Turnbullandthomas ロゎ
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Turnbullandthomas 

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家具店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Good communications and kept me up to date with the process, (it was a made to order piece). Arrived today, again excellent updates on delivery time, two nice guys carried it to the room of my choice.... もっず芋る

5぀星のうち5の評䟡

Once again another piece of quality timeless furniture. From time of ordering to delivery we were kept informed at all times. Thanks to the delivery men who delivered in the awful weather condit... もっず芋る

5぀星のうち5の評䟡

Fabulous bar stools! Excellent customer service. We wanted some bar stools that were the same style as our new dining chairs but wasn’t sure the colour would match - we contacted customers services... もっず芋る

5぀星のうち5の評䟡

Am so pleased with my purchase, item is excellent! Turnbull&Thomas were brilliant at staying in touch to keep me informed of updates and delivery was quick and easy!

䌁業情報

  1. 家具店

さたざたな倖郚゜ヌスから提䟛された情報

From traditional furniture to contemporary furniture, from flamboyant to a more understated tone and everything in between, you’ll find the furnishings you’re looking for at prices that are just as appealing.

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Love my console table!

Love my console table!! Makes my living room that bit more special! And really recommend this company to order from as I ordered it first from somewhere else and I waited over a month and then they still didn’t provide the product! So turnbull and Thomas was a lot more efficient! I would definitely order from them again !

2018幎11月15日
自発的なレビュヌ
5぀星のうち2の評䟡

It took a long time to deliver.

It took a long time to deliver and the unit wasn't of the quality we had hoped for. Not bad but not great!

2018幎11月15日
自発的なレビュヌ
Turnbullandthomas ロゎ

Turnbullandthomas からの回答

Hi Joe,

Thank You for you review. We do state 7-28 days for a delivery and we did deliver on the third week, so we appreciate your wait but we do make this clear in the information provided prior to you ordering online.

It is unfortunate that you do not think the quality is great, although we have delivered many of the small units before and had no complaints. The product is very popular and we are sorry you aren't quite happy with the item this time. With the price paid we believe it is a fair reflection on the quality of the product. We hope you shop again and have a better experience of our high quality products.

5぀星のうち4の評䟡

Delivery times too long

Delivery times too long, had to wait nearly 4 weeks

Whilst I appreciate the fact that you honoured the £833 price on listed your website when it should have been £998, this was in fact an error on your part & I fail to understand why you would think it should have been obvious to me that you had listed the wrong price?
Previous comment aside, the furniture itself I am very happy with & have had many compliments from friends. My only gripe was the delivery time, & I would maybe rather have the option to pay a delivery charge and have it delivered sooner, than wait till the delivery drivers were in Glasgow.
T

2018幎11月6日
自発的なレビュヌ
Turnbullandthomas ロゎ

Turnbullandthomas からの回答

Hi Donna,

Thank you for your review, we are very surprised with the loss of a star on the delivery front, A delivery of less than 4 weeks for a high priced large dining table is very reasonable, although it was our error we did kindly honour a price which was obvious that it was placed on the website incorrectly and you got a real bargain saving hundreds of pounds.

We also provide the information on our website advising that it may take upto 4 weeks. We hope this does not detour our potential clients from ordering with us.

Thank you for your order
Terry

5぀星のうち5の評䟡

I love my new hall table

I love my new hall table. It arrived on time and the delivery men were very helpful.

2018幎11月1日
自発的なレビュヌ
Turnbullandthomas ロゎ

Turnbullandthomas からの回答

Hi Helen,

Thank you so much for your kind words and review. The delivery team are often praised for their work ethic

Kindest Regards
Terry

5぀星のうち5の評䟡

Can recommend this company

Can recommend this company. Good delivery and lovely stool.

2018幎10月27日
自発的なレビュヌ
Turnbullandthomas ロゎ

Turnbullandthomas からの回答

Hi Gillian,

We are pleased you like your stool and also our service provided.

Thank you and visit us again soon.

Terry

5぀星のうち5の評䟡

Very good Company

Very good Company: ordered 4 cushions but they could only supply 2. Communication quick and efficient with delivery exactly when they said it would be! Cushions are Voyage Maison so beautiful and well made

2018幎10月21日
自発的なレビュヌ
Turnbullandthomas ロゎ

Turnbullandthomas からの回答

Hi Lucinda,

Thank you for your kind words although we could not fulfil your full order, its very rare we miss a discontinued line and have it still showing on our website. Apologies and thanks for your patience

Terry

5぀星のうち5の評䟡

Fantastic!

Fantastic service. Excellent product. Having ordered for the first time I was apprehensive especially getting something delivered to Scotland which would be a longer waiting time. The team couldn't have been any better. They dealt with me efficiently and the delivery came earlier than anticipated and I was kept informed throughout. I would have no hesitation in recommending an order from Turnbull & Thomas.

2018幎10月17日
自発的なレビュヌ
Turnbullandthomas ロゎ

Turnbullandthomas からの回答

Hi Hazel,

What a lovely review full of compliments, thank you again for trusting us with your order as we understand online shopping can be shot in the dark at times, if you intend to order again please call and my team will assist you anyway possible. Thank you again for you very kind words.

Terry

5぀星のうち5の評䟡

Great Products, Pricing, And Service!

I recently bought a couple of pieces for my new home, including a few from the Terano range, and they are so beautiful!
All of the furniture arrived in perfect condition and fast - delivery was a doddle, they rang me to let me know they were on their way as promised, and FREE (unlike a lot of other furniture sites I now avoid).
I would come back to Turnbull & Thomas time and time again, they made everything so easy, the staff were so helpful, and I saved a fortune!
Highly recommend!

2018幎10月16日
自発的なレビュヌ
Turnbullandthomas ロゎ

Turnbullandthomas からの回答

Hi

Thank you so so much, your review is such a lovely one to read, it's always a pleasure when our customers appreciate our service and products. With pricing we believe it's important to keep it realistic in the current market and we do this in the hope our clients will return and become part of the Turnbull and Thomas family.

Thank you xx

5぀星のうち5の評䟡

Great service from start to finsih

Really good customer service, fast delivery and will definitely be using them again

2018幎10月16日
自発的なレビュヌ
Turnbullandthomas ロゎ

Turnbullandthomas からの回答

Hi

Thank you for your kind review, we appreciate your custom and hope you do return, if you have products of interest please call first and as a returning customer we may be able to offer a little discount

Kindest Regards
Terry

5぀星のうち5の評䟡

Great advice

Great advice, AMAZING sofa, high quality and excellent customer service as ever. Thank guys!

2018幎10月15日
自発的なレビュヌ
Turnbullandthomas ロゎ

Turnbullandthomas からの回答

Hi Helen,

Thank you for your kind words and we appreciate your efforts to review us. So pleased you love your Sofa.

Regards
Joanne

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