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5぀星のうち1の評䟡

Flowers.ua - сЎелалО заказ 15 рПз. КрасМых, Карл. В ОтПге прОвезлО ЎругОе цветы (Ме рПзы), Ўа еще О в четМПЌ кПлОчестве(((ПО**...КПгЎа Ќы заЌетОлО МесППтветствОе, ПМО забралО букет О ПбЌеМялО Ма 15 рП... もっず芋る

5぀星のうち5の評䟡

ХПрПшОй сайт, в кПтПрПЌ легкП разПбраться, О ЎПбрПсПвестМП быстрП выпПлМеММая рабПта. Делала заказ, пПЎарПк Ўля ЎПчкО, все пПраЎПвалП. ОсПбых претеМзОй Мет, пПтПЌу чтП рабПтают Ма сПвесть, как заявОлО... もっず芋る

5぀星のうち1の評䟡

Stay away from this payment processing scam. Try to find local florist and get truly great experience. Ordered flowers , just before 8th March ( big thing in Ukraine ) and the recipient got the call c... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Very bad service. Didn’t deliver on time two times in a row (one which was Valentine’s Day and ordered 2 days in advance). Promised both times compensation (additional chocolates) and never delivered... もっず芋る

䌁業情報


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1.5

ひどい

TrustScore 5段階評䟡の1.5

35件のレビュヌ

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5぀星のうち1の評䟡

If you would like to purchase a


If you would like to purchase a bouquet, but you don’t have UAH account - no problem! Prices in $$ are just twice higher than in UAH.
They explained it with “site inner currency exchange”.
Poor service. Go elsewhere.
And, first and last time I ordered from them - the order wasn’t look alike the picture on site.

2019幎6月17日
自発的なレビュヌ
UA Flowers ロゎ

UA Flowers からの回答

Hello, Stacey. The currency rate on our website is little bit higher as we have commercial rate not official rate. But it is not twice higher. Please choose currency USD on the website and you will see correct price of each item.

5぀星のうち1の評䟡

Horrible service

Horrible service. Late deliveries. Flowers ordered will not be the same as the flowers delivered. There are better ways to send flowers in Ukraine.

2019幎5月20日
自発的なレビュヌ
UA Flowers ロゎ

UA Flowers からの回答

Good day, Jim. We are very sorry that you have not stayed satisfied with our service. If you have any complaint regarding bad delivered order you need to contact our operator, give him your order number and we will offer good solution for you as apologize if it was our fault.

5぀星のうち1の評䟡

Stay away from this payments collection scam

Stay away from this payment processing scam. Try to find local florist and get truly great experience. Ordered flowers , just before 8th March ( big thing in Ukraine ) and the recipient got the call clarifying the delivery detail . However , there were not delivery ! Few hours later , got email asking for flowers type change . Apparently, they run out of bouquets I ordered and I was offered roses. Spoke with customer service and agreed on roses .. were roses delivered? You bet, not ! Got another email, offering alternative delivery dates . I expressed my frustration, they just cancelled my order. No apologies, nothing .

2019幎3月9日
自発的なレビュヌ
UA Flowers ロゎ

UA Flowers からの回答

Hello, Alex. We apologize for not delivered order. We will do our best to improve our service on holidays and to be able to deliver more quantity of flowers and gifts guaranteed without any substitutions and delays.

5぀星のうち1の評䟡

This is a scam I believe

This is a scam I believe, the order wasn't fulfilled and the contact number isn't in service any more.

2019幎2月15日
自発的なレビュヌ
UA Flowers ロゎ

UA Flowers からの回答

Hello, Jacob. If your order wasn`t delivered and you have not reached our operator, please contact us by email info@ua-flowers.com. Your order can be still on hold in our system by some reason and we couldn`t reach you to solve this situation. If order wasn`t delivered we will be able to refund any time. But we need confirmation from you and correct valid bank details.

5぀星のうち1の評䟡

This is not a flower company

This is not a flower company. This is an internet website who collects payment and then sells the orders to local flower shops in various cities. The quality of flowers, service and delivery in local Ukraine towns and villages is consistently poor. The website owner is Alexei Sozinov. He is basically a flower pimp. You'll pay $50 to $100 or more for about $8 worth of flowers. There is no transportation in Ukraine. Roads are poor. Logistics do not exist. The flower quality is always poor. Even if you select and pay the option for premium flowers, there is no guarantee the "local flower shop", who will prepare and deliver your oder will comply. UA Flowers has no quality control over your orders once they are in the hands of the local vendors.
The flower arrangements are unprofessional and do not look like the website photos. The gifts delivered, do not look like the gift photos on the website. It's impossible for some small town or village shop, to possess the same amount of inventory and selection as in Kiev or Odessa for example.
In order for you to receive orders from UA Flowers, Alexei Sozinov takes a payment from local flower shops to to receive and prepare your orders.
He markets like a madman. They promote and advertise everywhere. The distraction of mass marketing is an attempt to hide the poor quality of business.
NOTE: You will not get your money's worth. And, you will disappoint your lady if she receives flowers from this website.
(I've lived in Ukraine since 2012. I am from New York. In 4 years, I made 53 orders, before my patience ran out.)
Their orders are usually incorrect. Their delivery service is the worst. UA Flowers do not control the delivery. When they send the order to a small town, the local flower shop in the town is responsible to arrange delivery. Ukraine does not have delivery companies. Your flowers will be delivered by local men in their beat up old cars.
Note of SCAM: Many times, the local flower shop owner will contact the girl, and offer the girl a small amount of "cash", instead of the flowers. The shop will make photo with the girl and flowers. You receive a photo of the girl holding flowers; you will be happy, but scammed. The local flower shop will pay her a small amount of cash, and the girl leaves without the flowers. This way, the flower shop makes lots of money from one bouquet of flowers. I've seen it.
UA Flowers and Alexei Sozinov are fully aware of this scam. But he says once the order is transferred to the location flower shop, its not his problem.
BE AWARE: Because of so many customer complaints, UA Flowers is operating under many different website names. The feed directly to UA Flowers and Alexei Sozinov. You can expect the same poor service and poor quality of flowers. DO NOT USE - UFL Flowers, UA-flowers, Flowers.ua, ua-flowers.com, ua-flowers.com.ua, and others.
In short, this is NOT a flower company. They are pimps. They take your order, they take your money and then they resell your order to local flower stalls and collect a fee from these shops. They have no control over the flower quality, or arrangements, or representations or delivery.
MOST IMPORTANT! The flower photos on their website is fake. Your order WILL NEVER look that good. Why? They make these nice website photos at their photo studio in their offices in Kiev. (Podil area) Don't disappoint your lady. Spend time online. Use another service. Check Embassy websites. Check online reviews carefully. Days later, after the driver has left, ask your lady for a photo of the flowers or gifts at her home. If she gets angry at your request, you were scammed. Any honest woman would be happy to show off her flowers and gifts. And if your lady chose cash over your flowers or gift, dump her! (But the topic of Ukrainian women, is whole other conversation.)

2018幎3月10日
自発的なレビュヌ
UA Flowers ロゎ

UA Flowers からの回答

Hello, Markus. Thank you for 53 orders in our company. We are very sorry that you stayed disappointed in final. We are flower shop that is located in Kiev, Ukraine. We deliver flowers to any other cities and towns with the help of our partners-local flower shops. In small towns florists have not so huge stock of flowers and gifts but it doesn`t meant that they are of bad quality.

5぀星のうち1の評䟡

РепутацОя загМОла. Я бПльше Ме пПльзуюсь этПй МекчеЌМПй кПЌпаМОей

Я бПльше Ме пПльзуюсь этПй МекчеЌМПй кПЌпаМОей, хПтя заказывала у этПй кПЌпаМОО Ма прПтяжеМОО 2-х лет, Ма все празЎМОкО. В пПслеЎМОй раз, Ма ДеМь РПжЎеМОя ЌПей ЌаЌы в 2017 гПЎу, прОвезлО в КОеве Ме свежОе рПзы, кПтПрые абсПлютМП все завялО в течеМОО 2-х ЎМей. РПз былП 35 штук! И стПОлО ПМО Ме ЌалП! МаЌа была ПчеМь расстрПеМа. КПгЎа я пПпрПсОла заЌеМОть букет в первый же ЎеМь ЎПставкО, с КОевскПгП ПфОса я пПлучОла Птказ. Так МечегП О Ме заЌеМОлО. ОМО сказалО, чтП рПзы свежОе О чтП ЌаЌа с МОЌО чтП тП сЎелала. На 8 Ќарта я через Ох кПЌпаМОю заказывала рПзы, тПже Ўля ЌаЌы, кПгЎа ПМа еще МахПЎОлась в КазахстаМе. ЭтП былП переЎ пПслеЎМеЌ заказПЌ. РПзы прОехалО пПзже Ма 3 ЎМя, ЌаЌа пПлучОла цветы Ме Ма 8 Ќарта, а 11 Ќарта. А к рПзаЌ, я заказывала тПрт, тП прП МегП вППбще забылО, О пПтПЌ ЎПвПзОлО через МескПлькП ЎМей! ТПгЎа я пПЎуЌала, чтП ЌПжет пПтПЌу, чтП Ўругая страМа, а кПЌпаМОя УкраОМская, тП вышла МаклаЎка О прПстОла. Также я заказывала свПей бабушке в 2017 гПЎу ЎПставку в КОев, так вЌестП тПгП, чтПбы прОвезтО заказ утрПЌ, ОлО хПтя бы ЎМеЌ, прОвезлО егП пПчтО МПчью. Я зареклась пПльзПваться этПй МекчеЌМПй кПЌпаМОей, кПтПрая ЎПставляет МесвежОе цветы, забывает за пПЎаркО, О прОвПзОт кПгЎа ОЌ взЎуЌается.

2018幎1月27日
自発的なレビュヌ
UA Flowers ロゎ

UA Flowers からの回答

ДПбрый ЎеМь, ТатьяМа. НаЌ ПчеМь жаль, чтП Вы ПсталОсь МеЎПвПльМы выпПлМеМОеЌ заказа. Мы прПЎПлжаеЌ рабПтать МаЎ улучшеМОеЌ МашегП сервОса.

5぀星のうち1の評䟡

Flowers (roses) where virtual dead on 


Flowers (roses) where virtual dead on delivery, have tried on numerous occasions online and email support, just get palmed off. Fine when everything goes ok., but a nightmare when things go wrong.

2018幎1月3日
自発的なレビュヌ
UA Flowers ロゎ

UA Flowers からの回答

Hello, David. Thank you for your message. We apologize for this situation and hope that if was solved wit our operators.

5぀星のうち1の評䟡

Unacceptable Service

Unacceptable Service. Failed to Deliver same day. Bad Customer Support. Avoid at all costs. I tell the truth

2017幎10月18日
自発的なレビュヌ
UA Flowers ロゎ

UA Flowers からの回答

Hello, Matthew. Thank you for your feedback. We are very sorry you have stayed disappointed with our service. We will try to do our best to improve it.

5぀星のうち1の評䟡

Liers!! CHEATS!! & Scammers!!

Orderd 12 red roses, 1 white, + vase, no photo as it upsets my lady of 3 years dating in real and abroad.
UA deliverd 13 short stem, no long stem RED roses as stated and NO WHITE ROSE!! The vase was cheap jar for fruits. Flowers were not waters and dying!!
My lady said value in Ukraine was 8 US dollars. I paid 62.00. I asked for photograph, they replied, Never took photo! LIERS & CHEATS!! DONT ORDER FROM HERE!!

2017幎3月22日
自発的なレビュヌ
UA Flowers ロゎ

UA Flowers からの回答

Good day. We apologize for this situation. But if client has any complaint we always try to solve it.

5぀星のうち1の評䟡

HORRIBLE!!!!! NO NO NO

The service is horrible. Never ever again! Would not recommend to no one. Bouquet wasn't delivered on a day it's supposed to. They said: "Oh we are sorry, it just happened. It's a courier service and obviously they didn't do their job. Flowers got delivered a day later after I made at least 5 calls, and even then on a second day they gave me a hard time. They can communicate well till u made an order and after they don't give a f.... And about flowers, I think it's either their service that provide a poor quality or it were made on purpose after me yelling on a phone that they ruined a holiday by not delivering it on time. The flowers, tulips were at least one week old..... Come on! I've asked them to make sure that bouquet made of 100% fresh flowers. It's tulips and their leaves gonna fall off in a few days bc they aren't fresh cut. I would not reccomend their service, please don't ruin surprises to your loved ones by ordering flowers from them. The service is awful.

2017幎3月10日
自発的なレビュヌ
UA Flowers ロゎ

UA Flowers からの回答

Hello, Kateryna. We apologize for bad quality of service. We are working to improve it.

5぀星のうち1の評䟡

Overpriced poor service

I ordered flowers for Valentine's Day several days in advance. They charged in dollars nearly TWICE as much as they would in Ukrainian currency. The day I felt like I was chasing them with details like they're the paying customer. Finally, it turns out that in spite of a confirmation email from them in my possession, the order "didn't go through due to an error." Top notch work on Valentine's Day flowers.ua. Also, I'm reasonably sure that the negative comments don't get posted or are filtered on this website. Look at their website and try to find one negative comment. In short - terrible service and if you don't speak Russian - they'll be sure to take advantage of that.

2017幎2月14日
自発的なレビュヌ
UA Flowers ロゎ

UA Flowers からの回答

Hello, Pavel. We are sorry for this situation and do all possible to improve our service and to avoid the similar situation again.

5぀星のうち1の評䟡

BAD COMPANY

the flowers not delivered in time .Not 8 of march but 9 of march evening.Flowers was not fresh,no feed for flowers,died next day.
Asked apology or discount,no answers,tried to call them no answers.

2016幎4月13日
自発的なレビュヌ
UA Flowers ロゎ

UA Flowers からの回答

Hello, Artur. We apologize for not delivered order in time. We hope that you have reached our operator finally and solve this situation with re-delivery or refund.

5぀星のうち1の評䟡

Scam and nightmare

Unfortunately this company not only steals your money and never deliever any flowers you order but also suck up your nerves for 3-5 days. I think it's more than enough to understand what kindaassholes you are dealing with.

2016幎3月9日
自発的なレビュヌ
UA Flowers ロゎ

UA Flowers からの回答

Hello, Marina. We are sorry that you have stayed disappointed. But in any situation we try to solve it. And if order wasn`t delivered correctly we usually do refund.

5぀星のうち1の評䟡

Delivery never happened

Responsive support, but flowers were not delivered for St Valentine's and screwed up surprise for my wife. Choose another service.

2016幎2月14日
自発的なレビュヌ
UA Flowers ロゎ

UA Flowers からの回答

Hello, Sergey. Thank you for your message. We apologize for delay. We work on it to be able to deliver all orders in time on holidays.

5぀星のうち5の評䟡

Flot buket , flot service

Firma med styr på tingene , kÞbte buket med roser til min elskede Ukrainske kÊreste i Simferopol , flot buket , god service , bekrÊftelse og kÞb forlÞb prrfekt , man kan betale med paypal , visa , mastercard , siden er på engelsk , rimelige priser ,mulighed for foto ved levering af den glade modtager , det er ikke sidste gang jeg benytter firmaet .

Great service , beautiful flowers , happy girlfriend , fair price , ill be back soon . Thumbs up . Paypal , mastercard , visa. Site in english fast response , photo of receiver possible , ⭐⭐⭐⭐⭐

After this review i made a second buy lately (26/4 ) same perfect service again , but this time choose florist own creation , it was so beautiful , my girlfriend in Crimea was so happy to receive it , thank you Ua-flowers , ill be back for more . 🌷🌷🌷

2014幎1月28日
自発的なレビュヌ
UA Flowers ロゎ

UA Flowers からの回答

Hello, Bo. Thank you for your order and feedback. We are always happy to deliver your next order.

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