Ubuy Hongkong レビュー 91

Ubuy Hongkong からの回答

3日前

Hello Roxy de Saint Pern,

Thank you for your feedback! We're glad to hear you’re happy with our products and services.

We appreciate your support!

Best Regards
Team Ubuy

Ubuy Hongkong からの回答

2026年3月30日

Hello Treasa

Thank you for reaching out, and please accept our sincere apologies for any inconvenience caused. We’ve searched our records but couldn’t locate details associated with your reviewer name. To help us resolve this promptly, kindly email info@ubuy.com with your order details, a screenshot of this review, and a summary of your concerns. Our reputation management team will investigate immediately and follow up with you directly. We truly value your feedback and are committed to ensuring your satisfaction. Thank you for your patience and cooperation. We look forward to making this right.

Warm regards,
Team Ubuy!

Ubuy Hongkong からの回答

2026年1月24日

Hello Chi fung

Thank you for the excellent 5-star feedback! We're pleased that Huda could offer you rapid and helpful assistance. It’s great to know you had a positive experience with Ubuy Hong Kong.

We hope to serve you again soon.

Sincerely,
Team Ubuy!

Ubuy Hongkong からの回答

2026年1月6日

Hi Good Things,

Thank you for your amazing feedback! We’re thrilled to hear that you enjoyed our wide product range, fair pricing, and reliable delivery. Your recommendation means a lot, and we’re excited to continue bringing you the best global brands. 🌟

Best regards,
The Ubuy Team

Ubuy Hongkong からの回答

2025年10月8日

Hello,

Thank you for your positive feedback! We're glad you enjoy our marketplace and prices.

Best regards,
Team Ubuy

Ubuy Hongkong からの回答

2025年3月19日

Hello Yau Kit Ching

Thank you so much for your 5-star review!

We’re thrilled to hear you enjoyed our selection of electronics and found our delivery service convenient.

Your kind words motivate us to keep improving and providing the best experience possible. We can’t wait to welcome you back soon.
Happy shopping!

Best regards,
Team Ubuy

Ubuy Hongkong からの回答

2025年3月18日

Hello Gram4eild

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us at info@ubuy.com and we will be happy to assist.

Take care and have a lovely day.

Best regards,
Team Ubuy

Ubuy Hongkong からの回答

2024年8月19日

Hello david

Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!

Best Regards,
Team Ubuy

Ubuy Hongkong からの回答

2024年6月3日

Hello Olivia

Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping.

Best Regards,
Team Ubuy

Ubuy Hongkong からの回答

2024年6月3日

Hello Yung

Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping.

Best Regards,
Team Ubuy

Ubuy Hongkong からの回答

2024年2月2日

Hello Agee,

Please accept our sincere apologies for the inconvenience caused to you. We understand that receiving a damaged order is an unpleasant experience, and we are truly sorry for any disappointment it may have caused. We have sent an email with a complete explanation that we require some additional information to help us resolve this issue as quickly and efficiently as possible.

Providing the requested information will allow us to fully assess the situation and offer you the most appropriate solution. Please revert to us with the requested images at your earliest convenience. We will be happy to answer any further questions you may have and help you through this process. We value our customers, and their satisfaction is our top priority. The feedback has also been shared with our quality team.

Ubuy Hongkong からの回答

2024年1月13日

Hello Chi Kei LI,

Thank you for choosing us and taking the time to leave such a fantastic review. At times, the shipping may seem high as all the products are shipped to you from another country, and there is international shipping involved via air. However, we will review the shipping charges. Please share the product details on our email at info@ubuy.com. Our team will check and reply to you.

We value our customers and take all the necessary actions for their satisfaction. Please accept our sincere apologies for the inconvenience caused to you.

Ubuy Hongkong からの回答

2024年1月10日

Hello John,

Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.

Best Regards
Team Ubuy

Ubuy Hongkong からの回答

2024年1月8日

Hello yiu ming wong,

Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.

Best Regards
Team Ubuy

Ubuy Hongkong からの回答

2024年1月4日

Hello Alex,

Please accept our deepest apologies for the inconvenience caused. We would like to inform you that the internal team has taken on your matter. As soon as we receive an update from them, we'll get back to you via email. While the team investigates the case, please allow us some time to resolve the issue. We have already responded to your email, and we assure you that we are taking all the necessary actions to ensure that you receive the best possible service from us.

The feedback has been shared with our team. If you have any further questions or concerns, please don't hesitate to reply to our email. We are always happy to help you out.

Ubuy Hongkong からの回答

2023年12月18日

Hello Jennifer,

We are very sorry for the inconvenience caused to you. The order has already been shipped from our warehouse, and it is on its way to your location. Additionally, we have sent an email containing the latest tracking information. We request you to check and revert us back to the same.

We appreciate your patience and understanding in this matter. The feedback has been shared with our team. We value our customers, and their satisfaction is our top priority.

Ubuy Hongkong からの回答

2023年11月29日

Hello Dean,

Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!

Best Regards,
Team Ubuy

Ubuy Hongkong からの回答

2023年11月27日

Hello Sallie,

We are very sorry for the inconvenience caused to you. We have already escalated your case to our concern team and they are currently in communication with the product seller to resolve the issue as soon as possible. We have sent an email containing the same information. Therefore, we request you to check and revert us back to the same. We appreciate your patience and understanding in this matter.

The feedback has been shared with our team. Once again, we sincerely apologize for the inconvenience caused to you. We value our customers and their satisfaction is our top priority. We assure you that we are taking all the necessary actions to ensure that you receive the best possible service from us.

Ubuy Hongkong からの回答

2023年11月17日

Hello Afsana,

We are very sorry for the inconvenience caused to you. We do not stock any products in our warehouse. The stock availability and the price of the product depend solely on the seller. The delivery of your product has been delayed by the seller, so we have escalated the case, and our team is in communication with the seller to get the latest tracking information. Once we receive a response, we will promptly update you via email or phone call. Additionally, we have sent you an email regarding the same. Therefore, we request you to check and revert us back to the same. We appreciate your patience and understanding in this matter.

We value our customers and their satisfaction is our top priority. We assure you that we are taking all the necessary actions to ensure that you receive the best possible service from us.

Ubuy Hongkong からの回答

2023年11月8日

Hello WIng,

Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.

Best Regards
Team Ubuy