My package arrived in an acceptableâŠ
My package arrived in an acceptable amount of time.nothing was damaged. Haven't tried the product yet but I do expect good results.
2026幎4æ14æ¥
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ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
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Customer satisfaction is our top priority. Please contact us if you have any problems. We will try best to resolve any issue for you.
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ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
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Awful product
Fast delivery, terrible product, doesnât work
2026幎4æ15æ¥
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Uision ããã®åç
Dear customer,
Weâre sorry that the product didnât meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
Easy to navigate and place orders
Easy to navigate and place orders, will see once I receive my delivery. If I will order again.
2026幎3æ6æ¥
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Item has NEVER arrivedâŠ
Item bought with quick postage and nothing has arrived. Cheap chinese rubbish.
I want my refund plz
2026幎3æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Uision ããã®åç
Hi, weâre sorry to hear that you havenât received your item. Weâd be happy to look into this and assist you with the issue.
To help us locate your order and resolve this matter as quickly as possible, could you please provide your order number or the email address used when placing the order? Once we have this information, weâll be able to check the order details and assist you further regarding the delivery or refund.
I bought the eye tightening cream andâŠ
I bought the eye tightening cream and after multiple uses it hasnât made a single difference to my appearance . Itâs a complete sham
2026幎3æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Uision ããã®åç
Hi Andy, weâre really sorry to hear that you havenât seen the results you expected. We understand how disappointing that can be.
Results can vary from person to person depending on skin type and consistency of use, but your feedback is very important to us. We will report this to our customer service team right away so they can look into your experience further. Please note that we will contact you via email you left in the order.
Purchased 3 eye creams 24/12-25
Purchased 3 eye creams 24/12-25. Got confirmation email - nothing arrived. Tracker says never left factory.
2026幎2æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Uision ããã®åç
hi tessawessa, We are sorry to hear that you are not recevied the package yet. According to the footer of the website, total time will be 10-18 working days, processing time and Delivery time.
Could you please provide your order number or the name of the recipient, other informations?
Ordered and havnt recived ordeted of fbâŠ
Ordered and havnt recived ordeted of fb have see about refund now scam git email tried email back.it dont work
2026幎2æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Uision ããã®åç
hi AMANDA , We are sorry to hear that you are not recevied the package yet. Sorry for the delay in reply, we have just returned from vacation.
Could you please provide your order number or the name of the recipient, other informations?
Do not buy from this company,thankfullyâŠ
Do not buy from this company,thankfully I paid with PayPal, never received my order.Avoid,Scam.
2026幎1æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Uision ããã®åç
hi William , We are sorry to hear that you are not recevied the package yet. Sorry for the delay in reply, we have just returned from vacation.
Could you please provide your order number or the name of the recipient, other informations?
Recieved an email after ordering thenâŠ
Recieved an email after ordering then nothing. Website now doesn't exist so will be putting a claim for fraud at my bank and getting my money back
2026幎1æ31æ¥
èªçºçãªã¬ãã¥ãŒ
Uision ããã®åç
Hi Hayley , this is our site https://www.uision.co.uk/, please you check check again?
The trustpilot account âHayley Brooksbank
â is the only information we can see here. Could you please provide more informations to help us?
Best regards
Scam
Pretty sure this is a scam. No communication no details.
2026幎1æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Uision ããã®åç
hi Bla , Sorry for the delay in reply, we have just returned from vacation. this is our site https://www.uision.co.uk/, please you check check again? We are a real and can be trusted shopping site. For any problem you have met, we will help you to solve it try our best.
Could you please provide your order number or the name of the recipient, other informations?
Washcloth mop
I was not happy with their dishcloth mop. However their customer service is excellent and they have refunded my payment.
2026幎1æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Uision ããã®åç
Hi Elizabeth , We strive to make quality items that meet and exceed customer expectations and are sorry to learn that your experience wasn't positive.
The trustpilot account âElizabeth Graham
â is the only information we can see here. Could you please provide more informations to help us?
Best regards
No. Contact. With. Uision.
I. Have. Ordered. Items.+ paid. For. Items. + messaged uision . For. 3. Days. But. They. Have. Not. Answered. ANY . Of. My. Requests. To. Reply. To. Me. About. My. Orders . + trustpilot. Seem. To. Be. Saying. They. Don't. Know. Them .as. they. .trustpilot. ? Don't. Seem. To. Want. To know ? Probably. Sticking. Up. For. Them. ???
2026幎1æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Uision ããã®åç
Hi Terry , Usually, there will be a system notification email after the order is successfully placed. If you did not receive the email, please check if there are any email from "clientplus" with your spam box or junk folder. That's the emails system we are uesing. Please don't worry.
The trustpilot account âTerry Bryan
â is the only information we can see here. Could you please provide more informations to help us?
Best regards
Total CON
Total CON
Paid no confirmation email
No response to my emails
Refunded by the bank
Lesson learnt donât buy stuff on Facebook
AVOID!
2026幎1æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Uision ããã®åç
Hi Carolyn , Sorry for the delay in reply, we have just returned from vacation. Usually, there will be a system notification email after the order is successfully placed. If you did not receive the email, please check if there are any email from "clientplus" with your spam box or junk folder.
The trustpilot account âCarolyn Gray
â is the only information we can see here. Could you please provide more informations to help us?
Best regards
Scam company.
Ordered product November 2025. Nothing arrived. I ensured then end December and they said it was being dispatched. They sent me a tracker which looked very unofficial.
The teacher stated the item was delivered 7 Dec 2025 but they told me it was dispatched end Dec.
Item never received. I have demanded a refund and will charge a fraud claim via my bank.
2025幎12æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Uision ããã®åç
Hi Rebecca ,We are sorry to hear that you are not satisfied with service. We will improve everything you mentioned.
Could you please provide more informations to help us find your order?
Best regards
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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