full benefits. That said, everyone’s body is different, and we completely understand if it’s not the right fit for you.

If you’d like, we’re here to help with any tips to improve comfort or to discuss how we can make things right. Your feedback is important and helps us improve.