Apple レビュー 

Cannot look Apple TV nor can I log in into my account.
You are such a company with no Email connection. Therefore I have to do it like this. Until yesterday I could watch, not today. I am not using an Apple device, but that was not a problem until yesterday. If I cannot watch, I wish to get my money back. If you cannot help by this weekend I wish to terminate my subscription. AND DO NOT DEBIT MY ACCOUNT. with best wishes, Reiner Fauck Pulheim

For the money and quality of the streaming service you get i would say its really good and the apple box is the best media box out there, just need more good films and tv series.

I want to cancel subscription..continuously blocked from doing so..no possibility of talking to a human..they are a nightmare ?????..They continue to block legitimate cancellation request..25 minute phone calls..no answer..no email con tact..can you please reach out to this "Cult company and ask them to make contact ..Thanks

Saw advert for a film on Apple TV. Signed up for the free 7 day trial subscription with only £9.99/ month thereafter.
Film I signed up to watch was actually not available as per the advert. Watched it on YouTube for free. Left Apple for the day as we'd watched the other film. Went back in next day and it was signed out. Signing in came up with multiple errors and account locked up. It just kept saying not verified even though I had done so. Takes up to a day, and it took 18 hours, to unlock the account with a manual review. Utterly ridiculous for it to be that I've lost another day of trial. Just cancelled it. It would be pointless paying for something that you have to sign into every single time with a chance it throws a wobbler again

I pay for Apple TV through my provider's bundle, but I cannot use it. Every Apple account I create to access it is automatically locked "for security reasons" within a day, and Apple has told me the accounts cannot be recovered. Support can't fix it and only tells me to create another account — which then gets locked too. So I am paying for a service Apple's own system refuses to let me use, with no working path for an Android user. 1 star until provider-bundled Apple TV access actually works.

Feels like I just got scammed by Apple. Joined Barclaycard, received a free year's access to Apple TV. I have tried to claim before cut off of 29th June, yet when you click activate and create a new Apple account, and try to add a payment method it just does nothing. Absolute joke of a company.

I've never had an Apple Account before, I'll NEVER ever buy an Apple product in my life after this experience. Shocking.

Barclaycard.. Same to you.

Sell your shares immediately everyone. This company is going to crash, broken to the core, no wonder they changed CEO

Extremely disappointing since moving to various subscription options.

Both option with adds and more expensive without adds crashes every time on Samsung TV where add break meant to be. This goes for direct subscription and one via Apple TV

Neither provider is interested in supporting client and resolving the issue or reimbursing for service that simply doesn’t work

Very poor customer journey

Hvorfor betale hver måned, når de fleste film alligevel skal lejes eller købes. Ikke nok med det, så virker underteksterne ikke halvdelen af tiden - fire ud af fem film har ikke undertekster, virkelig frustrerende. Bestemt ikke pengene værd. Jeg vil næsten sige, at enhver anden gængs streamingtjeneste er bedre end dette.

I was trying to purchase a subscription to Apple TV. They don't list their subscription plans anywhere.

You're immediately prompted to set up a trial. Support said annual plans aren't always available, but I can sign up (i.e. pay) and then view the plans.

That's honestly just a nonsensical setup. I shouldn't need to pay to view my options. I should be able to start an annual plan without paying a monthly and annual fee. I won't sign up until they fix that.

Why the negative remarks about Apple TV?

I have this included in my Apple One subscription & whilst the library isn't huge, the content is very good & has much to offer me - shows like Slow Horses are great & was one of the reasons why I subscribed

C'mon guys, open your eyes to great tv!

Tout est fait pour que tu la ferme s'il y a un quelconque problème. Apple ne doit pas avoir assez d'argent pour payer une hotline et de ce fait, il t'es impossible de la contacter, ni même de faire un message sur la communauté. Voici les faits :
- je loue un film "millénium 2" et c'est le 1 qui passe
- je vais sur apple TV pour demander assistance
- on me dit que je dois mettre à jour mon compte pour pouvoir demander assistance
- je vais sur account.apple.tv et là, on me demande le code CVV de ma carte
- je mets le code CVV de ma carte et on me dit que ce n'est pas le bon
- je tente de passer par un autre accès pour modifier ma carte et voir ce qui cloche
- MAIS pour pouvoir modifier ma carte, on me demande de mettre à jour mon compte . DÉBILE !
- je vais sur la communauté pour poser ma question et lorsque je veux l'envoyer : ERREUR403 !!!

Vous devez bien rire de tous les pigeons que vous plumez du haut de vos milliards !

Never anything new and good on. Try to charge $21.95 to cancel. Never heard of such.

I tried to cancel my free trial month so that it doesn't renew. It's so unclear how to do this that I don't know if I succeeded. I can't sign in anymore, even though my trial month is not over. I did not get a confirmation email that my account is canceled.

You can not cancel their subscription. The for canceling does not work. You get stuck on "Confirm Cancelation" window -you push button hundreds of times nothing happens: I have tried three different web browsers both in Telephone and in Compueter nothing works. Fraudulent.
WARNING: Never start an AppleTV subscription

This company makes canceling your subscription take up more of your time than the amount of money is worth hoping that you won't actually cancel because you'll get tired of dealing with them before you're actually able to cancel anything. In my opinion it's a total scam. But since they're Apple I guess they get away with it.

I received an Apple charge of 35 PLN that I did not authorize, but Apple insists it’s a subscription, even though I never activated it. The worst part is that I cannot access my account: the system keeps asking for the card security code, then a phone number, and finally it just shows an error.

I called Apple support and the only “solution” they offered was to cancel the subscription, but they refused to delete my account. They told me I had to do it myself, even though I cannot access it.

For a company of this size, this is unacceptable. Customers should be able to exercise their right to cancel services and delete accounts. Instead of helping, Apple wastes people’s time.

Avoid at all costs. Sure they may have a few good things to watch but trying to cancel when you are done is nearly impossible. Stupid forced log-ins and 1,000,000 different security checks that keep you going in circles entering codes they email or text you until you might finally get lucky to get to the page you need. Otherwise it's another loop of the same BS

Apple tv in Italy is not only useless because of various log in failures (I am a MAC user with my update browsers) - it is really useless and not worth the not cheap fee (9.9eu/month) because its tv shows and movies are crap, overall terribly sexist and macho, the worse cinema and tv ever.

I tried two months now and I will unsubscribe at the end of the second one: all the good cinema is pay per view and the subscription includes only crap series or horrible movies. At least other streamings have two or three free good movies for free...Since I'm a subscriber, I just watched with pleasure Napoleone and Blitz, the rest is less than zero (to quote B.E.E.)

I am absolutely shocked that an apple tech does not work. No i dont have an iphone and after today even less likely to have one in the future.

So im trying to get apple TV. I had an account like 18 years ago. Reset the password done. Now it does not want to accept my bank cards, different banks - no.

Support is very dificult. The only option is to call them. No chat. No contact form. Ohh wait, i forgot that all them giant companies try to avoid contact or help clients.

Today the website doesnt work. I repeat, APPLE's website does not load :D since im a bit tech savvy - took a snapshot of the tech errors.

Apple - do feel ashamed! No I will not call you. I will use Netflix - easy

I wanted to get a apple tv account (I saw some shows I was interested in). I couldn't create an account because apple already had an account with my email adress. OK, I had an Ipod touch 15 years ago, so I supposed I created my account at this occasion. So I obviously didn't know my password anymore. I asked to reset my password. I received a email, 12hours later, informing me that my request were refused (like Apple refuse me the right to access to my own account?). I tried with my phone number or by creating a new account, nothing works. The SAV just asked me to do what I did already, wanted me to try a icloud adress (I don't have one) or to try with my Ipod (who was dead and buried for a long time)... They didn't help at all and ended saying the only solution was to create another email adress !
Seeing that AWFUL service, I'll just watch the shows illegaly, that'd be easier and Apple clearly doesn't want new clients