Typhoo レビュー 

Typhoo からの回答

4日前に更新

Thank you for choosing Typhoo, and we hope you enjoy your tea!☕

We will ensure your comments are passed onto our product development teams regarding the loose tea.

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

4日前

Thank you for the great feedback, we will ensure your great feedback is passed to our customer service team !

Enjoy your next cup of Typhoo Tea ☕

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

4日前

Thank you for the great feedback !

Enjoy your cup of Typhoo Quick tea ☕

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

4日前

Thank you for taking the time for your feedback,

We recently changed to rectangular tea bags to become more environmentally friendly. However, we understand how frustrating it is when a product you’ve enjoyed for years no longer delivers the taste and quality you expect. Tea is naturally a dry product and will remain fresh store in a cupboard.

However, your comments have been noted and will be shared directly with our product team for review.

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

2026年7月22日

Thank you for taking the time to share your feedback, and we’re really sorry to hear how disappointed you’ve been with the recent changes to our tea bags.

We recently changed to rectangular tea bags to become more environmentally friendly. However, We understand how frustrating it is when a product you’ve enjoyed for years no longer delivers the taste and quality you expect. Your comments about the flavour, packaging, freshness, and the tea bags splitting apart have been noted and will be shared directly with our product team for review.

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

2026年7月14日

Thank you for taking the time to share your feedback.

We recently changed to rectangular tea bags to become more environmentally friendly. However, we understand how frustrating it is when a product you’ve enjoyed for years no longer delivers the taste and quality you expect. Your comments have been noted and will be shared directly with our product team for review.

Your feedback is incredibly important to us, and we'll be sure to pass your comments on to our team.

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

2026年7月14日

Thank you for taking the time to share your feedback. We're really pleased to hear that your issue was resolved quickly.

We're sorry to hear you've had problems with our square tea bags. We understand how frustrating it is when the perforation causes bags to separate unexpectedly, leading to waste. Your comments about preferring our round one-cup tea bags are appreciated, and we'll make sure your feedback is shared with our product team as we continually review and improve our products.

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

2026年7月8日

Thank you for choosing Typhoo, and we hope you enjoy your tea!☕

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

2026年7月8日 に更新

Thank you for taking the time to share your feedback. We're very sorry to hear you're disappointed with our new square One Cup tea bags, especially after being a loyal Typhoo customer for so many years.

We introduced the square tea bags as part of our commitment to reducing our environmental impact while continuing to deliver the quality our customers expect. We understand that any change to a much-loved product can be frustrating, and we're sorry to hear the new format hasn't been to your liking.

Your feedback is incredibly important to us, and we'll be sure to pass your comments on to our team. We truly appreciate your years of support and hope you'll consider giving us another try in the future.

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

2026年7月8日

Thank you for your kind review!

Providing prompt, helpful service is something we always strive for, so it's great to know we met your expectations.

Thank you for choosing Typhoo, and we hope you continue to enjoy your tea!

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

2026年7月8日

Thank you for your fantastic review!

We're delighted to hear you're enjoying Typhoo Instant Tea with your breakfast and that having it delivered directly to your door helps keep you stocked up. We know how disappointing it can be when your local supermarket doesn't carry your favourite variety, so we're pleased our online service makes it easy to get the tea you love.

Thank you for choosing Typhoo, and we hope you continue to enjoy every cup!

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

2026年7月8日

We truly appreciate your feedback and hope you continue to enjoy your Typhoo tea!

Enjoy your cuppa ! ☕

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

2026年6月30日

Thank you for your feedback,

We're delighted to hear you were kept informed throughout your delivery,

Thank you for choosing Typhoo, and we hope you continue to enjoy every cup.☕

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

2026年7月8日

Thank you for your lovely review! We're so pleased to hear you found it easy to order and that your delivery arrived quickly.

It's great to know you're enjoying our Decaf tea, especially as it's your first time trying decaf. We work hard to make sure you don't have to compromise on taste, so it's wonderful to hear it's been a hit.

Thanks again for choosing Typhoo, and we hope you continue to enjoy every cup!☕

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

2026年7月8日

Thank you for your feedback,

We're really sorry to hear you're so disappointed with the taste of your tea. We understand how frustrating it is when a product you've enjoyed for years no longer meets your expectations.

We appreciate you taking the time to share your feedback about the updated recipe. Comments like yours are passed directly to our team, as they help us understand how our changes are being received by our loyal customers.

Kind Regards,
Bethany
The Typhoo team

Typhoo からの回答

2026年6月30日

Thank you for your wonderful review! We're delighted to hear you're enjoying our tea and that your order arrived quickly.

We really appreciate your support and hope you continue to enjoy every cup!

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

2026年6月30日

Thank you for your feedback,

We are sorry to hear that you were disappointed with your experience. Please be assured that we take all customer feedback and complaints very seriously.

All complaints are recorded and shared with our production teams on a weekly basis. As a result of the feedback we receive, our head office teams are currently reviewing the manufacturing process to identify opportunities for improvement.

We appreciate you taking the time to bring this to our attention, as customer feedback plays an important role in helping us maintain and improve the quality of our products.

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

2026年6月25日

That’s great to hear!

We’re really glad you had such a positive experience, and we’ll make sure your kind feedback is shared with the team!

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

2026年6月25日

Thank you for your feedback.

We’re sorry to hear that you are still experiencing issues with the replacement box of teabags you received.

We really appreciate you bringing this to our attention, and we’d like to assure you that your comments will be shared with our Product Quality team for further investigation. We take all customer feedback seriously and are continuously working to improve our products and ensure the best possible experience.

Thank you again for taking the time to leave your review.

Kind Regards,
Bethany
The Typhoo Team

Typhoo からの回答

2026年6月25日

Thanks for the lovely feedback! We're so pleased we could help quickly and get things sorted for you. ☕