Tuk Tuk Mart レビュー 

128
•
TrustScore 5段階評価の4

3.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

1st of Sept placed an £80 order, 7th of Sept received an email of some products being out of stock, got back to them to agree skipping those ooo items, they emailed back stating that my order was belo... もっと見る

5つ星のうち5の評価

I’ve been using Tuk Tuk Mart for years now and you can’t beat their Asian food and the excellent service! I would highly recommend trying them!!

5つ星のうち5の評価

Loved my experience at Tuk Tuk Mart. Fantastic service and packaged great. Ordered lots of frozen and fresh food which came next day.

5つ星のうち5の評価

I made an order with Tuk Tuk Mart and was so impressed with great service, variety of choices and price was so good. It was recommended to me by a friend and I will be ordering again in future. I orde... もっと見る

企業情報

  1. 食料品配達業

当該企業による記述

Tuk Tuk Mart, brought to you by Hang Won Hong, a leading Asian supermarket based in Manchester, UK. Supplying a wide range of well known Oriental produce, at Tuk Tuk Mart we take great care to research and provide the authentic ingredients, foods and hidden gems that are found in local aisles of supermarkets in the Far East, and make them available to everyone.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

128件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(128)

過去12か月のレビュー数: 16件

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5つ星のうち5の評価

No quibble shopping .Fast delivery …

First time doing Asian supermarket shopping. Usually visit the wing yip in Croydon. Ordered two boxes of mooncakes on Saturday, already delivered first thing Tuesday morning. Positive experience and free delivery over £55.

2022年8月16日
自発的なレビュー
5つ星のうち5の評価

Had some reservations about using them…

Had some reservations about using them since I hadn't heard of them, but my concerns were completely unfounded. Great company to deal with, shipped my order quickly and responded very fast to a customer service email query. Used twice now and no issues, very happy to recommend.

2022年6月10日
自発的なレビュー
5つ星のうち5の評価

Excellent customer service.

Excellent customer service from Blue when my product wasn’t in stock I was kept informed and immediately received the items when they came in stock again. Would definitely use Tuk Tuk Mart again.

2022年5月30日
自発的なレビュー
5つ星のうち5の評価

Tuk Tuk Mart provided excellent and…

Tuk Tuk Mart provided excellent and very friendly service. This is the second time I purchased on line from them. Throughout the whole transaction, they are in great communication with me, Food are fresh and well wrapped, always packed with a free gift. I would highly recommended with no doubt.

2022年5月5日
自発的なレビュー
5つ星のうち5の評価

Excellent service

This my first time ordered in Tuk Tuk mart. I choose to buy online as the store offering a lot of variety of products even from Indonesia. The price after I compared with others relatively cheap. Most important the service delivery excellent. I was ordering yesterday and got my parcel today. Especially Harvey good communication and quick respond when one of my item it’s not available. Very recommended store, fast response,fast delivery and well packaged.

2022年2月3日
自発的なレビュー
5つ星のうち5の評価

First time ordering

Placed my first order with Tuk Tuk Mart as I'm from a little town and we do not have any local Asian markets. I have looked at a few options online and was really pleased with the prices Tuk Tuk were offering and at just how much choice there was on the website. I ordered around 20 items. I saw that there was a long order processing time on the wesbite but that doesn't bother me. I was contacted a couple of days after placing the order advising a few of the items were out of stock but that a shipment was shortly due, so waited a bit longer, and then some items did not come back into stock, where I was then quickly contacted with offerings of substitutions (all of which were suitable) and the order was shipped straight away after that. Arrived in great condition, great dates on the products and good packaging (my order had a few glass bottles, all fine). I will definitely be ordering from them again. The ONLY downside is that a lot of things tend to go in and out stock quickly on the website, but as they also operate an actual store I think that is to be expected, hopefully I will be able to try all the other things I want to try soon.

2022年1月20日
自発的なレビュー
5つ星のうち5の評価

A Gem

My online search for hard to find SE Asian food stuffs led me to them. Been ordering online from them a couple of times, service and delivery are always reliable. They will call when items are not available and check with me on suitable substitutes. Items are well packed and next day delivery for chilled and frozen items. They are top of my list now.

2021年12月2日
自発的なレビュー
5つ星のうち5の評価

Really good service and items

Ordered from here in the morning, had two missed calls at 5pm then followed with a text message to say one of my items was unavailable and there was an alternative to see if I was ok with that. Received my order by 6:30pm, now that is a speedy delivery service. Excellent customer service and great items. Would definitely recommend!

2021年11月29日
自発的なレビュー
5つ星のうち5の評価

Definitely shopping here again! 👍🏼

I just want to say what an exceptional shop Tuk Tuk Mart is. I was contacted several times to know that my shopping order was being packaged, which items were unavailable and offered an equal substitution or of better value and also given an extra free drink. The customer service is top notch. The groceries were packaged exceptionally well, with frozen/ refrigerated food and drinks being surrounded by special ice packs and also placed in a thick insulated foam container. Very impressed. The parcel was delivered by DPD with regular notifications. Everything arrived on time and as I was working it was left in our enclosed front porch. Once home , everything unpacked and in perfect order! I highly recommend shopping with Tuk Tuk Mart. Even after a couple days in the insulated box, the ice packs were still frozen. I’ll be shopping with them again soon. So great to be able to get food from Taiwan.

2021年11月27日
自発的なレビュー
5つ星のうち5の評価

After attending a Korean Cookery School…

After attending a Korean Cookery School I was looking for a few ingredients I couldn’t find in my local Asian store. Found everything I needed on Tuk Tuk Mart. Delivery was estimated for 1-2 weeks but arrived in 2 days packaged to perfection. An absolutely wonderful company to deal with.

2021年10月27日
自発的なレビュー
5つ星のうち1の評価

Absolutelly rubbish service

Absolutelly rubbish service. I bought from them puffed tofu and just after 2 days after expiry date they get so moulded !! I had to bin them. Also I bought vegan beef which in fact is just regular TVP which you can buy 10 Cheaper in Holland and berret store. They dont taste Like beef at all. Just dry soy 😠😠😠 i thought that's gonna be so good. Im so disappointed. Also they blocked me on Facebook page so I cant comment..Professional companies can apologize but they have just blocked me. I dont recommend them at all. I paid nearly 10 Pounds for just 500 gr of fake meat which doesnt taste Like beef at all. I feel ripped off. They Are very greedy. They also have dicreased weight of tofu. From 800 to just 600 the same price 😠😠😠

2021年10月22日
自発的なレビュー
Tuk Tuk Mart ロゴ

Tuk Tuk Mart からの回答

Hi Claudia,

Thank you for sharing your feedback. We are very sorry your experience didn’t match your expectations.

Regarding the puffed tofu, as this is fresh produce, we would normally recommend using them before the expiry date to avoid them becoming mouldy. Also, we have not decreased the weight of tofu. You ordered a different brand of tofu in your previous order (Oriental Dragon) which is 800g, and the tofu brand you ordered this time (Tofu King) is 600g. Hopefully this has cleared up any confusion.

We have a zero tolerance policy on any behaviour that is racist or discriminatory to our staff, and your previous comments on our Facebook page have unfortunately been racist and abusive. Whilst we welcome and encourage feedback from our customers, we found it best to remove any inappropriate comments.

Once again, I apologise for your experience with us and if you would like to discuss this matter further, please email us at enquiries@tuktukmart.co.uk.

Thank you and have a lovely day.

5つ星のうち5の評価

Ordered online and can confirm that…

Ordered online and can confirm that they offer an amazing customer service. They didn't have an item in stock and so I chose to wait. When they managed to get it in stock, they sent the package straight away with a little gift. They replied to my queries in a timely manner and with utter professonalism.

2021年10月5日
自発的なレビュー

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