Because of Ruchitha, I was able to fully understand the best package options available to me. She was kind, patient and really took her time with making sure I understood everything she explained. I... もっと見る
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レビュアーのコメントを見てみましょう
After 20 years I am switching mail providers. Turbify has totally failed supporting my email. I am in a job search and now cannot send or receive. After five hour long phone conversations I have parti... もっと見る
Promises not kept. Notified of repeated failed SSL issue on April 14. Said the issue would be resolved by backend team in 3-5 days. Website still broken 7 days later. Turbify has not communicated... もっと見る
When I called, there was no long wait time. The first customer service rep was responsive, attentive, and immediately knew which customer service rep in another department I needed to speak with. The... もっと見る
企業情報
当該企業による記述
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
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ネガティブなレビューの 71%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ask and find out
Refusing to provide me a refund is not…
Refusing to provide me a refund is not fair. I should not be held financially responsible when the business was already closed over a year ago, the owner was evicted, filed bankruptcy, and is now permanently disabled
Quick resolution.
The support person was helpful in…
The support person was helpful in explaining what I am paying for and what I did or didn't need. Thank you.
"> Store not functioning
The first person I spoke to NO BUENO. When I called back the service was great.
Patience and thorough guidance
overcharge reversed
The user interfaces are all clunky
The user interfaces are all clunky. And there are too company components that say yahoo or verizon in addition to turbify so it seems apparent that its just a weird mishmash of different systems
Such amazing customer service
Such amazing customer service. Even called back to tweak something for me. Wow. Really helpful and most appreciated the speedy resolution.
Goodbye Turbify... after 16+ years
I have had this website through yahoo for at least 16+ years and the "server" (now turbify and at least 3 or 4 other names) has changed names, charged more just about every year, and I am NOT happy with the perpetually increasing prices and lack of access to make changes easily. Considering I get very LITTLE traffic/business, I will probably terminate the site before the next billing cycle and find a cheaper more efficient and easier access server that serves my needs a little better, and EASIER.
Great job done by the team we have…
Great job done by the team we have called for for company issue it got resolved
Promises not kept
Promises not kept. Notified of repeated failed SSL issue on April 14. Said the issue would be resolved by backend team in 3-5 days. Website still broken 7 days later. Turbify has not communicated with repeated e-mails reaching out.
Very helpful
Very helpful, patient, professional associate. It was a pleasure working with someone like that through a difficult technical process.
Kludgy and hard to understand foreigner…
Kludgy and hard to understand foreigner CS agent. Repetitive useless solutions that I had already tried 100 times.
Two calls can be better than one!
While I have a quite poor first communication that day, I then had a second call with a very expert person who helped me greatly and successfully.
Your customer service sucks
Your customer service sucks. I’ve called several times for help and still have not gotten my problem resolved! Your website builder is flawed.
Customer service is ALWAYS ultra kind
Customer service is ALWAYS ultra kind, patient, and helpful.
The customer service representative
The customer service representative, Teresa, was very patient and was willing to listen to my problem. She tried to resolve the issue and explain thoroughly in detail. Her service was very helpful so that I can rest assured.
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